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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 3,599 reviews
  • Rated 5 out of 5 stars

    Great job Geeks. Logitech Harmony remote needs a n

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did great. Not so great is spending too much money on a piece of garbage Harmony remote which now is no longer supported either.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    techs were extremely helpful and did an excellent job! Would recommend to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The guys are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was wonderful to have someone who knew what they were doing rather than my husband and my self trying it

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    More convenient than multiple remotes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad programmed to enable me to eliminate 4 remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    So helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was wonderful - set up the remote and thoroughly explained it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    ALL IN ONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS GOOD BECAUSE I DO NOT HAVE TO USE TWO REMOTES.IT IS VERY CONVIEANT FOR ME.I USE IT DURING WORKING OUT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new wires work wonderful even though my TV won’t connect to the internet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad set up the remote controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our new harmony remote controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad programed my remote expertly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an awesome job. I would recommend to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek team come a program my remote. They did a great job- sooo happy!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Only Way to Get It Done!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote was set up in less than 1/2 hour. Quick and done right.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Performs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad programmed my universal remote in no time at all and everything is working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My remote was easy to setup because I had the Geek Squad do it. Easy to operate and my wife loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a nice job setting up, all works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    topnotch service from Geek Squad; Best Buy bad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is superior in service, but I am fed up with Best Buy's auto-messages when telephoning! It not only took excessive time to get to the correct transfer, but it is infuriating to hear repeated touting of offers to BUY, BUY, BUY and then hear someone whose accent I cannot understand and who speaks too softly to hear,. Your automated telephone answering makes me not willing to deal with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys did an excellent job in and out in no time at all and had us all enjoying our new system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad did a fabulous job also showed how to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Greek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greek squad did a great job putting everything together and getting the TV up a running

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Harmony Remote continues to be best option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got a new Harrmony remote and they still are best option for the money you have to pay 4-5 times as much to get more sophisticated Universal Remote. My only complaint is as i said this a replacement [my third Harmony 650} . They only last about 2 years and then bottons stop working consistently which in addition to replacement cost $99. for Geek Squad to progam. {If you are Tech Savvy you can do it yourself]

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made it look easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs programmed my remote quickly and it works flawlessly.

    No, I would not recommend this to a friend