Customer Ratings & Reviews

Your rep went over and above to ensure we were completely satisfied.

Geek squad did a great job programming my universal remote

We got a universal remote with our large-screen tv, but were not told about or charged for the programming of it. The Geek Squad saw this, when installing our tv et al, and took care of the programming anyway. They charged the programming back to the store, who neglected to tell us about it or charge us for it to begin with.

So easy to have no other remotes for my home theater system

The service at my home was great. We spent almost 5,000 dollars in merchandise . I felt I could ask questions and they were willing to help. The installers were very professional and cleaned up when they were done with the home theater install. My computer hat 27 virus's and the geek squad got it running great with no problems. I also bought warrantys on everything so I would have no worries.

The agents who put in my 75”TV were fast and professional Also i had them installed my Arlo pro.to this very day I have Never had any problems with my system having it professionally Installed gives me pice of mind it’s well it ! Thank you Geek Squad!

A single remote works very well for multiple units such as TV, DVD, and CD player.

easy to use, fun to switch from tv to Netflix !!!!

With the Harmony remote, using the home theater could not be any easier.

The Universal Remote is wonderful, one remote does everything.

Very handy. Does everything. But does not last long

A little pricey but we bought this add on with the delivery and mounting of the TV. We wanted to feel secure that the remote was properly set up and the TV was connected to the internet and everything worked as it should. The Geek Squad was very knowledgeable and professional and made sure all was working before they left.

Geek Squad programed our new tuner and updated all equipment. Definitely was the right move. Nice guys and very polite.

I was very happy with the tech that came out to my house to help me set up my Harmony elite remote. He took his time and explained to me what he was doing and why. This will be helpful when I decide to add additional devices in the future. Great customer service! Thank You!

This guy went above and beyond to get things working right.

Works well and is truly better than having to manipulate several remotes.

Checked over my system and found a loose connection was the only problem and had a credit issued for the call since he did not work on the remote itself. This was totally unexpected and showed great integrity as he could have charged me and I would not have know the difference.

The technician mounted my 32inch TV. However, it was listed on his work order, those I called to have it done 4 times, in conjunction to program IMG my harmony remote.

Remarkable and easy to operate. Wish I would have had this years ago.

Now we have a single remote that works everything.