Customer Ratings & Reviews
- SKU:
- 7983578
Customer reviews
Rating 4.5 out of 5 stars with 3599 reviews
(3,599 customer reviews)to a friend
Customers are saying
Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Very Helpful Installation of Combined TV Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were very thorough and helpful. Installation seemed very complex and I am gald they were there to do it! They got back to me quickly on the one post-installation issue I had.
This review is from Add-On Harmony Remote Control Programming
I would recommend this to a friendRated 3 out of 5 stars
When it doesn't freeze, it's great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the Harmony Remote 900 with RF which I really like. However, I understand that this model is supposed to be phased out. It does freeze sometimes, and I have to remove the battery and replace it. The white battery does not swell, the blue battery is the one that is supposed to be problematic. I leave it on the charger more often than not, although I have gotten conflicting info about that. I don't think it's a good idea to let the battery totally run out. I like that I can keep my components in a cabinet. Logitech has been decent re: customer support. Best Buy charges way too much to program the remote.
This review is from Add-On Harmony Remote Control Programming
I would recommend this to a friendRated 5 out of 5 stars
Da Geeks are GREAT!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Squad Dudes knew their stuff and re-programmed our remote in a quick an effortless manner.
This review is from Add-On Harmony Remote Control Programming
I would recommend this to a friendRated 5 out of 5 stars
Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Programmed remote with no problems. He was quick and efficient.
This review is from Add-On Harmony Remote Control Programming
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Programming remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Instruction and programming not easy to follow nor intuitive. It may be an equipment issues but once learned works fairly well
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking the time to provide us with this feedback. We know what an important role a remote can play when setting up your TV, which is why we are always trying to find new ways we can help our customers that aren't quite sure how to set up their new tech. If you ever have a device that you don't know how to set up, you can always call us at (800) GEEK-SQUAD or (800) 433-5778 to see if a Geek Squad Agent can come out to your home to assist. Otherwise, if it's a smaller item that you can carry in, you can visit us online at www.geeksquad.com/schedule to schedule an appointment to work with an Agent in store.
Rated 4 out of 5 stars
Just shy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was able to coordinate most things but was not able to get universal remote to turn on sound bar - must use sound bar remote to turn sound on - all else seems fine.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad extremely knowledgable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gary and Craig made all the installation and programming look very easy. They were very professional and explained everything to me and my wife. We felt very confident in their knowledge.
This review is from Add-On Harmony Remote Control Programming
I would recommend this to a friendRated 5 out of 5 stars
Excellent service!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Technicians are always knowledgeable, polite, efficient, on time and professional! No other service company can measure up to them!
I would recommend this to a friendRated 5 out of 5 stars
Good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Geek Squad double Agent quickly determined what needed to do for my home theater system and then he fixed it. He explained it all to me and showed me how to use the buttons on the remotes. Thanks.
I would recommend this to a friendRated 4 out of 5 stars
Remote Programming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not make sense to have this remote an not have it programmed (even though I was never asked if I wanted to program it myself!)
I would recommend this to a friendRated 5 out of 5 stars
Keep squad reprogrammed my harmony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent Linked to my system and reprogram my harmony while I watched and talked me through what he was doing.
This review is from Add-On Harmony Remote Control Programming
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Success
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had an agent out to reprogram my home theater remote that the Dish Network installer screwed up when we switched to Dish service. Geek Squad guy identified the problem and fixed it in 10 min.
I would recommend this to a friendRated 5 out of 5 stars
WowTechSavyAgents
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very very happy with both the product and the outstanding service provided by the agents.
This review is from Add-On Harmony Remote Control Programming
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad gets it done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Updated my Harmony Elite to operate added new AVR. Corrected 2 errors that I had created while trying to do this myself.
This review is from Add-On Harmony Remote Control Programming
I would recommend this to a friendRated 5 out of 5 stars
Another great Geek Squad experience!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was very knowledgeable and took time to make sure I was able to navigate the remote.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Programming Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 3 man team was knowledgeable, patient, understanding, patient, followed Covid protocols and was respectful of my home.
I would recommend this to a friendRated 5 out of 5 stars
Excellent work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable technician. Got the work done efficiently and accurately, Made some great suggestions as to add-on opportunities after I questioned him. Not pushy or snobby at all.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is WONDERFUL! All Geeks were GREAT. so happy we did this for my husband who is blind.
I would recommend this to a friendRated 5 out of 5 stars
A+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were on time, pleasant and did the job quickly. Couldn't have gone better.
This review is from Add-On Harmony Remote Control Programming
I would recommend this to a friendRated 5 out of 5 stars
They got it done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did what they were supposed to do. They showed up on time and got the job done! Say no more
I would recommend this to a friend
