Customer Ratings & Reviews

This fridge delivery could not have gone better! They showed up right on time and were very friendly and professional. They were very careful, I have a split level entry home and they navigated bring the new one in and the old one out no problem!

Lani & Justin did an awesome job. Delivery of the refrigerator & oven went smoothly. They are very respectful, friendly and works in a timely manner. Kept the work area site clean.

The item that was delivered was a 65 inch TV where the first living room is located on the 3rd floor. These people somehow managed to get it on this floor. They did a really good job and am very thankful for this service. I would have struggled and possibly damaged something.

The installation guys called to give me an accurate time of arrival. When they arrived they had protection for my floors. They removed my old gas cooktop and wall oven. Explained the process and asked if I had questions. They installed the new appliances and cleaned up after themselves. This was done quickly and they were both courteous. I was very happy with the whole experience.

Needed to have this treadmill that weighs about 180 lbs. delivered to the back door which was down a slope, there was snow and there was no sidewalk. The two men did this and did it well. I really appreciated them.

The guys were amazing took 10 minutes. Asked if i wanted them to change the door orientation. They even made some suggestions on additional products i could buy.

Delivery company was top notch. Very professional, friendly, unboxed and installed my new refrigerator in 10 minutes.

Best Buy’s home delivery service is generally reliable, efficient, and customer-focused. Scheduling is straightforward, with clear communication before, during, and after delivery. Customers typically receive timely updates, including delivery windows and real-time tracking, which helps minimize uncertainty. Delivery teams are professional and courteous. Large appliances and electronics are handled carefully, and installers (when included) are knowledgeable and efficient. Best Buy’s technicians typically set up products, walk through key features, and ensure everything is working before leaving. While high demand can occasionally lead to delays or limited scheduling options, the company’s communication and willingness to resolve issues help maintain a positive overall experience. For those purchasing major electronics or appliances, Best Buy’s home delivery service remains a dependable and convenient option.

The home delivery service was great. They came first thing in the morning while my little children were still in bed and I asked them to be quiet and they were obliged to do so. They also were in and out in 15 minutes or less and very professional.

This is a beautiful range, so far so good with the cooking and baking. The delivery and installation went smoothly. I was impressed with the installers they were very professional. I believe it was a great purchase.

Delivery was quick and simple. Freezer was brought from the truck to my garage and placed down in seconds.

I love this Sonny t. V. Not only is the smart function. Amazing You don't even need a fire stick or any other type of equipment other than the t. V itself. But the pitcher is vivid the dark or somethin very dark, and i've never seen a more beautiful picture. Even old shows look amazing because it up converts that from past formats, and yeah, makes them look high definition.

Excellent easy to use washing machine with Wi-Fi. I love being able to get a notification to my phone letting me know when these washing cycle is complete so there’s no guessing or having to listen to see if the spin cycle has finished. The washing machine is very quiet. You can barely hear it while it’s completing your loads. I did order the washing machine in store and had it delivered to my home which also included the washing machine hoses so all of the equipment was provided as well and the delivery drivers were able to take it into the basement and place it exactly where I need it which was a plus. Also, I’m just leaving a review just to see if my luck has changed. I never win at these type of things anyway but it’s worth a shot.

They called me when they were on the way and brought it all the way upstairs and put it inside of my apartment so I didn’t have to move a thing

Very good experience with the team. They were prompt and online. Very knowledgeable. Finished work in 10 mins. they went above and beyond to finish the work in time. Thanks.

the delivery guys were quick and efficient, reminded me to remove an item from the old unit. Showed up when expected, good communication. I didn't use the installation option as I didn't feel it was worth the cost on top of the delivery fee and removal fee, plus I am very handy

Install guys were WONDERFUL. Arrived exactly on time, polite, conscientious, and did a great job. They got the old oven out quickly, and were careful of the doorway and cabinets around it, prepped and installed the new one quickly, and made sure I knew exactly what to do before cooking on it, and how to clean off any tape residue if I found it (installed on a VERY cold day, so it didn’t come as nicely as they wanted, although they got almost all of it). Then, just in case, they started the prep bake cycle, and set the timer and vent so I just had to turn it off when it was ready. Overall took them less than half an hour from the knock on the door to the time they left. And in no way made me feel uncomfortable as a woman home alone during the install, which is always a huge concern.

The home delivery service was smooth and hassle-free. The delivery team arrived on time, handled the appliances carefully, and placed them exactly where I wanted. They were professional, courteous, and even took the time to explain setup basics. Everything was clean and damage-free. It made the whole buying process stress-free, and I’d definitely use Best Buy’s delivery service again.

Awesome and my product came very quickly! That is one thing I really like about Best Buy as you get your delivery really quickly using it within a day or two which I really love

Kudos to the two delivery guys . What an excellent experience. Chirs and Colby delivered my stove in the upper 90 temperature, with professionalism and accuracy! Thank you for the outstanding delivery service!