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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110494 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 110,494 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Bespoke fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful but they did kind of make a little dent bc it was a tight space here in my kitchen area but I don’t mind it that much. I love my fridge!!!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Timeliness

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always on time and cordial, aside from installation the deliveries are on point and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best delivery with care

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like i was saying before best buy take care of the product i had buy 2 tvs from them 100% well take care of my 82 and my 75

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Timeliness

    Rated 5 out of 5 stars

    Cyber monday delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time scheduled was right on spot. Courteous and timely. No issues. Professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you for the delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad that i got my 65-inch TV delivered to me. They made it much more efficient and more manageable. I would not have done a better job if i went and picked the tv up myself. Thank you to the people who delivered it they were very nice and very helpful.I'm glad that I received my 65-inch TV delivery. The delivery process was much more efficient and manageable than if I had picked it up myself. Thank you to the delivery team; they were very nice and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Kathy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery personnel were very professional. They were on time and very careful with the delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ProForm Carbon TL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the ProForm Carbon TL Treadmill for a few weeks now and I’m thoroughly impressed! Right out of the box, it felt like a quality piece of equipment. Assembly was straightforward, and once set up, it looked sleek and modern—perfect for any home gym setup. The motor runs smoothly and quietly, even at higher speeds, which is great for early morning workouts without waking up the whole house. The deck feels cushioned and supportive, reducing impact on my knees compared to outdoor running. I also love the space-saving design—the EasyLift folding mechanism works flawlessly and saves tons of room when not in use. The iFit compatibility is a huge bonus. With interactive workouts and global running routes, it keeps things exciting and helps me stay motivated. The built-in fan and audio system are nice extras that make the experience more enjoyable. If you're looking for a reliable, feature-rich treadmill without breaking the bank, I highly recommend the ProForm Carbon TL. It’s been a game-changer for my fitness routine!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Placement

    Rated 5 out of 5 stars

    Polite and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were polite and professional. They delivered the TV into our garage.

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Quick delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was delivered on time. Communication with the driver was awesome. It was unloaded and unboxed by them and they took the box with them. Very friendly, nice guys.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Installation

    Rated 5 out of 5 stars

    LG washing machine installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an LG washing machine WT 8400. CW installed, they installed it fast and efficiently did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Timeliness

    Rated 5 out of 5 stars

    Installationcrew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your guys were prompt and professional. They called first and arrived within the time frame they gave me. They followed my directions on how to bring in the new appliance and remove the old one. They both wore masks and maintained social distancing guidelines. One installed the new appliance while the other removed the old one. They took pictures of the install and were very courteous answering all my questions. They were in and out in a very short amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and careful with my narrow hallways

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about getting the GE laundry center through my tight hallway, but the delivery team was incredible. They measured everything before moving the unit and were extremely careful not to scuff the walls. They hooked up the gas line safely, leveled the unit perfectly so it doesn't shake, and even took all the heavy cardboard packaging with them. They were in and out in under an hour. Five-star service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great Service ironically not done by geek squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally when Geek Squad came, they called me saying they would have to drill into brick and it would cost an extra $100, which i was not originally told would be a fee. My nanny also said they were a little on the rude side when they were talking to her. After all that they called me letting me know it would cost extra and I decided to rescheduled the service, this time they had differed the job to another company and they were absolutely great. No issues install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The manufacturer lets down, Best Buy lifts up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 3 week old LG Refrigerator Model LF25H6330S. The in-freezer ice maker quit dispensing ice and the motor made a sound of trying to dispense it but didn't. LG Service representatives had me run their solutions and none worked. I told them it wasn't a water or ice issue it was the dispenser. After 2 days of frustrating non-solutions, I went back to Best Buy and explained the situation. Without any hesitation they offered to replace the frig. It will be arriving in 4 days! Thank you David and Brad were wonderful! That kind of service is why we buy all our major appliances from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were very pleasant, informative and on time. Great delivery!

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **TV Home Delivery Review** In today's fast-paced world, the convenience of home delivery services has transformed the way we shop, and purchasing a television is no exception. My recent experience with TV home delivery was not only seamless but also quite impressive, making it a noteworthy option for anyone looking to upgrade their home entertainment system. **Ordering Process:** The ordering process was straightforward and user-friendly. I browsed through a wide selection of televisions online, complete with detailed specifications, customer reviews, and high-quality images. This made it easy to compare different models and find the perfect fit for my needs. The website offered various payment options, ensuring a hassle-free checkout experience. I appreciated the clarity of the pricing, which included the cost of delivery and any additional services like installation. **Timeliness of Delivery:** One of the standout aspects of my experience was the timely delivery. After placing my order, I received a confirmation email with a scheduled delivery window. On the day of delivery, the team arrived within the designated time frame, which was a pleasant surprise. Prompt delivery is crucial, especially when purchasing a large item like a TV, and this service exceeded my expectations. **Delivery Team Professionalism:** The delivery team was professional, courteous, and well-equipped to handle the task. They took the time to ensure that my television was transported safely and securely, avoiding any potential damage during transit. Upon arrival, they carefully unboxed the TV and inspected it for any defects before setting it up. Their attention to detail and commitment to customer satisfaction were commendable. **Installation Service:** In addition to the delivery, I opted for the installation service, which turned out to be well worth the investment. The technicians were knowledgeable and efficient, quickly mounting the TV on my wall and connecting all necessary cables. They took the time to demonstrate how to operate the TV and even helped me navigate through the initial setup process. This added level of service made the experience much more enjoyable and stress-free. **Packaging and Condition:** The television arrived in pristine condition, thanks to the careful packaging. The delivery team ensured that all components, including the remote, stand, and cables, were included and undamaged. This attention to detail was reassuring and added to the overall positive experience. **Overall Experience:** Overall, my experience with TV home delivery was excellent. The combination of a user-friendly ordering process, timely delivery, professional service, and quality installation made it a hassle-free experience from start to finish. For anyone considering purchasing a new television, opting for home delivery and installation is an excellent choice that saves time and provides peace of mind. In conclusion, I highly recommend utilizing a TV home delivery service for your next purchase. Not only does it offer convenience, but it also ensures that you receive your new television in perfect condition, ready to enjoy. If you're looking to enhance your home entertainment experience, this service is definitely worth considering.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you Mike & Gerald

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike & Gerald did a great job with my washing machine delivery! They were extremely helpful, professional, as well as quick & efficient. I experienced no issues at all with my delivery , and would recommend them to everyone. Everything works as it should.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Close to perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV. It will give the oleds a run for there money. The google OS is great, the auto intelligence pretty cool, adaptive ambient picture cool, backlite remote ( the remote is awesome, it feels like metal, but not. ) TCL did a great job with this TV. Awesome picture, the sound is pretty darn good wirhout a sound bar ( just needs help in the bass dept. ) Still good though. Dont have much bad to say, just picture can get a little grainy at times, but that could be do to picture signal. But, wow can this TV get clear and bright. All in all this is a great TV, and unless your a screen perfectionist or used to Oled, the QM9K works well in both dark and brighter rooms. I wouldnt pay top dollar for it, but I wouldn't for any TV. So, look for the deals and if you can snag it for a good price it's worth it. The QM8K is a better pick if you dont want to spend the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best delivery ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was great. These two guys were quality and made sure everything was perfect. I appreciate them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery very fast and reliable recently with the delivery

    I would recommend this to a friend
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