Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 110,494 reviews
Rated 5 out of 5 stars
Washer / Dryer Delivery
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very professional, and knowledgeable delivery personal. Installation was straight forward and routine.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Delivery Management
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The guys that delivered our second refrigerator should be training every delivery person that Best Buy has they took very good care of the delivery item and installed it and made sure we had every accessory that was needed for the refrigerator and they also had great information about the start up process for the refrigerator and let’s say our water and ice machine work great taste great and was installed without a scratch and let’s just say they had 1 centimeter to work with on getting threw the door and they made it happen great work guys I hope they are getting the proper pay because they deserve the maximum wage for delivery and installation thanks again guys.
I would recommend this to a friend
Pros mentioned:
Timeliness
Rated 5 out of 5 stars
Professional service.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivery was on time and professional. They had good communication.
I would recommend this to a friend
Pros mentioned:
Overall performance
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The first time my set was bought into my home the dryer was dented because of the movers from a company& made an loud noise when turned on so i called the bestbuy& they got me a brandnew dryer with no problem & the new movers made sure it was no dents & it worked correctly before leaving... so thank you to the second 2 guys for making sure everything was good
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
⭐⭐⭐⭐⭐ Absolutely Stunning TV – Best Buy Delivers A
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased the Samsung 75” Class LED NU7100 Series 4K UHD TV from Best Buy, and I couldn’t be happier with my decision! From the seamless online ordering process to the ultra-fast delivery, this was a five-star experience all the way.
Picture Quality – Breathtaking!
The 4K UHD resolution with HDR brings every detail to life. Whether I’m watching movies, sports, or gaming, the colors are vivid, the contrast is deep, and the clarity is simply unreal. Even older HD content looks amazing, thanks to Samsung’s upscaling technology.
Smart Features – Super Convenient
The built-in Samsung Smart Hub makes streaming effortless. Netflix, Hulu, Disney+, and YouTube all run smoothly, and switching between apps is quick and intuitive. The remote is easy to use, and voice search is a huge plus.
Size & Design – A Showstopper
At 75 inches, this TV is a true home theater experience. The slim, modern design fits perfectly in my living room, and it’s surprisingly lightweight for its size. Mounting was a breeze!
Best Buy Service – Unmatched!
Best Buy handled everything perfectly—from a great price to fast, reliable delivery. The TV arrived on time, in perfect condition, and the team was incredibly professional.
Final Verdict: A Must-Buy!
If you’re looking for a massive, high-quality 4K TV at a fantastic price, this is it! Thank you, Samsung and Best Buy, for an outstanding experience. Highly recommend!
I would recommend this to a friend
Pros mentioned:
Overall performance, Timeliness
Rated 5 out of 5 stars
Awesome Delivery Service
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Jose & Jack did a great job in delivering the TV. I scheduled a time slot from 4:00pm to 8:00pm and they arrived on time a little before 4:00. Jose had called me to see if the delivery could occur earlier in the day as they were going to be in the area, however I was not able due to my work schedule. Jose was very professional and told me that he would work to meet my time frame and also told me not to rush so I didn't have any issues with leaving work early. Overall the delivery was great and I'll definitely use it again in the future.
I would recommend this to a friend
Pros mentioned:
Delivery speed
Rated 5 out of 5 stars
Fantastic Delivery Experience
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy’s home delivery service was honestly amazing. The team kept me updated every step of the way, from the moment I placed the order to the minute they arrived. They showed up right on time, were super friendly, and handled everything with care. My item was delivered in perfect condition, and they even helped set it up and made sure I was happy before leaving. The whole process was smooth, fast, and totally stress-free. I’ll definitely choose Best Buy delivery again!
I would recommend this to a friend
Rated 5 out of 5 stars
Fast, easy, and professional delivery
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivery was simple and quick. I ordered a television and the team brought it directly into my living room, which made the whole process very easy.
The drivers contacted me before the delivery so I knew exactly when they would arrive. They were courteous, respectful, and careful when bringing the TV inside. Everything went smoothly from start to finish.
Overall I am very happy with the delivery service and would definitely use it again.
I would recommend this to a friend
Pros mentioned:
Placement
Rated 5 out of 5 stars
Cheap at TWICE the Price!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The guys who delivered my rather heavy outdoor refrigerator were great. They carried it around my house to my backyard outdoor kitchen, and placed it right next to the opening in the counter for me. They cleaned up and removed all the packing material, and left my yard and driveway perfectly clean. It was WELLLLL worth the $40 for the delivery charge to get this level of service.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
New Freezer delivery
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a new freezer delivered on Jan 16. They respected the fact that I needed an afternoon appointment. They respected my property, They installed my freezer quickly and professionally. I received a call, a few days prior, confirming my appointment time. I couldn't have asked for a better delivery service.
I would recommend this to a friend
Rated 5 out of 5 stars
Delivery
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivered on time and with care. would definitely do this again.
I would recommend this to a friend
Pros mentioned:
Overall performance, Timeliness
Rated 5 out of 5 stars
delivery
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The delivery men were very kind and answered all my questions. I could tell it had been a long day for them, but they didn't rush the delivery.
I would recommend this to a friend
Pros mentioned:
Overall performance, Placement
Rated 5 out of 5 stars
Great delivery
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great service. Quick and efficient delivery. I have had trouble with deliveries in the past at my new place, but these guys came right on time, called when they were here to allow me a few minutes to receive them, brought the tv in and placed it where I needed. Awesome
I would recommend this to a friend
Pros mentioned:
Delivery speed, Overall performance
Rated 5 out of 5 stars
Buyer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The ABC company did a good job installing the oven. They have to custom cut the cabinet to fit the oven. They did it quickly and professionally.
I would recommend this to a friend
Pros mentioned:
Delivery speed, Timeliness
Rated 5 out of 5 stars
Great Washer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My washer was delivered right on time. The driver was very professional and even asked to show me how great it washed my clothes.
I would recommend this to a friend
Rated 3 out of 5 stars
Great Guys - did not finish
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivery on-time and un damaged. Delivery people were great. However, they left it in the box and in the middle of hall. According to delivery guidlines they wer to unbox and remove packaging materials. They did not do either. Just make sure you have your documentation - they tried to explain it didnt include this...
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Home delivery for refrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad did a great job with home delivery for our new refrigerator. Communication was great on delivery day of when they would show up. The install was perfect. Door reversal was done before bringing in the refrigerator. Set up into the space was great. Checked and set leveling legs and let us know how to handle the tiny bits of plastic that we might find where the was removed. Great service people.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
"Efficient and Professional
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently had an appliance delivered to my home and I must say, it was an exceptional experience. From the moment I scheduled the delivery to the time the appliance was installed, the process was seamless and hassle-free.
The delivery team was professional, courteous, and efficient. They arrived on time and were careful not to damage anything while bringing in the appliance. They communicated with me throughout the process to ensure that everything was going smoothly and that I was satisfied with their service.
After the appliance was installed, the delivery team took the time to explain how to use it and answered all of my questions. They even offered to take the packaging materials with them when they left, leaving my home clean and clutter-free.
Overall, I am extremely satisfied with my appliance delivery experience and would highly recommend this company to anyone in need of appliance delivery services.
I would recommend this to a friend
Rated 5 out of 5 stars
85" arrived safely and undamaged
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Not sure how they got it into the elevator. The tv itself, without the stand etc. is 126#.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Time for a change
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was able to track delivery service during the day. Was able to do errands without worrying about missing them.
They also communicated as they got close to my delivery.
Helped greatly to follow your instruction to preparation of delivery.
They were polite and very professional. Cleaned up behind themselves also.
Gave advise and helpful instructions to get started.