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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110496 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 110,496 reviews
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    lenovo gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer, its processing is super fast and it is easy to move around

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    communicative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did well and delivered whenever it was set to be. also gave a heads up when they were on the way

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving my new Hisense 65U8K

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Hisense and the picture is just beautiful. It plays as good as my Sony and Samsung . I wanted to pay less because it’s a room I don’t use as often but the picture is as good as my new Sony which cost 700.00 more . Hopefully this one lasts and I do like that Hisense gives you a 2 yr warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Delivery of new washer/dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery of my new washer/dryer was very professional. The installers took care to make sure the appliances worked as expected and to explain the basic operations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The care they take is absolutely amazing. I am so happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Very Good Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge performs extremely well and I'm very satisfied with it so far. I purchased it primarily because of the Hub screen, and I'm very happy with it. As a family, we each get to load our favorite pics to the fridge and have them automatically displayed for a period of time when the screen is on standby mode. I also enjoy the feature of being able to create a shopping list, ad items to it as we know we will soon need it. And from the supermarket we can access that list and take a look inside the fridge to see exactly what we need. That is really really good feature. The reason I dock 1 star from a giving it a perfect score is because YOU CANNOT SEE WHAT ITEMS YOU HAVE STORED IN DOORS WHEN YOU ACCESS THE CAMERAS REMOTELY. If you're like most people, you store your milk and your orange juice in the doors, if your doors are big enough to hold them, but not being able to see how much of these 2 very commonly used items you have left in the fridge is kind of a bummer to me. Hopefully Samsung address that concern for the next generation of family hub. Maybe adding a camera in the opposite side inside the fridge will be able to fix that problem. Also, sometimes, which is not often at all, the ice maker makes a very loud sound. I think it happens when the ice is ready and being dropped to the ice storage container for the consumer to use. I guess that happens depending on how full or how low the storage container is. Overall these issues do not take away anything at all from the performance of the fridge. This is an excellent fridge, and in my opinion the family hub line is the best looking fridges that have we have out there in the market place. I would recommend it to anyone out there shopping for a new fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wonder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color wonderful, great product, quality, great, wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mistakes happen, driver saved the day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a fridge. The first attempt for delivery it was not on their truck. The driver tried to make it back but had a full schedule. He did go above and beyond and delivered the next day on his day off. That driver saved the entire experience and I appreciate him and his attitude so much.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly on time with great communication. It was delivered as promised without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 4 out of 5 stars

    TV delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with my delivery. They were on time, and polite, even called me 30 in advance to make sure I was available. Great service! It would be more helpful if they could give a shorter window when you schedule the service. At first you have to be available all day. And only the day before they narrow it down for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr &Mrs P Goodall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient installers. Would recommend to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation Team

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that showed up at my home were both very efficient and friendly. The TV wall remote and TV were installed so easily with no fuss or mess. Perfectly in center of wall. They noted I hadn’t yet installed my google doorbell and it was easy for me to add that on while they were here. In and out in short time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin and Santiago texted me to keep me appraised of their status, showed up a little early (not too early), protected my house, and installed the fridge. The only thing they did "wrong" was that they didn't have a filter for the water. That was not their fault, the floor model fridge didn't have one.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Placement

    Rated 5 out of 5 stars

    Delivery Process was Quick & Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery process was quick and easy. We were alerted prior to driver's arrival and the team swiftly dropped off the product in our desired location.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance, Placement

    Rated 5 out of 5 stars

    Home delivery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Delivery guys were so nice and professional. They did exactly what they were supposed to do. Delivered the chair and placed in the location i needed. Quick and easy. Very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding Delivery Service Best in the Busines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to give a huge shoutout to the BestBuy delivery team for their exceptional service. They were right on time, kept me updated every step of the way, and even gave me a call before arriving, which I really appreciated. The delivery team was incredibly respectful, friendly, and professional. They handled everything with care and made the whole experience smooth and stress-free. You can tell they take pride in what they do. BestBuy is truly doing an amazing job, not just with great products and prices, but also with top-tier service. In my opinion, they’re the best in the country… and maybe even the whole world. I absolutely love this team and will definitely be shopping with BestBuy again! Thank you Bestbuy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Timeliness

    Rated 5 out of 5 stars

    Delivery and installation of washer and dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time as promised. completed job quickly, efficiently and cleanly. Very polite, respectful of property and very helpful in making sure everything worked before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Timeliness

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, professional and communicative. Exactly what i expect from home delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used home delivery twice and each time it has been a smooth delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a fantastic experience with these installers. They wall-mounted our huge 98” TV and were in and out in about 30 minutes — super efficient without cutting corners. Everything was mounted perfectly and looks great. On top of that, they were very friendly and professional the whole time. Really impressive work. Highly recommend!

    I would recommend this to a friend
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