Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 110,494 reviews
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
100" Television that Puts My OLED to Shame
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This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the best televisions I have ever owned, especially for the price and size - the quality and colors are top-notch and the video game mode is something to write home about.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
VERY FAST
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m extremely happy with my purchase! The product arrived quickly, well-packaged, and in perfect condition. The quality is exactly what I hoped for – maybe even better. I've been using it for [X days/weeks], and it has worked flawlessly.
Here’s what stood out to me:
✔️ Great value for the price
✔️ Excellent performance
✔️ Sleek and user-friendly design
✔️ Fast shipping and reliable service from Best Buy
I would definitely buy this again and highly recommend it to anyone looking for something dependable. Best Buy never disappoints. A 10/10 shopping experience!
I would recommend this to a friend
Pros mentioned:
Placement
Rated 5 out of 5 stars
Wonderful freezer delivery men
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The two gentleman that delivered our freezer were WONDERFUL!! They paid attention to detail and realized it would be best to back down our small dead end street, carefully lowered the freezer, and brought it into the space we wanted it. They were kind, courteous, and so friendly! Much better than my previous best buy delivery that caused property damage.
I would recommend this to a friend
Pros mentioned:
Timeliness
Rated 5 out of 5 stars
Excellent Communication
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivery went well super smoothly. The time window was met and the team who conducted the delivery gave 2 courtesy calls. First call two hours prior to delivery and second 15 mins prior.
I would recommend this to a friend
Pros mentioned:
Overall performance, Timeliness
Rated 5 out of 5 stars
Men Who Really Take Value In Their Work
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The gentlemen were professional and kind and courteous. I appreciated the phone calls to update delivery expectations and arrival times. They were very accommodating with my requests. They made sure that everything was installed perfectly and working as it should be before they left. Couldn't have asked for anyone better!
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great delivery team
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The two guys that delivered my refrigerator were great! They had to come up a flight of stairs remove the doors off my existing fridge and relocate to garage. They were friendly and took all the packaging with them!!
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
No Complaints
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My first delivery of three appliances was better than expected. He had the over the range microwave up before I could blink and he did it alone. I was amazed. There was a dishwasher and a refrigerator that were also delivered that day. Everything went smoothly.
I would recommend this to a friend
Pros mentioned:
Delivery speed
Rated 5 out of 5 stars
Great delivery!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The delivery people were very good and knowledgeable. They also spoke good English. Everything was efficient and on time.
I would recommend this to a friend
Pros mentioned:
Delivery speed
Rated 5 out of 5 stars
Great experience
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Our home delivery was great. They were very communicative, punctual and professional
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Professional and Hassle-Free Delivery
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My Best Buy home delivery experience was smooth and hassle-free. The team kept me updated with clear communication and delivered right within the scheduled window. The drivers were professional, handled everything with care, and made sure the item was placed exactly where I needed it. Overall, fast, friendly, and reliable service. I’d definitely use Best Buy’s home delivery again.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivery of my 100 inch tv was great ! They showed up and took care of business
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Streamlined Excellence from Order to Doorstep
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Rating: ⭐⭐⭐⭐⭐ (5/5)
Best Buy's Home Delivery service has set a new standard for convenience and efficiency in the realm of retail logistics. As a dedicated customer who values a seamless shopping experience, the Home Delivery service has consistently exceeded my expectations, providing a level of service that goes beyond the ordinary.
Prompt and Reliable Delivery: ⭐⭐⭐⭐⭐ (5/5)
One of the standout features of Best Buy Home Delivery is its prompt and reliable service. The delivery timeline is clearly communicated at the time of purchase, and the delivery team consistently adheres to the scheduled window. This reliability is especially crucial for those awaiting essential electronics or appliances.
Professional and Courteous Delivery Teams: ⭐⭐⭐⭐⭐ (5/5)
The delivery teams associated with Best Buy Home Delivery are not only prompt but also highly professional and courteous. They handle items with care, ensuring that fragile electronics or bulky appliances arrive in pristine condition. Their professionalism contributes significantly to the overall positive delivery experience.
Option for Basic Installation and Setup: ⭐⭐⭐⭐⭐ (5/5)
For eligible products, Best Buy Home Delivery often includes the option for basic installation and setup. This service adds tremendous value, sparing customers the hassle of setting up complex electronics or appliances. The delivery team efficiently handles the initial installation, ensuring that customers can start enjoying their purchases immediately.
Real-Time Tracking and Notifications: ⭐⭐⭐⭐⭐ (5/5)
Best Buy provides real-time tracking and notifications throughout the delivery process. From confirming the order to providing live updates on the delivery status, customers are kept informed at every step. This transparency contributes to a sense of control and assurance regarding the arrival of their purchases.
Option for Haul-Away Services: ⭐⭐⭐⭐⭐ (5/5)
For appliances or electronics requiring replacement, the Home Delivery service often includes the option for haul-away services. The delivery team can responsibly dispose of old appliances, contributing to a hassle-free upgrade process and addressing environmental concerns.
Easy Returns and Exchanges: ⭐⭐⭐⭐⭐ (5/5)
In the rare event of a need for returns or exchanges, Best Buy Home Delivery simplifies the process. The customer support team is readily available to assist with any issues, and the return process is streamlined, ensuring a hassle-free experience.
COVID-19 Safety Measures: ⭐⭐⭐⭐⭐ (5/5)
During the ongoing global pandemic, Best Buy has implemented stringent safety measures for its Home Delivery service. The delivery teams follow recommended guidelines, wearing protective gear and practicing social distancing, providing customers with a secure and reassuring delivery experience.
Conclusion:
Best Buy Home Delivery stands as a beacon of excellence in retail logistics, seamlessly bridging the gap between online purchases and doorstep satisfaction. With its prompt and reliable delivery, professional teams, real-time tracking, installation options, haul-away services, easy returns, and commitment to safety, Best Buy Home Delivery exemplifies customer-centric service. For those who prioritize a stress-free and dependable delivery experience, Best Buy's Home Delivery service is an indispensable component of the overall shopping journey. Highly recommended for anyone seeking a top-tier delivery service that prioritizes professionalism, convenience, and customer satisfaction.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
TV wall mounting and installation.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tahj and Fred delivered our TV and Soundbar system and to our home and installed the products. They mounted the TV to the wall and hooked everything up and linked everything together. They were both very pleasant and professional. They worked fast and efficiently, and also answered any question that was asked. I would definitely recommend them to anybody.
I would recommend this to a friend
Pros mentioned:
Delivery speed
Rated 5 out of 5 stars
Great experience
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The two men who delivered my LG C5 65 inch TV were amazing. Very kind and professional people who showed a lot of concern handling my tv. They worked fast and carefully. Be sure to treat the delivery guys well and offer them some drinks when you get a chance.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Printer Delivery and Set-up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the first time we used home delivery and set-up of any sort of technical item from Best Buy and it was a great experience. The person that delivered and set up the printer was helpful at every turn and answered all our questions. We use this printer as our main laser printer for two home computers that we use a lot, and it has been working, without any problem since install. He also took ALL the packaging with him so we did not have to dispose of the garbage.... thanks to Best Buy and the Geek Squad. We will use this service again.
I would recommend this to a friend
Pros mentioned:
Timeliness
Rated 5 out of 5 stars
Delivery
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Personal kept me informed of arrival time. Was stove was delivered in a timely and manner. The personal removed my old stove and cleaned up any debri
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Sony Bravia eight
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV has a great picture. It has a good picture from a side angle. However, in a very lit room, it can be a little dark in some areas but normally it’s like the room is very well lit, the scene is a dark scene and it would be a scene with a wood floor, dark wood. You can’t quite see the grain on the floor. If that gives you an idea. It has a very good picture it takes a few adjustments like any new TV, but not not many. However, in my opinion, the Sony A95L and Bravia 8 ll have better pictures. But don’t get me wrong, this TV is a very good TV with a very good picture.
I would recommend this to a friend
Cons mentioned:
Size
Rated 4 out of 5 stars
Where's the remote?!!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
75" samsung TV. Great purchase. It has great potential, unfortunately i am not high tech. It has soo many options, but does not come with instructions. Without instructions, it's a shot in the dark. I also do not like the remote, again no instruction and is poorly made. It is very thin and very small. I lost it for 5 days!. The biggest fear is to drop it and step on it.
I would recommend this to a friend
Pros mentioned:
Delivery speed, Installation
Rated 5 out of 5 stars
Delivery
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They came and hooked up the washer and dryer up swiftly
I would recommend this to a friend
Pros mentioned:
Delivery speed, Overall performance
Rated 5 out of 5 stars
Great home delivery and setup option.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
this was a great way to get my tv mount delivered and installed by the geek squad. Fast, reliable and efficient!