Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110494 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 110,494 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smooth Delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery service, kept in contact with me when they were close by and have arrived. Very kind workers. Product came in good condition. They also don't just leave your item outside, they bring it in your home for you which I thought was cool and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Delivery and set up with no stress

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery time was communicated by text and a phone call. On time, very professional and neat. Installed refrigerator and waterline. He explained the ice instructions and answered my questions. Kudos to this team!

    I would recommend this to a friend
  • Pros mentioned:
    Placement, Timeliness

    Rated 5 out of 5 stars

    Well done delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and put in my garage for me. Happy with the service !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived on time, performed the delivery and installation and trouble-shot a broken part that was supposed to be part of the installation. They also helped me remove and replace the exterior door so we could fit the appliance in the opening.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    quick easy reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick easy reliable good service. nice guys fast great

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Good Job

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys called before they arrived. Set everything up. Notified me of an issue where they needed to return to the store and get hoses. Returned in a timely manner and got everything up and running within a reasonable time

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Deep Fill

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the washer for 10 months now. The Deep Fill option is used on every wash. It does fill the water up to the top of the load. The washer is easy to use and we haven't had any serious issues yet, although the wash cycle is louder than when we first purchased it. Sill, very happy with the washer. Does a good job cleaning the clothes. Twice now the Tide Pod didn't dissolve completely when washing a comforter.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    So Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time. The driver took careful and precise care inpving the tv. He was very proessional and courteous. I asked him to bring the tv to my garage door but he actually brought it into my basement. He went above the call of duty and I was very satisfied with hiw my item was delivered. I hope I get another chance to have such excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently started using this Samsung Smart Gas Dryer, and it has significantly improved my laundry routine. The 7.5 Cu. Ft. capacity is impressive; it easily handles bulky king-sized comforters and large family loads without struggling. The standout feature for me is the Steam Sanitize+ cycle. It’s perfect for refreshing clothes that aren't necessarily dirty but need the wrinkles removed, and it gives me peace of mind knowing it eliminates 95% of allergens. I also appreciate the SmartThings integration, which sends a notification to my phone as soon as a cycle is finished, so I don't leave clothes sitting to wrinkle. The dryer runs very quietly, and the sensor dry technology is accurate—I haven't had issues with clothes coming out damp or being over-dried. The Platinum finish also looks sleek and modern in my laundry room. If you are looking for a high-capacity dryer that combines smart technology with effective sanitization, I highly recommend this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivered my new refrigerator today and the whole experience was excellent. The delivery team was very professional, respectful, and right on time. They handled everything carefully, brought the refrigerator inside without any damage, and made sure it was placed exactly where I wanted it. They were also very polite and worked efficiently the entire time. I really appreciate the great service and smooth delivery. Highly recommend Best Buy’s delivery team!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    William and his Assistant

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Delivery Team that came out to pick up the old TV helped me install the new one. William and his Assistant were knowledgeable, polite, and considerate. William even provided some tips of i ever had to move the TV again. I highly praise these guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My delivery was overall amazing . The driver was top tier .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with Best Buy’s home delivery service. My order arrived right on time, and the delivery team kept me updated every step of the way with text and email notifications. The product was packaged securely, and the drivers were professional, friendly, and made sure everything was set up exactly where I wanted it. It was quick, hassle-free, and much more convenient than I expected. I’ll definitely be using Best Buy’s delivery service again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home Delivery is well worth the meager price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Home Delivery of our new Samsung - 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam Sanitize+ - Platinum was fantastic! The delivery team were on time, and efficient! No muss no fuss, in and out - done! Up and Running! The delivery tracking app is super!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Great delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a TV. Delivery was smooth and quick. No hassle

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people did a great job. I liked that they opened the boxes outside next to their trucks and had me check the appliances made sure I was satisfied before bringing them inside. They mounted and made sure to teach us how to connect to WiFi and knew how it works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceptional Picture Quality and Immersive Experien

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the LG OLED 77-inch TV, and it has exceeded all my expectations. From the moment I turned it on, I was blown away by the picture quality. The OLED technology delivers perfect blacks and vibrant colors that truly bring movies and shows to life. Watching 4K content on this TV is an absolute treat, with stunning clarity and detail. Design and Build The sleek, ultra-thin design of the TV is another standout feature. It fits beautifully in my living room, adding a touch of modern elegance. The build quality is solid, and the TV feels durable and well-made. Smart Features and Connectivity The smart features are top-notch. The webOS platform is intuitive and user-friendly, making it easy to navigate between apps and settings. The TV also supports all the major streaming services, so I can access my favorite content effortlessly. Additionally, the multiple HDMI and USB ports allow for seamless connectivity with other devices. Sound Quality The sound quality is impressive, with clear dialogue and a rich, immersive audio experience. While I have a separate sound system, the built-in speakers are more than adequate for everyday viewing. Gaming Performance As a gamer, I appreciate the low input lag and smooth performance. The TV’s support for HDMI 2.1 and features like VRR and ALLM make it an excellent choice for next-gen console gaming. Conclusion Overall, the LG OLED 77-inch TV is a fantastic investment for anyone looking to elevate their home entertainment experience. The combination of stunning picture quality, elegant design, and smart features makes it a standout choice. I highly recommend this TV to anyone seeking the best in visual and audio performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me the trouble!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to not have to figure out transportation for this piece of equipment. It's heavy and cumbersome but Best Buy delivered it in a time that worked for me and got it into my apartment seamlessly and efficiently. Thank you so much! I wish every company did this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional, communicative, and careful.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit nervous about having such a large TV delivered, but the Best Buy delivery team was fantastic. They communicated their arrival time clearly, were very polite, and handled the huge box with extreme care. It was a seamless experience from start to finish. I really appreciate the professional service.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was fast, the two gentlemen were very professional and nice. Although they couldn't install it for me because it wouldn't fit through where I was hoping to, they gave me options and shared why they wouldn't be able to further assist. They were very nice and helpful.

    I would recommend this to a friend
Sponsored