Customer Ratings & Reviews

The agent found out that my WiFi unit had had required a restart and fix it. He was very knowledgeable and knew what had to be accomplished.

I can't say enough good things about the Geek Squad guys that installed our new mesh system. They were very professional, knowledgeable and through. They checked everything to be sure all the devices were working properly. It was a great experience and I'm very happy with the results.

The fellow knew what he was doing, arrived on time and things now work without a hitch. Excellent technician.

The Geek Squad kept in communication with me the day of installing my router. They arrived on time and demonstrated professionalism and expertise. Matt and Nicholas made certain that all of my devices were connecting with the new router. Nicholas installed the routers app on my phone and demonstrated the benefits of it as well. Matt worked with my iPad and television while Nicholas worked with my phone and printer. AWESOME JOB!!!

Q from Geek Squad came out to house and set up a new router system fir me. He solved a few glitches I was having. Very knowledge, efficient, and personalable. Was very through in asking me questions to ensure completeness.

My service person was excellent, I had absolutely nothing tk do but watch while he did hus magic to nakw the midem wirk

Our geek squad agent was very professional. Installed all of our new internet equipment, got it up and running flawlessly, and showed us an easy way to move all of our existing devices to the new network. He also completed the installation of our security products and helped make sure we knew how to use them. Great quick service and service provider.

The agent was very personable and knowledgeable. He was able to solve my primary problems, and advise me regarding recommended purchases for my home theatre/Smart TV's/& Wi-Fi network, and further support. The product I received was service, and it was really great!

The team members at Geek Squad are phenomenal and very knowledgeable on the stuff they sell. I was able to quickly get my internet to a very good spot using the Eero system that was recommended by the Geek team.

The agent helped install my internet service,and made sure it w/o on all my devices.

The agent, Jon Langtry, did a great job of completely connecting my modem/router, PC, monitor, and printer. He explained the use of the items so that my wife and I received a thorough understanding of their usage. He didn't mind all the questions we had. He never acted as though we were taking up his time. He's a great representative for his employer.

The Geek Squad set up the eero wifi system in our home. As usual, they arrived on time and notified us in advance of their arrival. The two member worked in tandem to get this system up and running. Their expertise was evident and they verified that all of our devices were properly connected. We are most pleased with the quality and professionalism of their work.

Geek Squad very helpful in setting up my new desktop computer, printer, Arris SURFboard modem and erro-6 router. Answered all of my questions, Prompt, professional service. Well worth the price for Total Tech membership.

He did a thorough job and connecting our Wi-Fi and setting up all of our devices.

I love the geek squad, they are very talented and make sure you are satisfied and also make sure you have presented all your questions and concerns, this is what they are trained for and I use the geek squad for any technical challenges and support, they go above and beyond and never rush out the door, they only leave when you are completely satisfied!

Agent came in an did a very good job setting up mi wifi and entering everything so it works with the new Google Nest wire mesh.

I am always very satisfied when the Geek Squad comes to do an installation or repair at my home. They are always helpful, respectful and gets the job done in a timely manner and with little to no mess. They installed my new router quickly, tested it to make sure everything was working, and had everything up and running in no time. I will always be a member with the Geek Squad.

Both Josh’s that helped me decide what I needed were very knowledgeable and friendly. The young man who came to the house was also very knowledgeable and professional.

The agent did an excellent job of installing my system. He figured out that I needed to turn off the Wi-Fi on my ISP supplied equipment. Everything works great.

The in-home service and technicians were awesome. They were very detailed, professional, and explained each step. They also scheduled follow up to make sure product was working as expected. I was very impressed with the knowledge and expertise.