Customers admire the overall performance, ease of use, and knowledge displayed during the Networked Audio Device Setup. Customers also appreciate the installation process, the professionalism of the installers, and the connectivity achieved with their speakers. Some customers reported issues with the Sonos app. Finally, a few customers mentioned the benefit of free mounting with their My Best Buy Total membership.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,133 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Smart speakers connected to old stereo system
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The "geek" came as scheduled and connected my old stereo equipment to Sonos speakers, and made sure I understood how everything worked. He was patient and took the time to explain things in a way I understood. He came a couple of weeks ago, and I've been delighted every day since.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Knew what they were doing
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agents set up my new A/V system and were responsive to the complications we had following a power outage. I bought a year Geek support. After outage, our two computers were acting up and a computer Geek squad member came by within 4 days and quickly addressed the problems we were having.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Flexible on time he came - waited for me to get off work. Very knowledgeable and willing to answer any questions I had. My only suggestion would be allowing the customer to use the remote as he's showing them things. He was so quick and knew where to go that I wasn't able to learn that while he was here.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Exceptional Geek Squad TV System Installation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad professionally wall mounted our TV and set up all the Sonos sound system components. They answered all our system questions and made sure everything worked before leaving.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The technician quickly and efficiently installed a mechanism that allows my husband, who has a hearing issue, to hear the dialogue from TV programming directly into his hearing aids.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Geek Squad delivered and installed my TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents delivered and connected my TV.
They placed it on my entertainment center.
Geek Squad also took all the boxes away for me.
They were very polite and efficient. Thank you!
This reviewer received promo considerations or sweepstakes entry for writing a review.
As always, the team did an outstanding job. Arrived on time, did a great job, and made sure we were satisfided
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Sonos Port
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Last purchase was the Sonos Port! It was installed properly and works like it should with the other components. Job well done!
I would recommend this to a friend
Pros mentioned:
Professionalism
Rated 5 out of 5 stars
Efficient
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Installer was very efficient and knowledgeable . Cleaned up after the installation .
I would recommend this to a friend
Pros mentioned:
Professionalism
Rated 5 out of 5 stars
Geek Squad installed my TV and AVR system
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great work by Geek Squad, installing multiple TV’s and multiple AVR’s and a landscape stereo system. A two day job and through it all they were true professionals
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Totally worth getting TV professionally installed
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad were awesome, they arrived on time, fitted the TV much better than I ever could, connected it to my home theater and showed me the key features. Highly recommended.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very professional, on time with fast service, he knew exactly what need
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Very proficient service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very competent crew (3, including a trainee). Proficient, polite, well skilled and worked well together. Handled all my needs. Would highly recommend this crew.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They were very knowledgeable and polite. They even fixed my broken TV bracket
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Geek Squad installed Bluray quickly; set up remote
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent service, great communication. Cleaned up boxes, etc. and returned furniture to original state. Everything was checked and working before the Geek Squad left. Recommended alternatives to meet our needs.
I would recommend this to a friend
Rated 5 out of 5 stars
Good technicians
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents mounted the tv and connected to our cable company