Customer Ratings & Reviews

Installed a remote start with alarm. Very clean installed, no issues this far. Excellent job.

I’m highly satisfied with the Geek Squad installation. They were kind, understanding and very professional with their work.

I purchased a remote start on sale through Best buy with my total tech membership it came with free install and the t harness required for installation. During the ordering process BB.com would not let me have it delivered to the store or schedule an install appointment. It stated that I must call and schedule with the store. After trying to call the store and only being able to get a hold of the 1-800 customer service I was told to order the service online and schedule an appointment. The only option for the service was to pay almost $170 for a install that was supposed to be free. I scheduled the appointment even though I was supposed to get it for free because I wanted to get this done for my husband while he was out of the country as a surprise. My order arrived and I waited for my appointment date upon arriving the awesome guys at The geek squad install department realized that BB.com had sent me the wrong T-harness required for install. Of course my luck they were out of stock of the one that I needed so I was unable to get it installed the day of my appointment. They ordered the part that I needed with expedited shipping to the store free of charge and returned the install price back to my card because as they agreed it should have been free anyways. They were booked up with installs but they squeezed me in for the day after the item was supposed to arrive. Luckily the item arrived on time and the appointment went flawlessly. It didn't take the full 3 hours they were done in about 45 minutes. Definitely would recommend these guys for installing anything you need for your car.

Made my appointment online very easily. Bestbuy immediately checked my van in and called me when it was done. It was done a LOT quicker than expected (I was extremely grateful for this as I had two small children with me). When I picked the van back up,the tech walked me out to my van, verified all was working correctly, demonstrated how it worked, and explained the various features. Very professional and helpful! Remote start has been working wonderfully, with no issues whatsoever.

Agent was able to completely install my remote starter before the specified time. Excellent job. Cleaned up. Made sure to walk me through how to use it before I left. This remote starter was a gift bought from Amazon. I moved and couldn't get it installed by my mechanic anymore. No one wanted to install it for me without costing an arm and a leg. Best Buy was able to get me a quote and appointment the first day I walked in there. Great customer service all around.

Have lots of knowledge about everything they sells

We added Drone Mobile to the Compustar remote start system making it very easy to start our car from virtually anywhere. You can monitor many vital car statistics including maintenance intervals, battery condition, trip routes, GPS location, and much more. The only downside is the monthly subscription required, but the basic 5 year plan is affordable over the long run. Look at all the plans to determine which one is the best for you. As of now, the 5 year plans are only offered when you initially sign up with Drone Mobile. If you install the Drone Mobile add-on, you will always know where your car is located (assuming everything is working properly). You can also set speed thresholds and receive alerts when someone is speeding. Warming the car in the winter and cooling it in the summer before we get in to the car has been a lifesaver (Set your temperature controls in advance, when you start your car remotely, your system will turn on.) We highly recommend the Drone Mobile/ Compustar remote start system. You can use the Compustar remote start system independently, Drone Mobile is an add on. Both systems are on sale occasionally throughout the year. We have not had any problems since we installed the systems in our cars

I purchased this remote starter after researching quite a few systems and here are the main reasons I chose Viper. First and foremost, this unit included a Bluetooth app for my phone that could be used to start the vehicle as well as lock and unlock the vehicle. The range is not great but you have an option to upgrade to the better app which has a much longer distance but comes with a monthly fee as well. Anyway, the second reason I purchased the viper is the range on the remote which is over 1 mile, awesome. The one button remote is also small and easy to carry. Although, I have one word of caution, be careful where you keep the remote, I accidentally pressed the remote while it was in my pocket and started my vehicle without trying to do so. The button is sensitive.

The gentleman that installed my dash kit and automatic start was so awesome I can't remember his name but he was the best he sat with me after he was all done and went over every button I had and allowed me to ask all type of questions he definitely didn't let me leave there confused I thoroughly appreciate all he did for me that day. I will come back for all future purchases

The instillation was great I just wish that I could of received all of the content in the box because I like to keep all of my records on my vehicles I also had to pay for the installation when the package clearly stated that installation was included for free

Very good service. I highly recommend to go with it . This is twice I am using their service. Very affordable.

I attempted to schedule installation of a backup camera and remote start, but they only scheduled the backup camera installation. I am handicapped and was worried about scraping my windshield when leaving work. I took my car in and found out that they had only scheduled one of the instructions and there were no more openings until mid-winter so Mike came in on his day off and installed the remote start for me. Talk about above and beyond!

The Autostart is a great value and really does all it says. The catch is that you HAVE to pay for the T-Harness according to my installing Geek Sauad. I’m really glad I suspected something fishy and offered the T-Harness myself just in case they didn’t have a Toyota harness in stock my hunch was correct.

they were working clean and fast, they finished on time

Discuss with Geek Squad to know what the best remote start is for your vehicle. This was an additional part that they ordered (which was included with purchase). Geek Squad did a fantastic job in explaining everything so that we purchased the appropriate remote start package for my teenage daughters vehicle.

Installer was kind, informative, and efficient. Explained the process and showed me how it worked when he was finished.

I arrived for my appointment 5 minutes early and the agent was waiting for me when I walked in. I gave the product to be installed the automatic starter and we talked about what he was going to do and he got to work. He told me it says 2 1/2 hrs but it won’t be. And he was right. 20 minutes top

Installs for remote start was extremely accurate and fast. This is the 3rd vehicle getting this Viper DS4+ Unit installed, and 3rd different BestBuy location. This by far was the faster, and most professional location of them all.

Install was faster than expected. Service personnel was knowledgable

The installation was fast, with professional touches. No loose wires or anything forced to fit somewhere. The technician showed us how to use the remote, and even spent a few extra minutes explaining how he put it in a place where the expansion modules could be added, easily. Brilliant!