Customer Ratings & Reviews
- Model:
- LS27F324GANXZA
- SKU:
- 6637458
Rating by feature
- Display Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Good buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good screen. It’s economical and good quality at the same time.
I would recommend this to a friendGood item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good , nonproblems would recommend for the money, is good
I would recommend this to a friendBlack slim monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor works well with my computer. I love the size!
I would recommend this to a friendVery satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality looks fantastic when I play the ps5 on it
I would recommend this to a friendWorst Experience Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First, this is my second purchase of the monitor. The monitor is light and good. No complaints on the product. 1-star rating is for Best Buy service and my overall experience. Best Buy sent me the wrong product, someone's else kindle. When I reached out to the customer service, the representative insisted that I will not get my monitor until they receive the return. No exceptions. Best Buy, I think you forget that YOU sent me the wrong product and now put the blame on me and withhold my product until i fix your mistake. I guess this is your interpretation of good customer service. I canceled my order at the end.
I would recommend this to a friendBrand response from Samsung
Posted .Please know you are leaving a review for the [series/model], not the service provided by a third party seller. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Horrible Customer Service!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This arrived damaged. I went to the store to exchange it and they had to ship a new one, which arrived in good condition. A few days later there is a monitor setting on my porch. The broken monitor was returned because the shipping label was put in backward. I have called customer service twice and cannot get help with returning it. They want me to drive about 150 mile round trip to fix their mistake without any compensation? Horrible customer service and very rude.
No, I would not recommend this to a friendBrand response from Samsung
Posted ."We appreciate you sharing your delivery experience and having received a damaged unit. Please follow up directly with Best Buy for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions regarding the usage or setup of your monitor once your issue has been resolved, please contact Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Or visit our Samsung website and click on the SUPPORT link in the upper right corner.
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