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Customer Ratings & Reviews

Your price for this item is $279.99
The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 6 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Rated 4 out of 5 stars

    Great option, but weak sound and muted colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this monitor, but in the end, I returned it. First off, I'm a Samsung TV fanboy; we have a lot of them around the house. My 2014 Samsung 32" FHD home-office TV started acting up, with a frame rate of 5 seconds per frame and noticeable ghosting. Given the limited space and home-office layout, I was stuck with a 32" screen, which narrowed my options. I only watch streaming services, and use a Fire TV Stick on 2014 TV I saw this on sale, and being a 4 K smart monitor, I thought this would be a great option. It arrived the next day, very light and easy to mount. This only had Wifi and no LAN option, but I was ok with that. The setup was pretty straightforward, except for one thing: you are forced to enter a PIN. I'm the only one who uses the TV, and I wanted to skip, but it won't let me. The TV is crisp, sharp, and responsive; however, two things that I didn't like were passable, but not for me. The sound is thin and weak, with hardly any bass, and it sounds like it's coming from a tin can. Easy fix, add a sound bar. This would not be an issue using it as a monitor, as the sound would come from the computer, but in smart TV mode, it lacked any substance. I didn't want to pay extra for a soundbar, mainly because it's more about the office layout than anything else. Secondly, although the picture was 4k, it had a muted look; the colors were saturated but in this odd muted way. Imagine a modern-day spy thriller set in Cold War Russia, a crisp, sharp, saturated picture, but sort of pastel muted. It's a great monitor, but for my needs, I wanted something better. I ended up returning and replacing it with the Samsung 32" Q8F. 200 more, but worth it for me, much better sound and much better screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing monitor for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting a basic monitor like the one i already have but i got an unexpected surprise realising it was a smart monitor and has speakers, my other monitor has neither of those, amazing monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Smart Monitor

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously used a 27" Samsung monitor for my Mac Mini M4. I spotted this feature rich 32" Smart Monitor as a must have. Very user friendly operating system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Bought a PS5, and the day I tried it, the old TV died. I went online to Best Buy and found this TV because I have a narrow shelf the TV sits on, and this one sits on only one leg. It was perfect. I got it fast and it's been perfect. Great picture, quality feel, and couldn't be happier. Really happy with my TV and the way Best Buy handled it and got it to me ASAP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say anything about features I am only using as monitor. But for that it is great. Very clear. For me a little to set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    review of monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably bigger than I needed. Confusing to set up but it's performing well.

    I would recommend this to a friend
  • Customer reviews from Samsung US

    User rating, 4.8 out of 5 stars with 162 reviews on Samsung US.

    See all Samsung US reviews
    Samsung US
  • Customer reviews from bestbuy-ca

    User rating, 5 out of 5 stars with 1 review on bestbuy-ca.

    See all bestbuy-ca reviews
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