Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $2,299.74
The comparable value price is $2,299.99

Customer reviews

Rating 4.5 out of 5 stars with 276 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

  • Features

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 276 reviews
  • Rated 4 out of 5 stars

    If you're serious about gaming or content creation

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a beast of a monitor! From the moment I unboxed it, the quality was apparent. The dual 4K UHD resolution and Quantum Mini-LED technology make games and media look absolutely stunning. Colors are vibrant, blacks are deep, and the HDR1000 really shines when playing cinematic games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DUAL-MONITOR MODE DOESN'T WORK

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this monitor on sale for a decent chunk off the price and decided to try it out as I've been looking for an ultra wide for a while. After some research, the neo g9 seemed to have what I wanted but what really caught my eye was the ***ADVERTISED FLAGSHIP FEATURE: (world's first) "dual monitor mode." According to Samsung it enables you to plug in 2 sources and have the monitor split in 2 with a few available configurations. I was expecting to just have it split down the middle and essentially have 2 monitors side by side with no bezel. What Samsung does not mention in any substantial way, is that using this feature prevents you from using pretty much any of the other nice features that give this monitor its price. No hdr, 240hz, low latency, etc. Weird that one of the key selling points (WORLD'S FIRST) of a product disables the rest of the selling points. It is a pretty heavy monitor as one could imagine and weird to assemble/handle. Depending on your setup, it may require a second set of hands to help you move it around so I was a little frustrated having to take it down to return. Another thing is that the ambient lighting it has built in apparently only works with hdmi. Otherwise it's just a nightlight. But, if all you care about is the monitor working on a basic level and looking nice, then it is a very nice monitor. Colors good, darks good, all that good stuff. Would have been 5 stars from me but missing feature info cost me a lot of time and effort just to end up returning it. If you're thinking of buying for the dual monitor feature, don't. I ended up going with a couple of 32" neo g8s and haven't looked back. From what I understand, the g9 is just 2 g8s spliced together anyway and I couldn't tell the difference in picture quality

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and in the future, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Rated 5 out of 5 stars

    Monster!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute monster of a monitor. Beautiful colors and boy oh boy BLACKS. Prepare yourself for the weight and you better have a 70x30 desk to house this monster. Screen height is important or you risk seeing some distortion on the edges of images. Makes my 49" OLED look like a preschool toy. You're gonna need a 5080 or 5090 to utilize it. 140 ppi is a LOT to render.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its a beauty of a monitor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best monitor I’ve ever owned—I absolutely love it. The performance, image quality, and overall experience are amazing. I initially considered giving it four stars because the packaging felt like it may have been opened before; some packaging materials were missing, and it looked like it had been repacked. However, the monitor itself was in perfect condition, so it wasn’t a big deal in the end. Overall, this monitor is incredible, and I’m very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box Excellent. Truly Excellent for my Mac

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My config - Mac Studio M4 Max 40 Core GPU, 64GB RAM - I needed maximum real estate for productivity and the Samsung 57" is the one for my Mac Studio. This monitor is at 7680 x 2160, and 120 Hertz using a 2.1 DP cable from Amazon. I don't game on desktop, but the PPI (140) and screen real estate makes this monitor essential. Thanks Best Buy for the killer deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor - best of its kind

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described. Been holding up well, no quality issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overkill

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best monitor you can buy, Alienware 4090 and running COD MW 3 all weekend, a gamers dream setup. Should last me a very long time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Monitor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a 3 monitor setup that I use to work from home. It took a few days to get adjusted to using the monitor, but now I love it. It’s definitely overkill for productivity usage. I can imagine that it would be great for game play. I’m not a gamer, but my kids are jealous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Neo G9 57” dual 4K Monster, so worth it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having dual 4K in a single monitor is soo worth it. Not sure how I did without. The monitor was easy to setup. Just make sure you lot can handle 7680x2160 as a single display or dual 3840x2160 up to 240hz

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out fast had what I wanted. Carried my merchandise out to the car what more can you ask for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A monitor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a monster of a monitor. My wife left me after i purchased this. I'm happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase I have made so far this year!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great monitor for anyone. Gamers will totally love it. Picture is clear and sharp. Colors are vibrant. Right out of the box you can easily set it up. It comes with multiple cables (Power, HDMI, DP) however the cables are not super long. The only thing I wish this monitor had is a remote control to adjust the settings. The controls for that are tiny buttons under the bottom center of the monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One amazing display!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want an ultra high resolution ultrawide this is it. It's the ultimate ultrawide display for those who want the most possible pixels! Upgraded to this from the original 49" G9 and it's amazing! The only thing that could make it better would be if they released an OLED version, but then the price would be even more out of reach. Wait for a good sale on this one and you won't be disappointed! Just make sure your GPU is Displayport 2.1 DP80!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it. I use it for WORK!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is outstanding. I use it for work. I have several windows and documents open at the same time, like if these were documents spread on my desk. The resolution is great. Once in a while I what short videos or sports on it. You do need a good mouse to use it, because you need precision and speed. I got a gamer mouse and it is perfect. And all cables are hidden in the back of the monitor. Clean, organized. Pretty, modern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An exceptionally pretty screen for a pretty penny

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless monitor. It can handle just about anything you throw at it. I have a new gaming set up with two high end graphics cards and this is by far the highest quality computer monitor I’ve ever seen let alone owned. The only con I’d say is definitely going to have to be that it’s the same price as about 5-10 40-50 inch Samsung TVs (4k and 2020+ models). Keep it up Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multitasking at its finest

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is gorgeous, i use 2 different inputs and i am not wanting for size at all, one half my work computer/games second half my personal PC and they are like 2 32 inch 4k screens which is more than enough space for what i want to do. And if i want the full screen with my PC my space just feels unlimited!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Extremely Flawed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the anti-glare matt screen, the VA panel that would color shift depending on where my head was positioned, and this weird clicking I was hearing, there were too many deal breakers. I'm coming from a 4K Glossy OLED monitor that I used at the native resolution, I chose the 57" G9 to get more screen real-estate. But at native resolution, without scaling, text would get lost under the matt finish. The matt finish also caused color fringing on anything that was white. The picture quality was no where near my previous glossy finish monitor. Why they chose to put a matt finish on this, I don't know, but it ruins the monitor. There's a reason why Apple refuses to sell a device with a matt screen, all their screens are glossy, because matt destroys image quality. The VA panel is a huge let down as well. Just leaning back would cause colors to shift at the top and bottom of the monitor. This is a problem that doesn't exist on IPS or OLED displays, which is the majority of high-end displays out there. My unit also had a weird clicking sound coming from the left side of the monitor whenever I turned it on. I looked it up and Samsung claims this is the monitor expanding as it heats up. However, the clicking would happen every time I changed inputs, or cycled screen resolutions, even if the screen had been on for hours. As such, I believe the clicking is actually being caused by the capacitors in the internal power supply. Extremely annoying. Because of all of these issues, I returned my unit for the 49" OLED G9. That unit has a glossy screen, perfect blacks, perfect colors, perfect viewing angles, and the same 240Hz. The size and screen resolution isn't as high but it's better in every other way. It also has an external power brick so the screen doesn't click! When Samsung sells a 57" Dual 4K in OLED with a glossy screen, I'll upgrade to that. Until then, I'll stick with the 49" OLED G9.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations.

      If you need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Rated 5 out of 5 stars

    Go big or go home.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this monitor when it went on sale before Christmas. I use it for work and the family uses it for games. I have an intel i9 with the 4090 and it looks amazing on this beast. I had the LG 45 Oled and returned it for the bigger screen..Haven’t had a problem plus I have the extended warranty with my total membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing ultra wide monitor!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for this monitor to come out for awhile and i can say it doesnt disappoint! The picture quality is amazing. Screen gets very bright and blacks are super black. Mostly used for gaming but also makes for a great dual screen for a work station and multi tasking. Very expensive but i think its worth it for a high end ultrawide monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super immersive gaming!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s still works after a year! Super immersive gaming. Sometimes you hear clicking on the sides of the panel.

    I would recommend this to a friend
Sponsored