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Customer Ratings & Reviews

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The comparable value price is $4,999.99

Customer reviews

Rating 4.7 out of 5 stars with 228 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 228 reviews
  • Rated 3 out of 5 stars

    Want to love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this tv installed a few weeks ago. We cannot get it to stay on, if it even turns on. We have reset it, unplugged everything, and taken it off of the surge protector. If it turns on, it turns back off within a minute. The red blinking light indicates something wrong with the tv. Best Buy is replacing it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnnemarieN,

      We're so sorry to hear about the trouble you’ve been having with it not staying on and the red blinking light issue. It sounds like you’ve tried all the right troubleshooting steps already. We're glad to hear Best Buy is stepping in to replace it for you. That should get you back to enjoying your TV soon! If you need any help with setup or have questions about the new unit once it arrives, feel free to reach out and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      We appreciate you and thanks for sharing your feedback!

      Regards,
      Jess Sony_US

  • Rated 5 out of 5 stars

    Sony 5 star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice ❤️ I’ve tried other this one is well worth it the colors are beautiful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RosalieP, Thanks for sharing your love for the Sony A95L TV. We’re so glad you’re enjoying it! The stunning colors are definitely a standout feature. Happy watching and thank you for giving the product a perfect rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Happy with my Sony!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Sony TV's and by far this is the best. This is my second OLED TV and by far the picture on this model is much richer and brighter than my previous.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasD,

      Perfect! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    WOW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much more that I can add that's already been said . Just absolutely with out a doubt the best TV I've ever owned Coming from a 65 inch Sony A9G OLED That was pretty darn good WE got it in time for the Bowl season and the playoffs can't keep my eyes off of it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CL62, That's amazing! You definitely made the right choice with this TV. We're thrilled to hear you feel the Master Series A95L is the best TV that you've owned and you are enjoying the top-notch picture quality and excellent performance. And good to know you've seen the overall improvements of this TV over your previous TV. We always strive to deliver the best picture quality with our TVs. Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Thank you so much for upgrading to your new A95L and for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent so for. nothing else to say at this point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DannyE,

      We are pleased to hear that your experience with the 77-inch BRAVIA XR A95L has been excellent so far! It is wonderful to know that our flagship QD-OLED technology and Cognitive Processor XR are delivering the definitive contrast and color you expect from a premium Sony display.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Thousand Oaks Location

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store staff was amazing. Patient with all our questions. The Best Buy Rewards program was very difficult to deal with. After Three weeks and Five phone calls to the Rewards customer service, The account is correct and up to date

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RisaK,

      We're delighted to hear the Best Buy store staff provided an amazing experience while you chose your 77" BRAVIA XR A95L OLED, patiently answering all your questions! We sincerely apologize for the frustrating difficulties you encountered with the Best Buy Rewards program; while we're separate from Best Buy, we value your feedback on the overall purchasing journey and are glad your account is finally correct. We hope you're now absolutely loving the incredible picture quality and smart features of your new TV,
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    77” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Looks amazing in my living room. I use with the Bravia Sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonD,

      Awesome! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Would reccomend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this purchase. Sharp color and contrast with a lot of options for different scenarios (e.g. movies, video games).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanA,
      Excellent choice! We're happy to hear that your investment with your A95L TV is worth it. Nice to know that you are enjoying the overall picture quality of the unit. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia A95L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first oled and there is no going back. The Sony A95L is a beast. Deep blacks, etc. can’t wait to try the retrotink 4K on this thing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sgroove,

      You made the right choice! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony - 77" class BRAVIA XR A95L OLED 4K UHD Smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I've ever purchased! Great color! Very Smooth! I was totally sold after watching Amazon Prime's Elton John's farewell tour at Dodger Stadium. If you want to see what the TV is capable of doing, check it out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Paul, Thank you so much for sharing such a wonderful shopping experience, and we are so pleased to hear you like your new A95L, especially the outstanding picture and realistic color this TV delivers! At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the A95L. Our flagship OLED TV powered by Cognitive Processor XR™ brings out our widest colour and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. Cinematic sound comes directly from the screen. Thank you for purchasing the 77" A95L and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K sports and movies look excellent...combine with Sonos for best sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulS, we appreciate your awesome review. We're glad you are enjoying your new TV! Thanks for choosing Sony! Happy Holidays! ~Carl Sony_US

  • Rated 5 out of 5 stars

    Amazing TV!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing TV. Definitely worthy of flagship from Sony. Colors are vibrant, contrast and brightness are amazing and build quality is expected of a Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chibby, You made the right choice! That's wonderful to hear that you are overall pleased with your purchase! We're so happy that you like the rich, vibrant colors, smart features and amazing build quality of our A95L. Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony A95L

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture quality in any room light or angle. The backlit on the remote is amazing. Love the six shortcuts on the latest remote model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiguelaS Awesome! We're glad that you like the picture quality and remote control. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Best tv ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was waiting for this tv for 1 year. Glad I did. Exceeded my expectation. Sony knows what customer wants. Will never go back to to Samsung… no need to fiddlr\e with setting. Perfect setting out of box.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Runner39, Awesome! Thank you for taking the time to write such a wonderful review of your experience with your new A95L OLED 4K Ultra HD Smart Google TV! We are extremely pleased to hear it exceeded your expectations and you appreciate the exceptional picture quality of of the box, especially the color richness, improved brightness, and contrast. You’re now able to enjoy immersive, engaging cinematic experience in your home. Our flagship OLED TV powered by Cognitive Processor XR™ brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. Cinematic sound comes directly from the screen. Thank you for purchasing the 77" A95L and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Wonderful picture. Exactly what we were looking for!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LynnD, That's awesome! We're really delighted to hear you love everything about your Sony A95L and you are having an enjoyable watching experience with this great QD-OLED TV. Glad to know you like the stunning 4K HDR picture quality this TV delivers. You chose the best TV brand! Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    King of oled tv.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. Amazing color and contrast. Very slim tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChamkaurS, Thanks for the fantastic review! We're thrilled to hear you love the Sony A95L TV, especially its amazing color, contrast, and sleek design. We always strive to deliver the best picture and sound quality with our TVs. Thank you for purchasing the 77" A95L and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great TV so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far, lets see how long this one lasts......

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GarethD, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    77” OLED Sony Bravia TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV I’ve ever purchased. This TV replaced my 65” plasma TV (which is still an outstanding TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bulldog89, nice! We're glad you like your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 3 out of 5 stars

    Not Sony's best TV.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 83" Sony A90J (2021) model in July of this year and purchased this 77" (2023) model this month. The A90J has a better picture, is 6 inches bigger, and cost me $400 less, and gets 5 stars across the board. The AJ90 is now discontinued...hmmmm. I suppose this is a great TV if it's the best picture in your home, but that's not the case for me. Needless to say, I returned this TV because I EXPECTED more from a newer TV that cost more. Don't let the fancy new terminology fool you. Just because a newer model has a new supercalifragilisticexpialidocious processor, does not mean that it's better than old processors. All companies try to make a profit, which may mean buying cheaper components and selling them at a premium after hyping them up as the best new thing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazed by difference in tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older TV and had been thinking on replacing it, I was and still am amazed of how great this TV is, watching old shows is like watching them for the first time. Amazing TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JB62, You've made a fantastic choice! We're delighted to hear about your wonderful experience with your new Sony A95L, making old shows feel like your watching them for the first time. Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Thanks for choosing Sony! -Sam Sony_US

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