Customer Ratings & Reviews
to a friend
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and very friendly and polite. Made sure i was satisfied
I would recommend this to a friendWorst install service and customer service EVER.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TOOK 3 weeks, 2 installers visits and 2 different mount purchases before it was done. So, NO BEST BUY HAS GOT TO BE THE WORST, BOTH FOR CUSTOMER SERVICE AND ACTUAL INSTALL SERVICE.
No, I would not recommend this to a friendStarlink installation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tech never came to install terrible customer service still has not been resolved told I have to wait 48 hours to reschedule
No, I would not recommend this to a friendgeek squad was don!e in a flash! excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got the job done very quickly. gave good options on where it could be installed!
I would recommend this to a friendNever Again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not professional installers hire a local installer that knows what they are doing.
No, I would not recommend this to a friendDumb squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They never came to install it. Instead they called that day that they were suppose to come and install it to reschedule it.
No, I would not recommend this to a friendgreat job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents did a great job!!! Was on time and people persons..
I would recommend this to a friendStarlink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time and very professional. Explained everything they did.
I would recommend this to a friendStar Link installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was punctual and personable. He was very knowledgeable. He knew exactly what he was doing. He made sure that everything was hooked up and working. Professional and provided very good customer service.
I would recommend this to a friendBad, bad, bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer never showed up! Extremely poor service and frustrating trying to contact anyone for information or service. Finally Found a local electrician who did a fantastic job
No, I would not recommend this to a friendDidn’t mount the Starlink but still charged us.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless. Didn’t provide any help actually mounting the Starlink. Just drilled a hole in the side of the house for the cable and caulked it and told us we had to figure out how to get the Starlink on the roof ourself. Total bait and switch of what we thought we were paying for.
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We were disappointed to read that your installation was not completed as you anticipated. Our installation service includes mounting the hardware to your home's exterior in a location that receives the necessary signal strength. We would like to follow up with the authorized servicer that was scheduled to complete your installation. Please reach out our Customer Care center at 1-888-237-8289 (1-888-BESTBUY) if you have not already done so.
Geek squad hired 3rd party for my installation for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was awesome, friendly, courteous, and made sure I understood how it worked
I would recommend this to a friendVery professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly, knowledgeable and quick. Answered my questions. Great work.
I would recommend this to a friendDefinitely needed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable & competent staff! They know what they are doing.
I would recommend this to a friendDisappointing Experience with Installation Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible install experience—wasted 2 days No-show twice. No help. Never again. Avoid Best Buy install service—zero support Wasted time and no accountability Install failed twice—very disappointed
No, I would not recommend this to a friendStarlink installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our installer, Robert, was excellent! Did a great job and spent extra time with us to make sure we were comfortable with everything to do with Starlink. Thank you Robert. Great job!!!
I would recommend this to a friendStarLink Installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation crew installed StarLink perfectly and answered all my questions. Going on 3 months now and have had zero issues.
I would recommend this to a friendGeek squad installer was great!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was knowledgeable and very courteous! Enjoyed working with him.
I would recommend this to a friendWrong placement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not in proper placement. Installer just walked up and put it on the house. Didn't look for better reception. Its 43% off!
No, I would not recommend this to a friendTv and internet instillation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation team was great and high key recommend them.
I would recommend this to a friend
