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Customer reviews

Rating 3.5 out of 5 stars with 147 reviews

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66%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 147 reviews
  • Rated 5 out of 5 stars

    Starlink satellite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Friendly staff. Would recommend to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic performance for a satellite based system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having been on DSL all these years, I didn't know what I was missing. Al I can say is thank you Elon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up team was so knowledgeable regarding the set up. It was a quick and easy process for us. The personnel were OUTSTANDING!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink and nighthawk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was so nice and very informative. He was so knowledgeable. He gave us a wealth of information and was so nice to teach us.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never Again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not professional installers hire a local installer that knows what they are doing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Installed using Damon.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase for my business , NOBODY else could seem to help me with internet in the “BOONIES”. Works tremendously well. Would recommend to anyone that had the same problem as me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my Starlink Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable young man. Did a great job hooking up my Starlink. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up guys were great. Didn’t leave until all my questions were answered and system was up and running.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad No Call No Show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two times in a row no call no show by geek squad. Very displeased.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by an excellent installer. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark did a great job on install and was very helpful during process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than DSL by Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We swapped our DSL Internet out for StarLink. Huge improvement!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Starlink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No installation yet have to wait 2 weeks hopefully the system will work for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very friendly and polite. Made sure i was satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Star Link installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was punctual and personable. He was very knowledgeable. He knew exactly what he was doing. He made sure that everything was hooked up and working. Professional and provided very good customer service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t mount the Starlink but still charged us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless. Didn’t provide any help actually mounting the Starlink. Just drilled a hole in the side of the house for the cable and caulked it and told us we had to figure out how to get the Starlink on the roof ourself. Total bait and switch of what we thought we were paying for.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We were disappointed to read that your installation was not completed as you anticipated. Our installation service includes mounting the hardware to your home's exterior in a location that receives the necessary signal strength. We would like to follow up with the authorized servicer that was scheduled to complete your installation. Please reach out our Customer Care center at 1-888-237-8289 (1-888-BESTBUY) if you have not already done so. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    geek squad was don!e in a flash! excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got the job done very quickly. gave good options on where it could be installed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job!!! Was on time and people persons..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and very professional. Explained everything they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hired 3rd party for my installation for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was awesome, friendly, courteous, and made sure I understood how it worked

    I would recommend this to a friend
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