Customer Ratings & Reviews

Fast, efficient and reliable. Very helpful in explaining how to best use the TV. Also guided on best position to hang the TV on the wall (it is 100 inches!). Very accommodating, as allowed me to quickly add Govee light strip at the back before they installed. Very happy with Geek Squad service!

The local technicians that installed my TV, sound bar & respective mounts were excellent. They were careful in handling all products & respectful of my home. They were prompt, professional & gave valuable advice & tips. I didn’t give a 5-star review because I was not pleased with the Geek Squad call center that was suppose to support the local technicians. My first appointment never was scheduled, even though I received confirmation stating otherwise. On another call made later, I was given erroneous information about what service would be performed & the associated cost. Another reason for the less than perfect score was because I feel the prices charged for Geek Squad services are too high & should be reduced. Just like Best Buy, the local employees are knowledgeable & good but the national staff that supports them is full of wrong information, false commitments & terrible communication skills.

Geek squad is an amazing service and worth it everytime. Not only are the crews polite and professional they complete high quality work. This service gives me as a disabled veteran the peace of mind the job will be completed efficiently and covered if issues arise in the future.

Excellent work. Quick, efficient and Professional. A great help!

This 75” tv looks great and the picture quality is beyond what I imagined. The colors wow! The blacks are definitely dark black, reds are deep red. Alk the colors are more intense. We live the picture quality. An overall great puchase & for the price, it was a excellent choice.

The Best Buy TV mount installation service was outstanding from start to finish. The technicians arrived on time, were very professional, and clearly knew what they were doing. They took the time to make sure the TV was mounted securely, perfectly leveled, and positioned exactly where I wanted it. They also explained everything clearly, answered all my questions, and made sure all cables were neatly managed before leaving. The whole process was smooth, efficient, and stress-free. If you want your TV mounted safely and done right the first time, I highly recommend Best Buy’s installation service. Worth every penny!

This was purchased as the main use TV... and it's been used a lot. Never fails, great quality, and ok sound. But what TV has good sound out of the box. I bought a sound bar for that.

Amazing service….very professional service. They were very accurate with arrival time. They did the installation and set up very quickly and were very diligent and respectful in not leaving any mess behind.

WOW, I WAS SURPRIZED AT HOW QUICKLY MY TV WAS INSTALLED ON MY WALL. THEY KNEW WHAT THEY WERE DOING AND DID IT WELL. AMAZING WORK. THANK YOU

Two gentlemen came in on time and quickly mounting my TV. Mess and trash all cleaned up. I only wish they ran the cables through the built in hidden cable ports in my wall.

The guys that installed were excellent. They put it exactly where it needed to be and cleaned the whole area. I would highly recommend their installation especially with a large TV. Mine is 100”

Prompt service w/open ears, smiles and understanding. New set installed and removal of old set - no problem. You must arrange removal pre instal.

I was told by the salesman that the installers would hook up my new 83" LG OLED TV and make sure my Sonos sound system was synced up. They took down my 75" Sony, placed it in my hallway and left. I had no idea how to manage the features (including the AI part). They also removed my bracket saying that they would suggest a new one that they had in their truck for $170. they said that they were only allotted 35 minutes per install.

Timely, friendly, skilled and professional installation person. Worth the price for delivery and expert installation.

Excellent service! The install crew arrived on time, were respectful and professional. Highly recommend this add on service.

The agents mounted and connected my flat screen to all devices, hiding cords perfectly. They made certain that everything worked properly before leaving.

The agents connected my tv and mounted to the wall. Has it looking top tier and completed the setup.

The Best Buy team did a outstanding job taking down the tv and installing the new one. Cleaned up all the mess after and were very professional.

Super fast and friendly installers and great installation experience. Highly recommend!!

the team worked around some unanticipated issues and did a great job with getting the TV installed in a good location