Customer Ratings & Reviews

On time arrival and both reps were very friendly and courteous. Installation was perfect.

Got Hisense 65 u8 barely fit .watch For bolt parteen onnyour TV

The service technician went above and beyond to make sure the installation was correct.

I was very pleased with the service provided by the Geek Squad

Quick and easy set up. They rolled in like a SWAT team and had it done in 20 minutes

TV Basic Mounting, 91" or Larger Overall rating* Excellent

The installation team was very good and very efficient installing the TV.

I Love my new tv,it’s just what we always wanted in our home

The mounting was excellent- my new 77” Samsung is working perfectly

The guy who set up my wall mount for my tv was very nice on time and cleaned up his mess

Great service everything was done fast and no hassle

Excellent work. Quick, efficient and Professional. A great help!

Jennifer did a fantastic job mounting our new TV along with our other TVs. If your having your TVs mounted you should definitely request her as your technician!!!!

Very knowledgeable & arrived early for appointment.

Very courteous and thoughtful Geek Squad installer did a great job mounting, connecting, and testing my new TV.

The guys were professional, explained and trained. Very patient and advised us how to upgrade our modem. Stuart and his partner were amazing

I received multiple confusing messages about whether or not my TV installation was going to be completed. Including a text message at 6:30 AM on the day of the installation saying that they would be arriving between 730 and 11:30 AM with an ETA of 815. As I rushed to get back to my house to make sure that I would be there for the install this just suddenly disappeared. The system won’t let me very easily cancel my order so I’m trying to call to get my order canceled. I really wanted to call to reschedule and have Best Buy pay for my installation. But when I was talking to a supervisor, the supervisor hung up on me and has yet to give me a call back. The extreme frustration of dealing with a call center in India while trying to address delivery issues that are here in the United States with a local geek. Squad service is beyond comprehension. The incompetence of the communication the lack of integrity. This is not the Best Buy. I used to love as a company

The installers were amazing! Explained everything, answered all my questions and very polite! Way to go guys!!

This is the same gentleman who installed our original tv. Very efficient and professional,

Excellent service was provided, I totally recommend