Customer Ratings & Reviews

The techs that came to my house were professional, polite, and efficient. Highly recommend!

The tech that came to our house to install our massive tv was great! Friendly and showed us how to use it and helped set it up. Cleaned up after himself. He was really great.

Jordan (I believe his name is) and one other arrived on time as scheduled to install and set up the 75 inch Samsung TV on a full motion wall mount above a fireplace. They were professional and efficient. We discussed the way we want the setup and they proceeded to do the installation. They ensured everything was working. They cleaned up and took the boxes and wrappings. They did a great job.

The installation squad arrived Friendly, knowledgeable, thorough, and Efficient. Excellent Customer Service❣️ Also assisted with Spectrum set up, speaking directly to Spectrum Customer service to resolve technical issues. The old tv haul away service definitely worth the extra fee.

They came on time, we’re very professional. TV was set up. And made sure we understood how to use the TV and the different remote that we have. They linked it into our previous sound system.

Whoever installed this did a stellar job! Not only that but he was professional and very nice. 10/10

Fast installation, friendly & knowledgeable team. I’m super satisfied.

Everything was great, except I need to call them back & have them lower my TV more, because of my disabilities it pains me to have to look up, I need the tv to be eye level. Other that that the two gentlemen that came were extremely knowledgeable & quick,I mean quick... ☺️ Thanks Geek Squad. Please be expecting a call from me. ☺️

the two agents Rogelio and Peter did an amazing job they exceeded in all areas from start to finish they made the entire process to easy for me from the communication to the install itself was done so quickly and efficiently. When I purchase through best buy I hope to get these two again they are the type of technicians that make the total tech membership plan totally worth every penny .

The Geek Squad techs wall mounted the TV and Sonos soundbar, hid the wires through the wall, connected everything, cleaned up and gave a lesson in how to manage everything! On time, polite and super smart! What would we do without them?! Their awesome!

The crew was very good and set up my tv and all my channels. Very knowledgeable and friendly. Jesus and Parker.

Nothing but amazing. A couple months prior, I bought a 75 inch tv along with a mount, but unfortunately the mount came later than Geek Squad. Luckily they already had one with them and of course, I purchased that as well. Like I mentioned earlier, the original mount I bought came after Geek Squad installed my 75 inch. So I decided to keep the original mount for my bedroom tv. I’ll admit before they left, John did notice a loose screw, which had me nervous for a moment, but he tightened it before leaving. Also, he took the time to explain to me how to use the mount that was used. That would make it two times Geek Squad has done an in home theater service for me and I love both the outcomes! John, thank you for helping my vision come to life in my home! It’s moments like these when a person should have cash on them to tip. I love both of my mounted TV’s!

The agents were professional and very friendly. They taught me how to use the television after they set it up to get me started. They wore their masks the entire time and were in and out in 30 mins.

Unbelievable service! Extremely professional and beyond my expectations. Notified us the day before of the time window and then an hour before they arrived. They completed the job quickly and we’ll below the expected estimate time. They wore their masks the entire time and cleaned up after install into stucco and above fireplace. I was also blown away by the level of professionalism and respect, which i find very hard to find these days. I will never look anywhere else again and will use geek squad without hesitation, as they were worth every penny spent. Seriously, don’t think twice and to with them.

I had a 75 inch TV flatscreen install the two guys brought it out very clean very professional. I brought everything including a table to set it all up and hook it up. They’ve been taking very long at all. They get a five star for me thank you Todd.

The installers did an excellent job of mounting the TVs in my home. They would ask how high I wanted them mounted before they began the work. When they were done with the installation they spent time with me to make sure everything worked properly and that I understood how the remotes worked.

The two techs Dan and Chris were the BEST!!! They were very professional, polite, quick and very knowledgeable about product, installation, Best Buy programs, technology, computers etc. They hung my television and cleaned up and disposed of unwanted boxes. I just recently moved into my house and am still getting organized. I will definitely request them to come back to hang my other televisions when ready.

I recently hired Geek Squad to install a television on a wall in my apartment, and I couldn't be more pleased with the service I received. From the initial inquiry to the completion of the job, the entire process was a breeze. The technicians arrived promptly, were courteous and professional, and completed the installation efficiently and with great attention to detail.

Both of the installers were very courteous, mindful, and efficient at their job! Overall, the installation went qui kly and was flawless! Thanks guys!

The two techs did a great job mounting my 85” TV. I purchased a specialty mount, not at Best Buy, and they did a great job familiarizing themselves with it and mounting accordingly. At one point they ran into an issue but worked through it and got the job done.