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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 18,772 reviews
  • Rated 5 out of 5 stars

    Very efficient and knowledgeable Geek Squad-er.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was very smooth, Dude knew what he was doing and got-er-done. He also gave me some training which I could have used more of, but it's a pretty user friendly system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad arrived within the designated time to deliver and set up my new TV. All was done quickly and efficiently. It was a worry-free process for me and worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your technicians were very professional and explained everything I needed to know about the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service new tv works works great to bad the first one did not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor TV and sound system setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outdoor TV setup and fixing the sound system in my newly purchased house went very well - very professional and timely assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the TV and programmed it for ease of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent beginning with T V purchase to Geek Quad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from sales person through great experience with the Geek Squad. Friendly, prompt and completed job in a reasonable time. Very pleased!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD does excellent work

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was very friendly, and helpful. He set everything up and explained what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave & the Geek Squad team were great. Needed someone to go out to see my mother-in-law to properly hook up her new TV & all attachments, (DVD, etc.), & they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough and knowledgeable!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan and his partner were awesome; moved my old tv to another room; set new equipment up efficiently and spent the time to make sure that I knew how to use everything!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my T.V. quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up my T.V. quickly and efficiently. Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks were absolutely wonderful…excellent job…totally exceeded my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv for me. They put captions on my apps and showed me how to use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly and effeciently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did an excellent job hooking up our tv. He communicated very well and finished the job quickly. Very polite and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV and sound bar. Meet my all my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the men were very helpful and knew what they were doing. i would call them again, they did such a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys assembled my TV stand and moved my new TV onto it and hooked it back up again with no problems. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro,s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good ,Wore mask , and did a very good installation and set also found spectrum had two routers on my one account !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55' Samaong tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv is the best thing that has happened in my life love the size and picture quality should have done this a long time ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did mu setup with excellence!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful! The team was on time and professional and did a thorough job of following up to make sure everything worked as set up.

    I would recommend this to a friend
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