Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Professional Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The GeekSquad team did a beautiful job with installing our flat screen tv over our fireplace. They were courteous and professional and made sure there were no wires to be seen.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Terrific at home support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High tech knowledge and value-added responses. He instructed me well on the use of the TV and was patient with my set-up in the home. It can be difficult where I live.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Father and Son team installed my 77" OLED quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The father and son team who delivered and set up my new LG 77" OLED tv were great, they connected and tested my components and made sure everything was correct before they left.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
geeks do great work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great job! Guys courteous and very nice. They made sure everything was in good working order and answered all of our questions
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did their job, but unlike th apast they were not consultative, rather justdid the job and left. What I liked about Geek Squad was the way they explained and advised customers. That was missing , but the no complaints on the job, just the experience
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Working TV! Thanks Geek Squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was patient and fabulous! Knew what he was doing and able to teach me what I needed to know to enjoy my older TV to the fullest.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
came on time (even early)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very professional had all the tools they needed. Told me they could use original mount so I could return themount I had purchased. They were wonderful
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Defintely well trained and professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians were on time, they were very skilled and careful not to damage walls when they were accessing the cables that needed to be replaced behind my tv.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad provided excellent service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my new TV and connected all my devices, except a CD player for which a suitable cable was unavailable.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad 65 Inch TV setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agents delivered, setup all attached devices, tested the TV and verified that everything was working properly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great tec
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tec was very good spent time making sure that everything was good
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i am a very senior citizen and it would have taken me 2 days to set up my TV and this crew did it in an hour and the set was perfect. Also gave me some tips to look at
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
My installation by Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The man in charge did a very nice job hooking my 32 inch smart tv up for me. I was very pleased with how it was done.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Delivered and installed new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always professional. Delivered and hung our TV and took the time to answer any questions we had.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having the geek squad to install, the TV was well worth it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The guys were GREAT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were great! Friendly, knowledgeable,and patient! Thank you!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad tech installed the TV very quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was mounted and everything connected in a timely manner.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer did an awesome job. My husband and I were extremely pleased. Normally we do not have items installed but we were glad we did. Well worth the cost!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Associates arrived on time, were very courteous, and were very careful not to damage the new TV or the furniture. They took their time to explain the features and operation of the new TV and cleaned up the packaging.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Install Team.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Install Team was very efficient and knowledgeable. They explained everything about the new TV and setup with me.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
