Customer Ratings & Reviews

The Geek Squad guys were great. Prompt, efficient service in setting up the new TV, Excellent & Professional

My tv is nice & the geek squad that came were very friendly & helpful.

Tech fellows were very informative and did great setup. TV picture is great and easy to operate.

Quick and efficient- Geek Squad did an excellent job of reconnecting the tv.

geek squad came and installed tv quickly and hooked up all my devices and got my remote to work the way it did before they got there

The crew of two who came in and not only set us up with all our apps and patiently helped us step up to this new way of viewing, also carted off our old tv. They were so helpful and patient--in fact they even stood by to help as we adjusted a rather heavy shelf in the cabinet where the new TV was installed. I've since called on them for input and boy I'm sure glad we signed on for support for another few years. Well worth it for us non-technologically savvy septugenarians!

Great guys, great set up, great service, great explanation on how the TV works.

The guys who came to do our installations were friendly, knowledgeable and so helpful. I highly recommend them ... Especially if you are technically challenged as I am.

Great job. Professionally done. Even took the time to zip-tie all the loose wires and make a neat and tidy job!

Wow in and out of the store in no time purchased the TV I wanted, set up the day I wanted and everything explained to me... Great job! Love my TV

The two guys that come out to put up our TV were very polite young men. They helped me decide where to place my TV mount and showed me how it worked. They anticipated that I might want a different mount or wiring my TV wires through the wall. Although I didn't take them up on either of these offers I thought that they were very prepared to complete their job and more. Plus if I wanted to change my mount I wouln't need to go back to the store which is an hour away. They did a good job. The TV mount is sturdy and I have no concerns with my TV falling off the wall. So, I give them 5 stars here.

Agents were on time and quickly installed our purchases.

The gentlemen were polite, knowledgeable, quick and explained how it worked. Worth every penny and the little extra to haul away the old TV.

called Geek squad and they came out and helped set it up and also helped me with the surround stereo hook up

The installer was very knowledgeable and answered all my questions I had about the TV.

The young man was very knowledgeable and quick . Gave great advice . Showed up on time and very professional. I would recommend hem anytime .

the guys were very good and efficient. set it all up and gave me a few instructions with it. Nice job. good 2 man team.

Ashley was very knowledgeable, and wasn't in a hurry. She took the time to help me mazimize our new Fiber capability, She also helped us get connected to Hulu, and Satellite Radio. She also gave me her contact information in case we have more questions. I would rate her support as the best I have seen awhile. That is why I continue to depend on Best Buy for all of our home needs, from Televisions, to home and car stereos. I appreciate someone who does there best, and doesn't rush.

The installers set up my new 55" TV and hauled away the packing material at my request. (I didn't check the empty box to ensure all included hardware was removed. From reading the instructions I think there was other hardware in the discarded box.) The installation went great except user instructions was not good and I am still having problems with on screen navigation.

I love the geek squad. The guys are friendly, efficient, and do a great job. I'm a senior citizen and they are very patient and helpful explaining the technology to me.