Customer Ratings & Reviews

Timely arrival and quick set up. The technician took time to show me how to operate the TV and answered all my questions

The Geek Squad mounted the Television set satisfactorilly. After waiting weeks for delivery the geeks did their job well. Delivery suffered several delays because the Gresham, OR store kept delaying withoput a good explanation and it turned out they didn't have the TV in stock

The man who delivered and set up the new tv was perfect!! He took the box and was in and out so fast!!

very professional and helpful representatives, explained and installed everything for us.

When my wife and I purchased a new television for our living room we wanted our previous television relocated to or family room and a new surround sound receiver installed there as well along with a Harmony remote. I can’t say enough about the quality of the Geek Squad experience. They relocated the television and installed the new receiver as well as programmed the new remote. They reconfigured all the tangled mess of cables and wires that had accumulated over the years. When they completed the set up we now have an organized, efficient and flawlessly operating theater set up. They truly are the best part of the Best Buy experience.

Worth the money..disposed of old tv and set up everything on new tv including wifi ..remote control (have DISH TV) ..and reconnected my DVD player and disconnected my VCR ..very professional service

The technician did an outstanding job of installing and explaining the tv and remote functions.

A few weeks ago Best Buy delivered my new LG C4 TV and installed it for me. The two technicians were very professional and considerate. They left the space nicely cleaned up and made sure everything was working right and on top of the icing of the cake they made sure I knew how to navigate the tv. Oh, and before delivery they informed me about their delivery ETA.

Amazing color/picture! Easy to set up the streaming! Geek squad was very friendly, knowledgeable, & efficient!

The Geek squad at Best Buy is the best, very knowable people and they take their time with us old people showing us how to change the channels and look up programs that we wanted to see. They made no mess and took the empty boxes with them when they left. These people know what they are doing and do it very well. I can highly recommend the Geek squad.

The agents came on time and took down the old TV and put up the new one. It was well packed and they were very careful to take care. After it was set up, one of the gentleman stayed to program the TV, set up my apps, and make sure everything was going to work perfectly without struggling through it myself. Thank you!

The two Geek Squad home service agents who helped get our new smart TV up and going couldn't have been more personable, knowledgable and helpful. They listened to our requests and quickly solved installation issues that were Greek to me. I'd call on them again and again.

The Geek Squad installers were excellent! They set our tv up and showed us how to operate it!! They were very knowledgeable and helpful!

They brought the tv when they said they would. Very polite and complete gentleman. Set the tv where I wanted. Took time to show me how everything worked. They also made sure I understood each and every thing about the tv

on time and very knowledgeable with setup. They came in and introduced themselves and went right to work.

Was a hit and miss. We had a couple TV installs done and 1 of the subcontractors they sent just wasn't very good. 1 mounting bolt is even installed at an angle and i have to fix it, and he was rude. The other 2 calls we had the Squad guys were great

Professional all the way across the board. Setting up a TV is not necessarily a difficult task. But when you purchase a large expensive TV you do not want to take the chance that you did something wrong and it does not work after you set it up. With Geek Squad set up if it is not working when they are done they will take care of it right away. Quick, clean, and professional. They called when they were in transit with an estimated arrival time and they were early.

Tv Connect by Geek Squad was excellent, the installer was very knowledgeable and set up all necessary passwords and setting on my new TV.

Bobby Rodriguez and his teammate did a great job installing my new TV. They hooked it up and made sure I knew how to operate it. When he asked me if they could help with anything else, I asked him to hook up the old TV in another room. They were happy to do it and, as it turns out, I would not have been able to do it myself because I did not have the correct cable to connect it to my DirecTv. Thank you so much!

The Geek Squad Team did a great job in setting up new 75" SONY X90L and removing old 75" tv in under 20 minutes. Including all setup and connecting to existing surround sound and boxes. Part of why I always buy from Best Buy is The Geek Squad Delivery and Set up; have never been disappointed.