Customer Ratings & Reviews

The professionalism and efficiency was greatly appreciated.

I really enjoy my 98 inch Samsung especially with the Super Bowl coming up. Great picture and my friends and family love it too.

The agent set up my television that I purchased as a gift for my sister abd her family. In addition, the agent gave recommendations on the purchase of another television. Because of her, my sister bought another television. Installation was fast.

I feel capable of installing a television, but it's not my favorite thing to do, so I decided to have the Geek Squad install this tv. I am so glad I did. The TV was broken so he ran back to the store to replace it and I had purchased a universal remote and he recommended a different one. He was able to sell me the better remote and add its installation as well. End of the appointment and the setup is great! I have been recommending this service to a number of people. So easy!

The single agent installed my bravia,moved my samsung and removed my 2003 sony by himself. He was very knowledgeable and polite.

They came out and installed my DVD player.Very Quick and easy and explained how to operate. Very Happy!!!

The 2 gentleman who delivered & set up the TV were courteous and showed me how to operate the TV & explained the remote. Excellent service!

Excellent service from the nicest people. The team that installed my television were wonderful, fast and friendly. Normally I am uncomfortable when I have to let people in for a delivery. Not in this case, totally professional!

The Geek Squad agents installed a Roku Streaming Stick on our TV, which was not a smart TV. They then gave us lots of information on how to stream and what things were in the various choices available to purchase for streaming. The agents were both excellent and very knowledgeable!

First set of techs were excellent. They went through all the settings on the TV, connected my devices, remotes, etc. Had to exchange TV which was easy but second set of techs sort of rushed in and rushed out. Didn’t offer to set up my directv or roku remotes to control the TV like the previous techs. Thank God I knew how to do it or it would have been a needless call to tech support. Both sets of techs clean and took everything away as agreed.

had purchased a New TV techs were on tine a very high quality installation very knowledgeable felt safe having them in my home.

The agent unboxed my new TV, put it on my entertainment center, and made all the connections (power, HDMI, coaxial cable). He then set up my remote controls (TV and DirecTV), showed me how to download a streaming app, and showed me how to use it. He was friendly, efficient, and very knowledgeable.

The delivery and connection were efficient and everything went well.

Great TV has great picture and easy to set up. It better picture then the old TV.

After an unsuccessful installation by a 3rd party installation, the Geek Squad came to listen to my concerns, analyzing the situation and proceeded to properly set up the TV to my requests.

Two Geek Squad gentlemen arrived to deliver our new 65" Samsung TV. They were pleasant, knowledgeable and professional! They set up our new TV and made it simple for us to understand how it worked and how to operate the remote to accomplish what we needed. It is our first Smart TV so we were grate for the guidance.

The agents put together our TV stand and set up our TV. They also set up a new TV and explained how to use all the components. Another agent came the very next day to set up a sound system and helped problem solve issues with an olderTV set up. Everything is working!

The guys were on time, answered all my questions, showed me how to navigate through the different features of the TV and the remote. They were very nice to a little old lady and very helpful. They worked well together and efficiently unpacked my new TV, hooked everything up, packed up the old TV and left after answering all of my questions and helping me access and set up Amazon Prime and Disney+. Great service in my book.

The person who set up my tv was very knowledgeable and did a great job. He answered all my questions and was very professional.

Dan provided excellent service. He arrived on schedule and showed us options on our new Smart TV. We both had the opportunity to demonstrate that we knew how to operate it before he left. Very friendly & customer service oriented.