Customer Ratings & Reviews

Great guys!!!! Cole, Christian, Michael really great professional,nice,excellent,kind,patient men!!!! Very knowledgeable Cole was great at all the tech. very impressed!!! Impressed with them all for sure!!!

The agents were all on time, efficient and friendly. The experience exceeded all expectations. The agents were totally focused on getting the work completed in a very professional and relaxing manner, Having Geek Squad provide the delivery, install, set up and haul away is the only way to go.

Best Buy Setup and Connection service is one of the best. Our tech is especially knowledgable and we don't use anyone else!

Excellent work the geek squad was great put together my TV. stand did a remarkable job no#1 I would recommend them to anybody outstanding job

The agents (husband/wife) were prompt, cleaned up all packaging, and set up the TV and Roku remote. I was pleased with their electronic know-how and would definitely ask for Manada again on future TV install!

The agents were outstanding in setting up my tv and sound system. It did not take them long to get it set up and they took away all my old stuff.

The agents connected my TV and explained the pointer (the name is gone) to me. I had disconnected the DVR after they left last time and had it where I couldn't even get a station. So it was a very simple problem for them. The biggest problem for them was explaining everything to me. I am so upset that you can't get a DVR that will tape while watching TV.

Two Geek Squad Members came and put together a new stand and installed the new set and sound bar. They also set up operation with Comcast and explained the operation of the set along with the remote. They also moved the previous set to a new location as well as reconnecting DVD unit along with other ancillary boxes. The two Squad members were personable, efficient and made the transition to the new set seamless. I would certainly use them again.

Great job on the tv installation they took great care of my walls wiring was excellent as well

Technician was very knowledgeable and professional. Set up my new TV with zero problems.

5 Stars because you can't fix what you don't find on the Sony X800M/2 4K Player connected to a Bravia 9 70inch UHDTV and 4K TV. The Movie on blue Ray disk and other types as well would play 3 or 4 trailers before getting to the Top Menu. I don't remember this problem with my 13 year old Samsung system. Inserting the Blue Ray disk into the Sony X800M/2 Player and when the disk starts to load and display disk info, Press the Top Menu Button and thet should send you to the Top Menu on the disk to play the movie. If you didn't catch it in time, when the trailer starts; then press the NEXT button. Then keep pressing the next button until the Top Menu is displayed...

Excellent service and support tv setup perfectly no complaints

Techs did a good job and cleaned everything up. Very knowledgable.

Our issues were dealt with in our home by two professionals contracted by Geek Squad to perform such services. They were polite, knowledgeable and completed their work efficiently. I would recommend that Geek Squad tell the customer that "So and So" will be doing the work; not the Geek Squad. I didn't know who it was that called me for an appt. time; had to call Geek Squad to verify who they were

The Geek squad did it all. The LG OLED tv was installed on an entertainment center along with an LG sound bar. Then we were taught how to us the remote which was pretty simple. We were pleased that we could utilize our comcast remote as well which we are used to. We like the mouse feature on the LG remote...very convenient when we are searching for something.

The Geek Squad did an OUTSTANDING job of setting up and connecting my 77 inch Sony OLED TV. They proceeded quickly and efficiently through their tasks and kept me informed of options and operating data. The technicians stayed until everything was operating correctly. I had also paid for removal of the old TV set and they took care of a large and heavy set.

Kevin from Geek Squad installed perfectfully measured. Then advised on all the features. Extremely knowledgeable

My TV was fixed today, 1-22-2025, and is working great. He added several channels that Sprectrum is including for free.

I was so pleased with the clerk at Best Buy. The prompt delivery set up and removal of old TV. It was so easy and convenient would have and already did refer Geek squad to assist her with tVand computer set up in her home.

The agents were fantastic! Tv set up was flawless and they adjusted my surround sound for the ultimate effect. Very friendly, professional and cleaned up everything.