Customer Ratings & Reviews

The Geek Squad is awesome. Smart helpful (we are old and need lots of help lol) and they set things up so they were simpler for us to use.

The set up person did a wonderful job. This was a swap out deal where the original TV (Toshiba 55L621U) was not the right TV for my 85 year old mother who lives in assisted living in Spring Lake MI and I purchased the original set in Lansing and brought it up to her and set it up for her. She was not happy with the volume or having to re-select the input every time she turned the set on. I worked out the swap at the Lansing store and the Muskegon store picked up the Toshiba and set up the Insignia 55DR710NA17 for her. She was very happy with service provided. I am also very happy with the service since it saved me a 300 mile round trip to swap out the TVs.

The Geek Squad set the TV up quickly and effortlessly. They answered all the questions and did everything we asked of them. If your concerned about obtaining the best quality, I strongly reccmmend their services.

On time. Professionals. Very knowledgeable of both TV and .other.sound options. Installation to 30 minutes

The agents (Blake & his assistant) did an excellent job of setting up my new LG TV and LG soundbar system. They worked very efficiently in getting my system set up and running. Blake thoroughly explained how to operate, and navigate the new TV, with the two different remotes--cable & TV.

Jelly did a great job setting up my TV…fast & efficient. She answered all the questions I asked, with patience.

The agents called ahead and were on time. They set up the tv to my cable provider and internet and further helped adjust the tv settings. It was done quickly and thoroughly AND they took the boxes away. It was a pleasure and I would call them again.

We thought we could do the setup out of the box all by ourselves but turns out it was awkward. Not difficult to do but the size and thinness made us rethink our skills. We called and had the Geek Squad come and do it for us. Worth every penny! They even took the box with them to discard. Set it up and made sure everything was working right down to wing sure we could access all.

The agents mounted the TV quickly with no problems! They were efficient and kind. I'd recommend this service to anyone!

Enrique installed and set up my new TV. He was great and so patient, explaining how to work the remote and how to get to Netflix, reviewing steps over and over for me until I understood. I was very happy with my Geek Squad installation!

The Geek Squad took my old TV away, set up my new 75” Samsung TV. did a fantastic job, I was very pleased, highly recommend the Geek Squad

The Geek Squad came over and mounted everything and hooked it all up.

GS arrived on time and worked quickly. They showed me how to use the features after settling up the tv. Thanks again, GS.

The technician was totally knowledgeable and very professional. He set up my set and addressed all my technical issues. My wife and I were very happy with the service.

Very pleased with the geek squad’s knowledge, professionalism and how quick they setup my tv

The set up was easy, for the men who came. They were very pleasant and showed me how everything worked. You won't go wrong using this option.

Guys that came to set up were awesome great team did all that was needdd and answered my questions

Our installer was wonderful. She did an excellent, fast job setting up our new TV. She was very knowledgeable and was great at explaining the set up and operation very clearly.

Geek squad (I think his name was Kyle) was great. He was knowledgeable about setting up my TV, tried an old antennae and then suggesting another that might work and then he set that one up on another visit. He actually showed me how to use more functions on my TV and being patient while i wrote the steps down. He didn't make me feel stupid for not knowing all this. He gets an A+ in costumer service!

Purchased a 75 inch flatscreen and had Best Buy provide the installation and setup. Geek Squad arrivef when promised, unpacked everything, mounted the tv, set up Surround Sound with receiver and even the X-Box!