Customer Ratings & Reviews

I had Mike Martens come out to set my whole new entertainment system & I can't say enough about the excellent service he provided. Spent plenty of time explaining how everything worked even though there is a learning curve to operating a new 4K system that I am still working on. I highly recommend him & please pass on my thanks to him!

Quick, efficient and pleasant. Every thing was taken care of

Everything went well I am happy with my purchase. The tv works fine

The two installers that came out where awesome and very professional. Easy to understand and hear. The only thing is the sound bar had a ding and was told that if i have any problems just let the store know because I have an extended warranty

These agents were absolutely warm and inviting. They had good conversation and were friendly. They did a very good job of safely installing my tv and talking me through its use.

The team set up my new TV and connected all cables and remote use to my existing Xfinity box and remote. The two agents (Tom and Jesse) were very knowledgeable and worked efficiently and very pleasant.

Wish I could remember the techs name but he did an excellent job! Very professional and answered all of my questions.

We were extremely satisfied with our in home installation service. The technician exceeded out expectations with the time he took with us and the deep knowledge he had with the product and it's operating system.

Team was very quick and polit throughout the whole process. Ensured 85 Inch Samsung TV was properly hooked up and showed me how to operate it. Even ensured area was cleaned up prior to leaving. Excellent process by the Qeek Squad, Thank you.

The agent was friendly and professional. He set the tv up and downloaded my streaming apps. Also explained my remote and positioned my three apps together so I wouldn’t have to scroll through all the apps to get to the one I wanted.

The two men that delivered my 65in. Samsung TV were very efficient and polite.I would use them again in a heart beat for my next buy from BEST BUY.

Garrett was fantastic. Curtis and knowledgeable. Fast and easy set up. Neat and clean, I didn't have anything to do but sit around and take it easy.

Our Geek Squad tech went overboard to professionally install our new t.v. And spent time making sure that we (both over 80) understood the basics on how to operate this OLED LG 55”. He was more than helpful and cleaned up after the installation.

Technicians were on time, very knowledgeable, took plenty of time to make certain I understood the many selections that were available and how to make the appropriate selections. They cleared the debris left from the packaging and even vacuumed before they left.

The 2 agents delivered my Tv, set it up, & cleaned up after. The most important thing, however, was the attention to detail in setting up what I needed & explaining to me. They were both so nice & I felt very comfortable with them. They represent Best Buy well.

We bought this for the convenience factor. A sub-contractor showed up when he said he would. Set it up, took the cardboard and packaging, as well as our old equipment away, gave a a great tutorial on our new equipment and was very professional. That’s much easier than me stuffing a new TV into the car, getting rid of the old stuff, and packaging. No brainer!

The agents reprogrammed and set up my tv super fast and efficiently.

Everything was done quickly and efficiently. You really cannot ask for more.

Good experience. had a knowledgable & professional tech come to set=up/connect & dispose of old unit He sure made it easy and worth the costs.

Geek Squad guys were great! Professional and knowledgeable and extremely helpful. They explained extra questions related to but nonessential to the TV set up which helped me understand how to manage my present TV usage and plan for additional viewing-related purchases in future (disc player/apps).