Customer Ratings & Reviews

Very pleasant experience. Agent showed up on time, was very knowledgeable, did his work efficiently, was friendly and courteous, asked if we had questions - all was good.

Gelica, from Geek Squad, was very efficient, explained as she set up and gave Very Good instruction. She made sure everything was working well and gave me support phone #!!!

Team was knowledgeable and professional l. Did the install fast yet safely and hooked everything up.

my tech was knowledable. when he left everything was connect and working great.

Great Guys who installed the TV. Very nice and respectfull

good value for the price The picture is very good , Easy to use

I so happy with the Geek Squad. The young lady that came, not only set up my TV. But she also installed my TV Stand and downloaded to apps for me. Anytime I need something done that I am not equipped to do. You can bet I will be calling the Geek Squad for an appointment.

The agent set up my TV and set my channels color sound volume. As I do not have cable he made sure my OTA Antenna was working properly. Also he was very courteous.

We actually signed up for Geek Squad, but were given a 3rd party company for the TV delivery & installation. They were on time, professional, fast & truly went out of their way to make sure all the connections worked & then took the time to explain everything to us! Highly recommend & the Best Buy Black Friday in July reduced price was a plus!

Installed new tv mounted and all wires hidden fast efficient and amazing job !!!

Delivery & setup went extremely well. Included was device startup & intructions to operate it. Answered all questions & left contact info with us to reach them if further help needed.

The Geek Squad installed this TV quickly and efficiently and helped me understand the components. The TV is great! My wife had to confront me about spending my whole day just watching. Thanks for making this great buy available!

The agents were so friendly and courteous. They were obviously very experienced. Set up of the TV was a breeze and I have had no problems since installation. Great job!!

The team was prompt within the delivery/installation window offered by Best Buy. They installed the TV, DVD player, hooked up cable and made sure everything was working. They also hauled away an old TV which added to the quality and value of the service. Will definitely use this service again in the future. A bit expensive but worth it on this occasion.

The Installer that came here was very nice, capable, knowledgeable, and efficient.

The gentleman from Geek Squad called and arrived on time, he helped us put the t.v. on the wall, even though it wasn't on the order, it was actually heavier and awkward for us to put it on the wall. Jerome set up the set with no problem very quickly and explained all the different options we could use. Highly recommended!

The installation process was really exceptional, from the pre-installation checklists to the regular updates on the delivery. The guys who did the installation were very courteous and knowledgeable.

The agents that came to the house to set up the tv were awesome. They stayed until we we satisfied with everything. Explained how to use the tv( add apps etc) they were very polite, helpful and professional. I would definitely recommend having your tv set up for you.

The tech who installed my new TV was friendly, knowledgeable, and able to answer all my questions. He connected my cable box and DVD player after we figured out the best way to arrange the furniture for it. We switched two cabinets so wires reached more easily. He was great!

Price included free delivery for the TV that would not fit in my compact car. They arrived on time and installed the tv and made sure it worked properly with my cable box and DVD player. They updated the TV software and changed settings for the best picture. Then they answered all my questions and showed me how to use the features of the remote control. Very pleased with everything.