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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1294 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,294 reviews
  • Rated 5 out of 5 stars

    Salesman was friendly and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by knowledgeable people. Got more information on new laptops incase i decide to replace my old one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop we requested serviced was checked out with the requested program removed and returned in a reasonable manner. We were pleased with the service received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer glitch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was quick and knowledgeable. They kept us informed along the way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VIRUS CHECK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician confirmed that I did not have a virus on my computer. This was very helpful to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and help! I can’t believe after all this time it worked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth a regular visit for PC tuneup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if you apparently have nothing wrong with your computer, I can recommend this service by the Geek Squad as they found malware which had slipped by my anti-virus software. The issue that brought me here was in fact the noise from the laptop's cooling pad rather than the laptop itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad remove a virus from my home PC when it acquired the blue death screen. Geek Squad always does an excellent job on anything I have ever needed them for. I like them to remotely take over my computer and repair or adjust items on my PC. They are the best and always been a pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Update my computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job, very friendly easy experience. Good service for those of us that are not computer savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are so sorted and patient. They know the products bought and anticipate needs. Great advice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parker of the Geek Squad was a huge help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parker was a great help. He answered all my questions and patiently outlined my options so I could make an informed decision. My laptop is working so much better now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A for effort!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although my laptop could not be repaired, the geek squad (home team and in store) were great. They were fast, thorough, and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua was great as a customer service associate, friendly, knowledgeable & helpful, its nice a to have an associate like him.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue Screen rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful - they accomplished as promised after my blue screen nightmare: they saved my files and returned a functional PC, although they lost my apps (as they had warned me). I was surprised how verbal team members were, they guided me to reasonable expectations and delivered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought a Ryzen Desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best: Geek Squad repaired my desk top and they do a great and thorough job every time. I highly recommend them if you are taking care of your computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great they helped me out a lot from the time I walked into the store till I left left. I was satisfied very, very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are very helpful in helping me understanding the issue I was having with my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians were proffesional and courteous. They answered all my questions and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop runs great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, My laptop was Diagnosed, They repaired it all in a one day service. I picked it up the next day. My laptop runs great. :) Happy customer, Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleanup after invasion of PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent gave my PC a thorough deep clean. He answered my questions, and was overall very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very helpful and did try to fix my issues, sadly they couldnt because the my system itself couldnt do anything for them to be able to fix it.

    I would recommend this to a friend
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