Customer Ratings & Reviews

Great they helped me out a lot from the time I walked into the store till I left left. I was satisfied very, very satisfied.

Geek Squad fixed my laptop and helped me change passwords after I was hacked . He was able to walk me through the steps i needed to take.

Great service and help! I can’t believe after all this time it worked!

Very pleased with our service. Our son who has autism hard drive crashed. Luckily I had backed it up and the geek squad installed a new hard drive that I was able to restore his files. He was only without his computer for 3 days.

The repair was done quickly and the laptop runs great. my only complaint was I wasn't notified when the laptop was being shipped back

Had to bring my new laptop into store due to not everything being transferred from my old laptop. John was excellent in resolving my problem and did not rush to get me out. Spent as much time as needed to get the problem resolved.

The agent gave my PC a thorough deep clean. He answered my questions, and was overall very knowledgeable.

Geek Squad has been good fixing our internal PC problems my girlfriend and I have come across, they usually do a deep clean of the inside as well when we ask which is nice to have.

The Technicians were proffesional and courteous. They answered all my questions and did a great job.

Had a virus that allowed remote access to my computer. Techs cleaned it up and deleted programs I did not want.

The Geek Squad are very helpful in helping me understanding the issue I was having with my laptop

I was rattled having just been scammed. Best Buy's Geek Squad took my computer and handed back a clean and safe computer. They are professional and very easy to work with. Thanks everyone.

They did what was needed but good thing I looked because they didn't remove the offending app. Considering it was a 'need this fixed right now', they did a great job.

The Geek Squad techs did a great job of diagnosing what was wrong with my current PC. I’m about to use there assistance in my current build.

Previously thought I would have to dispose of my HP laptop, but with the purchase of this item, I have had no other problems. The laptop is working just fine.

took longer than i thought it would worked for almost 2 weeks then system just froze and quit. took it back and they said one of my programs probably had a corrupt file and had to do a clean redo.

The Geek Squad clean up the virus and unused software on a laptop of mine. This was my back/older laptop.

The Geek Squad members were so helpful. They did not talk down to me, a totally lost in the tech world. That was greatly appreciated.

They did an excellent job. Was thankful for the helpful service and the manager who was more than sure they could fix my computer.

Completed cleaning up of my laptop and updating the hard drive