Customer Ratings & Reviews

The squad evaluated my computer, removed unneeded apps. and determined the cause of poor performance.

Everything was cleared and the computer was tuned up. Very happy with their service.

took longer than i thought it would worked for almost 2 weeks then system just froze and quit. took it back and they said one of my programs probably had a corrupt file and had to do a clean redo.

John and the team at Geek Squad Crystal Lake did an awesome job removing malware from my father-in-laws laptop. Saved us a bigger headache and a lot of money.

I went in to seek help from the geek squad without an appointment and they were reslly welcoming on the 2 devices i brought in.

Great service by JB he is very friendly and helped me to buy a iPhone and taught me some things about the phone, I always used a android.

The agents got my computer in fast and looked at and diagnosed by the next day and got the problem figured out and solution to fix product.

Agent was friendly and went through all the possibilities to determine what the issue was. Gave me his recommendation and solved all my problems.

The agents kept my laptop and ceaned malware & installed protection. It was serviced quickly and fully explained when i retrieved it.

Very kind, efficient service. I am glad to have discovered a Geek Squad that is local. Alex was more than helpful. Eilzabeth Nottrodt

Customer Service and information provided was outstanding. I did not have an appointment and was assisted anyway.

It took 4 tries, but overall good fix. I’ll need to return something else I bought that wasn’t needed.

The team performed my backup and virus diagnosis quickly and accurately. I did not lose any documents.

The young man was very knowledgeable and patient. He understood the assignment.

... ... ... found correct suitable ... ... printer H&P for lap top and connected & checked operations etc., Thanks " Geek Sqad "

As I walk up to the GS, they were very polite. They fixed my laptop and gave me great advice

The agent satisfied me with the process of cleaning and checking my computer after it was hacked.

Brought my Dell laptop in because I was having error messages. The Techs were very knowledgeable and fixed the issues.

HAD A BIG PROBLEM WITH MY COMPUTER, TOOK IT OVER AND VIOLA! TERRIFIC SERVICE

Excellent computer repaired completely. I was able to access ny google account.