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Customer reviews

Rating 4.5 out of 5 stars with 1295 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,295 reviews
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can depend on the Geek Squad!! I was there to set up my new computer and transfer documents from the old computer. They stated it would take about a week. However, they called within 3 days to say my computer was ready for pick. The transfer was successful and complete. Thank you soooo much!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cloned data from old disc drive to new solid state desktop. Explained what I needed and didn’t need with a solid state CPU during the job. Deleted old printer, Windows, and unnecessary programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virus removal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that they had this membership for a type of plan where you can take it to any best buy and bring multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Computers Are Easy To Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents Took Time To Help Me Fix My ISUS Laptop Computer Whenever A Problem With Happen Plus They Asked If I Had Any Questions For Them So Any New Computer Want To Buy A Device This Brand Would Be A Perfect Gift To Start Off With For All Your Work Needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The best decision was made here and i am happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    additional drive space with 4T SD drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 4T SD drive and had it installed on my new gaming computer to run my operating system and because i download a lot of music that takes up a lot of drive space everything works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They got it back on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and knew exactly what my problems were.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They gave me bad news, but helped me fix it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer disk died, and I lost most of my data. My fault. The GS guy was patient, clear, sympathetic, and offered effective, affordable solutions. I'm an old guy who won't tolerate bad service, impatience or condescension. None of that. Very happy, back up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KEEP UP THE GOOD WORK GUYS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WENT BROOK CITY BASE TO CUSTOMER SERVICE DEPT. JUST EXCELLENT SERVICE, 5 STARS TO : YOUNG MEN NAME RYAN AND DOMINGO GOOD PEOPLE...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did what i asked. Installed antivirus proctection. Cleaned my device removed viruses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast and easy to get in and out! Thank you! H

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQAD saved the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything appears to have been recovered. A few weeks later, the PC seems to be operating fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Possible compulsion hack sweep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was the possible of my system being hacked, but the techs were able to sweep my system to make sure it was safer to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent service at a reasonable cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did an excellent job on my computer and the job was finished in minimal time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad team are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad associates were professional and listened to my concerns regarding my laptop services. As a retiree, I was very thankful they were there to assist me with my old and newly purchase laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A class act

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional. They removed tracking software and reinstalled Windows 10, Their service was fast, and left me with a feeling of confidence in their actions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a virus scan and removal (found two) and general tune-up. Also scaned the attached thumbdrive. I am very pleased with the service, both the speed and the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been excellent on several occasions when I needed assistance and or technicians. VERY satisfied with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad virus and spyware removal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had brought my HP computer in for repair. I made an appointment. Sar down with a Geek squad team member who performed a diagnostic. Left my computer for repair and was informed of each step via email until my computer was ready for pick up. Very smooth process. Happy with the service and my computer is like new!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always use geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They checked my computer and couldn't duplicate the problem. Told me everything they had done. Got it home and was able to find the problem with what they had told me. A bad keyboard.

    I would recommend this to a friend