About this item
We’ll do the heavy lifting and save you time and hassle. Enjoy the convenience of our installers professionally setting up and mounting your TV to the wall and configuring your video components. We’ll make recommendations on placement for the best viewing experience and conceal properly rated cabling within the wall in a single stud bay. We'll also add your TV and connected devices to an existing wireless network, perform any needed software or firmware updates, and configure up to two smart streaming services, like Netflix or Disney+. In addition, we’ll program the remotes that come with your equipment and configure an existing voice-control device for basic TV control commands. Once the setup is finished, we’ll take the time to demo your new technology and make sure you know how to use it. Finally, we’ll ensure that all wires and cables are neatly dressed, and that the workspace is clean when we finish. Best Buy’s TV services are backed by a 90-day limited workmanship warranty.
Initial evaluation and consultation
When we arrive at your home, we'll evaluate the service area and discuss the scope of work to ensure that services purchased meet your needs and expectations. If they don't, we'll recommend solutions.
Delivery, unboxing and assembly
We’ll deliver to a room serviced by an elevator or up to the third floor. Then, we’ll unbox your new TV and attach it to the wall mount bracket for TV mounting service or to the base/pedestal. For some TVs, the delivery and installation may be scheduled separately.
Mounting your TV and concealing cables
We’ll help choose the best placement for your TV and mount it to a standard frame wall with a drywall surface. We’ll also conceal the properly rated video cables in the wall within a single stud bay and connect the power cable to an existing outlet.
Moving an electrical outlet isn’t included and power cables can’t be concealed within the wall.
Connecting your video devices
We'll connect one new or existing TV to your video components in a single room.
Connecting to your home network
After the TV and video devices are connected, we'll add them to your existing wireless network and perform the necessary software or firmware updates.
Configuring your subscriptions and accounts
Once connected to the network, we'll configure up to two smart streaming services as needed (Netflix, Disney+, Amazon Prime, etc.) and assist in setting up your associated user accounts.
Programming remote controls
Our installers will program manufacturer or service provider remote controls (DirectTV, Xfinity, etc.) and, if applicable, configure an existing voice control device for basic TV control commands.
Neatly dress visible cables
We'll make sure that all wires and cables are neatly dressed and that wire ties are used when necessary.
System demo and education
Once the services are completed, we’ll perform a system demo to show you the features and benefits of your new technology. We’ll answer any questions you may have and discuss additional solutions that will improve your TV experience.
Cleaning up and removing packaging
After the installation, we'll clean up the work area and remove any packaging your products came in. We'll haul away and recycle your old TV if it was included in the order or is available to order during the appointment.
Learn more about legal disclaimers .
Legal Disclaimers
- *This mounting service does not include concealing cables outside of a single stud bay, mounting a TV to any surface other than drywall, or mounting above a fireplace.
- *It also does not include connection of audio components, network setup, smart home device setup, or any other type of custom wiring or electrical work.
- *Additional charges may apply for delivery or services in extended areas, and the charges are based on location. Service returns cannot be accepted after installation services are completed.
General
Product NameTV/Display Setup & Mounting, 55” or SmallerBrandGeek Squad®
Other
Required for ServiceCustomer supplied TV mount, video components and any cables required for setup. An existing, functional network if network services are desired.Workmanship WarrantyWe stand behind our services and repairs with a 90-day workmanship warranty.Estimated Time to Complete Service64 minutesUPC400030080094
Search
Q: QuestionWill you hide the cord in the wall?(8 answers)
A: AnswerI had Geek Squad come and install and mount my new TV and Soundbar in the beginning of September. They do give you the option to run the cords through the wall or to leave them hang (and later buy a casing cover to attach to your wall to hide the cords). If you do choose to run the cords through the wall (I did) they will make 2 holes. The first hole is up high behind the TV where the cords go into the wall and the second is down low behind your entertainment center where the cords need to come out to connect to your devices (satellite box, DVD/Blu Ray player, game system etc...). But they CANNOT run the power cords through the wall, only the HDMI/optical/coaxial etc. cords. They will tell you that if you want the power cords (I had 2, one for my TV and one for my Soundbar) ran through the wall too that you have to call a certified electrician to do that because of safety issues. So no matter what all cords cannot be ran through the wall by Best Buy Geek Squad. Hope this helps :)Answered by EMRJEJ78112
Q: QuestionWill you guys mount a new TV not purchased from Best Buy?(2 answers)
A: AnswerThe Geek Squad is available to mount your TV no matter where it was purchasedAnswered by GeekSquadSupport
Q: QuestionDoes Best Buy have a service to help move a previously installed television? Thank you!(6 answers)
A: AnswerI just made a move this month. Geek Squad came out on mounted my TV took it to my new place remounted it reset it everything was set up perfect I highly recommend using the Geek Squad.Answered by Laurie
- A: AnswerHi there! We can absolutely take down the old TV mount before installing the new set. That should be no problem at all. If you're getting this order set up at the store, I'd recommend just telling them that so we can notate it. I hope this helps! Please let us know if you have any other questions.
Answered by GeekSquadSupport
Q: QuestionDo they also hide the wires inside the wall for the tv?(3 answers)
A: AnswerNo. Save your money. Wires be dangling and it looks very unprofessional. I had to hire someone that I was intending on using in the first placeAnswered by FabulousJayRock
- A: AnswerYes, the geek squad delivered the new tv, installed the wall mount, mounted and programmed the new tv, then removed the old tv and all the packing materials. Excellent job. Clean and courteous.
Answered by Jtb1
Q: QuestionI want the whole set up done. Which mount will be ok with a 75 inch tv and a corner mount?(1 answer)
A: AnswerWe have a large selection of mounts for TVs in your size (http://bby.me/tbrhl). If you are thinking that you would like to be able to pull the TV away from the wall to angle it or move it around, a full motion mount may meet your needs.Answered by GeekSquadSupport
- A: AnswerNo. Additional work required to mount tv to metal studs as opposed to modern wooden studs.
Answered by Maturm1
Review Summary
Rating 4.6 out of 5 stars with 34976 reviews
4.6Rating by feature
- 4.6Value
Rating 4.6 out of 5 stars
- 4.7Quality
Rating 4.7 out of 5 stars
- 4.6Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the professionalism and efficiency of the agents, as well as the quality of the installation. They appreciate that the team showed up on time and did a great job. However, there are concerns about the price being a bit steep, instances of no-shows, rescheduling, damages, and poor communication.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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