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Do Not Use: Gaming Console Setup with VR

SKU: 3674533
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  • General
    • Brand: Geek Squad®
    • Product Name: Do Not Use: Gaming Console Setup with VR
  • Other
    • UPC: 400036745331

Sit back and let a professional installer set up your gaming console, including online accounts, parental controls, and necessary updates.

  • Before we begin: When we arrive at your home, we'll discuss the scope of work to ensure that services purchased meet your needs and expectations. If they don't, we'll recommend solutions.
  • Setting up your console: We'll set up one gaming console and connect it to your existing wireless network. We’ll also perform any required software or firmware updates.
  • Connecting peripherals: We’ll connect your console to compatible audio and video components, or to other peripherals that you provide.
  • Organize your accounts: We'll configure up to 3 user accounts, including parental controls and content restriction settings. We’ll also setup and configure 1 online console account.
  • Final steps: We’ll verify that your console is operating properly and make sure all your cables are in order. We'll also answer any questions you may have and provide solutions as needed.

Q: My son got PlayStation Pro -first it lagged terribly and now drops wi fi connection. Had ISP here, paid for higher speed, got new router, tried ethernet cable directly into router. Console works fine at his other parent's house. Is this right service?

A: Hi Martha. Thanks for your great question. So, if you're still having issues with the Playstation dropping connection and it's hardwired, we may have a defect inside. You're doing all the right things with checking with the ISP, upgrading the speed and hardwiring. We'd like to hear more so we can give a definitive answer here. To get started, please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.

Q: Geek Squad membership up to date, will this assist me with an in home service ? I purchased a HTC VIVE cosmos virtual reality game for my grandson for Christmas. I an unable to get his gaming computer to connect to the headset. Thank you, Aleta

A: Thanks for your question, Aleta. We should be able to help get your VR system setup and connected. For help with scheduling, please call us at (800) GEEK-SQUAD or (800) 433-5778.

Q: Do y’all help me setup a livestream system

A: We may be able to do that, but we would want to know the specifics. For support with this or for assistance with scheduling an appointment, please call us at (800) GEEK-SQUAD or (800) 433-5778.

Q: Is this the option i choose if i just need help connecting an xbox to the internet? I am connected to the internet but the server connections always fail.

A: Hi matt – You’d probably want to get a Home Wi-Fi Setup & Support — 1 Year service instead. It’s the same price as the In-Home Console and Virtual Reality Setup service.

Q: This service is specific to PlayStation VR. Do you provide setup for the Oculus?

A: Yes, the Geek Squad is able to go out to your house and setup the Oculus as well.