Highlights
Key Specs
Internet Service Provider (ISP) CompatibilityCox Communications, Spectrum, XFINITY from Comcast, Most cable providersDOCSIS Certification3.1Channel Bonding32 x 8Number of LAN Ports2Number of USB 2.0 Ports0Number of USB 3.0 Ports0
General
Product NameSURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable ModemBrandARRISModel NumberSB8200ColorWhiteColor CategoryWhite
Compatibility
Voice Assistant Built-inNoSystem RequirementsCable Internet Service
Network
Input/Output TechnologyMIMO (Multiple-Input Multiple Output)
Certifications & Listings
DOCSIS CompliantYes
Features
Auto ConnectYes
Speed
Wired Speed2000 megabits per secondGigabit Ethernet SpeedYes
Dimension
Product Height5.13 inchesProduct Length5.25 inchesProduct Width1.8 inchesProduct Weight2.5 pounds
Warranty
Manufacturer's Warranty - Parts2 yearsManufacturer's Warranty - Labor2 years
Other
Modem TypeHigh speedUPC612572211373
The ARRIS SURFboard SB8200 DOCSIS 3.1 Cable Modem is capable of delivering true Gigabit speeds. It's approved for use with Cox, Spectrum, Xfinity and others supporting cable internet speed plans up to 1 Gbps. Upgrading your home network starts with your modem.
Gigabit Ethernet connectivity
With two 1-Gigabit Ethernet ports, the SB8200 enables gig-speed networking. It's approved for cable internet speed plans up to 1 Gbps.
DOCSIS 3.1 technology
Features 32 x 8 channel bonding in DOCSIS 3.0 mode, or 2x2 OFDM in DOCSIS 3.1 mode, which is 10x faster than DOCSIS 3.0, provides enhanced security features, reduces lag while gaming and supports Gigabit speeds.
Works with any Wi-Fi Router
Using one of the Ethernet ports, connect to any Wi-Fi Router to share the high-speed internet connection around your home.
Save on monthly rental fees
Stop paying rental fees to your service provider. When you purchase this modem, you can save up to $168 per year in rental fees.
Compatible with major U.S. Cable Internet Providers
Approved for use with Cox, Spectrum, Xfinity and many others.
Support When You Need It
ARRIS has a long history - over 70 years - in the home networking category. With over 260 million networking devices sold worldwide, we have dedicated customer support and a 2-year warranty to ensure your investment is protected.
What's Included
SB8200 Cable Modem
Power Supply
Ethernet Cable
Software License & Regulatory Card
Support Information Card
Quick Start Guide
Manuals & Guides
Quick Start Guide (PDF)
User Manual (PDF)
Warranty Manual (PDF)
Search
- A: AnswerPlease help! I just bought this modem and now my old Nighthawk 7600 won’t work. I called Comcast and they are no help. I originally set up the modem connected to a PC. Now when I plug in my router it won’t connect to the internet.
Answered by Jamms
- A: AnswerI too have Cox and it works just fine, but you will neee to call them to register the modem.
Answered by AZKevin
Q: QuestionDoes this modem use the Puma 6 chip set.(4 answers)
A: AnswerNo, it uses the Broadcom BCM3390 chipset.Answered by Palmashooter
- A: AnswerSpectrum customers (only): Activation of new SB8200 devices is temporarily not supported on the Spectrum network. You can instead opt for SB6190 or SB6183 that would provide support for speed tiers of upto 400 Mbps with Spectrum’s service
Answered by ARRIS SURFboard Team
Q: QuestionDoes this modem support Xfinity voice?(6 answers)
A: AnswerNo, it does not. Very few modems offer Voice support, and the few I've seen that do tend to be very expensive. If you have to have VOIP as part of your package, you may be stuck with renting equipment from the ISP, which is always an expensive proposition over time. I get VOIP service from NetTalk, which provides a small accessory that you just plug into an Ethernet port on the router or a switch. That way I'm free to select the modem of my choice.Answered by SmartBob
Q: QuestionDoes this Modem work with Blue Ridge Internet Services ?(6 answers)
A: AnswerYes, this modem works with Blue Ridge Internet Services.Answered by CommunityAnswer
- A: AnswerComcast disables the second port with there file they send to this. You would have to pay extra for basically "another modem" fee to comcast for the second port, it will get assigned a different external ip address. You could buy a switch and hook it to the main port, then hook your two separate routers into the switch. That should do what your looking for, but you will still only have one external ip.
Answered by adam
- A: AnswerI ordered the modem for in store pick up and used the coupon when the associate in the store placed the order for me. Go to the geek squad desk in the middle of the store and they will take care of it for you.
Answered by mattwookie
ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White
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Reviews
Rating 4.6 out of 5 stars with 4850 reviews
4.6Rating by feature
- 4.7Connection Quality
Rating 4.7 out of 5 stars
- 4.7Performance
Rating 4.7 out of 5 stars
- 4.7Setup
Rating 4.7 out of 5 stars
1 expert review
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Rated 5 out of 5 stars
AMAZING MODEM WORKS WITH OPTIMUM 1 GBPS
This works for Optimum/Altice! The list is so outdated on optimum website but wanted to let everyone know this does work with optimum. This Modem is amazing! I get my 1 GBPS speeds with no issues! It is also so easy to setup with optimum. All you need to do is go to https://install.optimum.com/ put your account information in. Make sure to do this from your cell phone. Unplug the old modem and plug in the new modem. Say yes to the questions asking if you are replacing modem, Enter the MAC address for the new modem. Hit next. It will detect the modem and ask you to make sure you are replacing the old modem that is in place by checking the Mac address. Click next and it will send a reset command to the new modem. If the lights reset on your new modem you are all set. It may take 15 to 45 minutes before you get internet although my situation was instantly connected to the internet. I get 100% of the speeds I pay for. Hope this helps someone researching for a modem for Optimum. This also has DOCSIS3.1 for future upgrades and is also backwards compatible to DOCSIS3.0
Posted by Anonymous
Rated 5 out of 5 stars
Yes, this modem DOES work with spectrum.
Only a few days in but very happy, considering a long period of spotty performance with my broadband. To be fair, the modem I had before was great, but considering the amount of isp owned hardware that had to be replaced to fix the signal transmission, I figured it had been through enough (months of severe interference etc.) and got a new one. I only reset my router (RAX 45 Nighthawk) and speed is back to an excellent 590+ & 24+ Mbps. Three solid days so far of interrupted high speed strength. This modem works so don’t let disgruntled call center reps convince you otherwise! I had to try very hard this time.
Posted by Dmoneylovesyou
Rated 5 out of 5 stars
Reliable little unit.
The Aris modem was easy to install and setup. I like that the housing has plenty of ventilation holes for the heat to escape. The form factor is small and the feet have a good grip to them so it stays upright. The status lights are easily readable and the modem has proved reliable so far. I am happy with my purchase.
Posted by AaronM
