Questions & Answers

Q: QuestionCan this Scanner scan slides?

Asked 2 years ago by Dadd.

• A:Answer No, I do not see any way to do that on my FF-680W.

  Answered 2 years ago by ScottVerified Purchase

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Q: QuestionIf I scan 100 photos to “Summer 2001” then scan some to “Summer 1999” can I go back and scan more photos to the first folder without overwriting the numbering? If I scan 3 more photos to “Summer 2001” will they be numbered 101, 102 etc?

Asked 2 years ago by Anonymous.

• A:Answer Yes, definately. This is one feature I really like about the scanner because it's easy to go to any folder you've used for scanning, and continue adding photos to the previous file names that you have used in that folder.

  Answered 1 year ago by Anonymous

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Q: QuestionI am scanning both sides of family photos When the file opens after scanning I see both sides but when I save to my file the back side does not save Help I have lost a lot of notes on old photos and will have to rescan ?

Asked 2 years ago by snowmonkey29.

Q: QuestionAn you use a thumb drive or must you connect to a computer?

Asked 2 years ago by John.

• A:Answer I also bought a laptop last minute along with this to get pics for a funeral scanned in, due to being on a time crunch, so no experience trying to do it directly to a flash drive. I figure that I had to have a way to transfer them to shoot them over in an email.

  Answered 2 years ago by Sweettooth30Verified Purchase

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Q: QuestionAnyone know what sometimes causes single-step-scanning of the back of a document to have a discoloration or intensified color? E.g. the document is beige/orange on both sides. The front comes out accurate, the back is bright red. Glass is clean.

Asked 2 years ago by martinlastbandit.

Q: QuestionConcerning the Epson Fast Foto FF-680W, can I type in captions for each photo?

Asked 2 years ago by PumPum.

• A:Answer You can choose a file prefix or naming pattern for your photos and they will be numbered, e.g. "FFPic_nnnn.jpg" or "1987_June_USA_RoadTrip_nnnn.jpg" (Year/Month or Season/Subject). The latter would use "6/1/1987" as the "Date Taken" which you can also later edit. You'd have to use your operating system or third-party-app to assign Metadata tags or comments (e.g. File Explorer in Windows).

  Answered 2 years ago by martinlastbandit

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Q: QuestionCan I use this scanner as a printer?

Asked 2 years ago by marcie.

• A:Answer No, this is a scanner only. It does not have print hardware.

  Answered 2 years ago by martinlastbandit

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Q: QuestionHow do I add a stray photo to an already scanned file

Asked 2 years ago by Goofy.

• A:Answer If you use "Describe Your Photos" you should be able to start a new scanning session and select the same [Year/Month or Season]/Subject parameters and it would give the photo the next number in that batch and folder.

  Answered 2 years ago by martinlastbandit

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Q: QuestionHow do i remove photos from scanner window on computer without removing them from Drive where they are saved after scanning? Do the scanned photos remain in scanner display on my computer forever. Concerned about memory on my drive

Asked 3 years ago by Karen.

Q: QuestionI like the "Describe Your Photos" feature but would like to periodically erase all the subjects I previously used so the dropdown selections list are fewer. Is there a way to do that? I haven't found that option yet but seems like it should be easy.”

Asked 3 years ago by Puppy1234.

• A:Answer I was looking for something similar. I wanted to reset folder photo counts. I found a reference to a config file on this board here by poster MarkT. Look in: "C:\Users\USERNAME\AppData\Roaming\EPSON\FastFoto\" for the file "config.json". The subjects you entered are listed under "photo_prefix_custom_subjects" and "saved_file_prefix_names". I assume you can (carefully) remove those you don't want. I have not tried this myself other than overtype key values. Do not have the FastFoto app started while editing and saving back. Definitely back up the config file first.

  Answered 2 years ago by martinlastbandit

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Q: Questionremove list from subject drop down panel ff-680w

Asked 3 years ago by Gus.

Q: QuestionI continually get error messages when I try to upload to google drive. When speaking with Epson customer service, they immediatley blame it on Google and that I need to call them. This is not the answer I was hoping, considering I spent $600 with Epson.

Asked 3 years ago by Chris.

• A:Answer That's because you have a problem with Google drive, not with Epson. The scanner will do its job which is scan. Uploading the photos to whatever cloud service you choose is up to you. Epson has no way to help you with other company's problems.

  Answered 2 years ago by BestBuyerVerified Purchase

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Q: QuestionCan I scan to a flash drive connected to my computer...then copy the flash drive to another flash drive in order to share the family Photo album with multiple recipients?

Asked 3 years ago by Gapet.

• A:Answer You can but your flash drive is going to significantly slower than just scanning directly to a hard drive and then copying to flash drives. This scanner, depending on picture, could scan up to four copies of the photo to the same drive. It will scan an original picture, a cleaned up enhanced copy of the picture, a picture of the back if there is writing on it, and then a cleaned up, enhanced copy of the back. Scanning to your hard drive also follows the rules of backup. Keep the original on your computer, keep a copy on a thumb drive or USB drive, and then have it back up to the cloud like Google drive or Amazon Photos.

  Answered 3 years ago by ArizonaGeekVerified Purchase

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Q: QuestionWill it scan receipts and business cards?

Asked 3 years ago by DelcoDon.

• A:Answer You can scan receipts, cardstock cards and plastic gift cards easily. You can do several receipts at a time, but only maybe one card at a time. You have to play with it and see how many it can take. I have had a few jams when the paper/cardstock was too thick. All in all, it is a very good scanner. You can set it to scan both sides or just one side of the document. It will autocorrect the side that is the front of the document. It is great for photographs. Attached are a scan of a Walmart receipt and a plastic gift card.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionIs this compatible with Mac OS Ventura 13.0.1?

Asked 3 years ago by Vince.

• A:Answer Yes, it is.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionWill it scan a hard backed photo

Asked 3 years ago by Min.

• A:Answer While this scanner does a fantastic job of scanning. It will NOT scan a picture with a hard board back.

  Answered 3 years ago by MEBCVerified Purchase

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Q: QuestionI am scanning photos by years. When I set the photos in to be scanned and it pulls photos from the back, which should be in the back, January or Dec.? So that in my file January is first.

Asked 3 years ago by avidann.

• A:Answer JANUARY

  Answered 3 years ago by Anonymous

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Q: QuestionHello, We would like to press the SCAN button on the scanner and have the scanner save a PDF automatically onto the network folder or folder where the computer's application is running. Is this possible? Every time I press SCAN it errors out. Thanks

Asked 3 years ago by Kevin.

Q: QuestionUsing MacBook OSBIGSUR I'm unable to Select all of the photos by Clicking on the first photo>Shift>clicking on last photo. Instead I have to hold Shift and click on Every Single Picture (over a hundred in each batch) before I can upload them to Dropbox.

Asked 3 years ago by Cici.