A:Answer Our Opal 2.0 started leaking after a couple of years of regular daily use. I ran the cleaning cycle, but not nearly as often as recommended. Water was pooling under the ice maker. After moving it to clean up, we noticed what looked like calcification, or mineral deposits, along the bottom edges and on the countertop.
I disassembled the entire unit, cleaned everything down to the auger that delivers ice and put it back together. I used CLR with a toothbrush, Scotchbrite pad and a lot of elbow grease. This process took about 4 hours total.
Now I’m waiting to restart the ice maker since it was laying on its side for disassembly. It has to sit upright for about 4 more hours for the oil to drain from the compressor lines.
I’ll run the unit through a few cleaning cycles with dilutions of white vinegar and then bleach after all this is finished.
Hopefully, this will resolve the water leaking issues and provide another couple of years of service before going through another complete tear down for inspection.
That being said, it’s indispensable when working but not many customers are going to want to go to these extents to keep their ice maker running. They’d probably throw it away (in an environmentally friendly way, of course) and buy another one, which is exactly what I’ll do if this didn’t resolve the leak!
Bottom line, DO NOT neglect weekly cleaning of this unit or you will experience problems down the road.
