Questions & Answers

17 Questions & 67 Answers
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  • Question
    Can I set an amazon echo and a google Home up with the same hub?   (5 Answers)

    By Pat November 29, 2016.

    Answers
    • Best 
      Answer

      Yes you can have both connected to same hub.

      By Paindu3 December 6, 2016.

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  • Question
    Is this the bridge version that works with Siri commands?   (10 Answers)

    I read in the overview that voice commands were a possibility but additional Hue products (sold separately) were required. Does anyone know the details?

    By theonlymu March 5, 2016.

    Closed to new Answers

    Answers
    • Best 
      Answer

      Yes, this bridge allows you to either request a scene or change individual lights by name.

      By Jt82E April 23, 2016.

    • Question
      Can I use one bridge for the light bulbs and light strip?   (10 Answers)

      Can I use the phillips wireless bridge with a philips hue light strip and the philips hue white and color ambience starter kit or will i need two seperate ones?

      By John February 9, 2016.

      Closed to new Answers

      Answers
      • Best 
        Answer

        The bridge (at least in my experience with the Hue Bridge 2nd Genration) it will control multiple devices without issue. I own the Phillips Hue Bridge (2nd generation), 2 sets of Lightstrip plus, and 3 Phillips Hue White E26 bulbs. They all connect to the bridge without issue. As I've shared in a review, if for whatever reason the bridge cannot auto detect your devices, it is wise to be proactive and write down / save the serial number off of the bulbs, and OR save the serial number from the lightstrip itself (I believe this is located on the inside of the light strip plus box). This allows you to manually detect the devices (if needed) via your smartphone app.

        By Gadgeteer September 23, 2016.

      • Question
        What about android users? How does it work?   (5 Answers)

        By J7470ek May 24, 2016.

        Answers
        • Best 
          Answer

          This is incorrect. There is an android app for hue.

          By Anonymous October 22, 2016.

        • Question
          What is the range for this hub? The rooms I would want to use them in are far apart from each other and wifi can be tricky in our house.   (4 Answers)

          By JT July 23, 2016.

          Answers
          • Best 
            Answer

            I have the HUB in my basement and the HUE lights in my bedroom which is 2 floors up from the basement I have no issue with range. Plus the more lights you add the better the signal gets as the lights act as repeaters for each other.

            By TPHELPS August 26, 2016.

          • Question
            What are the differences between 1st and 2nd generation?   (4 Answers)

            By J7470ek May 24, 2016.

            Answers
            • Best 
              Answer

              Gen 2 you can use bridge with Apple's Homekit which allows you to control your Phillips Hue lights with Siri voice commands. For instance you could say "Siri turn on my living room lights".

              By Fatboyj3 May 30, 2016.

            • Question
              Does this work with Amazon Alexa (Voice commands etc..)   (2 Answers)

              By don955 August 4, 2017.

              Answers
              • Answer

                Yes it does!

                By JCB1 August 16, 2017.

                • Verified Purchaser
                • My Best Buy® Member
            • Question
              Does the whire hub work with color bulbs?   (2 Answers)

              By Anonymous April 13, 2017.

              Answers
              • Answer

                Yes. I have it working with a Hue Go lamp, and Alexa, can voice change the color :)

                By JayB June 12, 2017.

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            • Question
              Will the Hue Bridge 2nd Generation work with GE bulbs? Right now I have a Wink Hub and the Google Home. I can't get Google Home to work with my Wink.   (3 Answers)

              By cb196 January 19, 2017.

              Answers
              • Answer

                When Hue first came out, there was a work-around that let you add other bulbs that were zig-bee compatible, like the GE and the Cree. Philips removed this functionality not long after the Hue system became popular with a firmware update about a year ago. If you have an automation hub like Smartthings or Instanon, different bulbs will "work together" as a whole automation system. The Hue hub will only handle the Hue bulbs part of the automation scheme.

                By xjonx April 25, 2017.

              • Question
                Do I need this item to operate the Philips lightstrip? Or is there one on my iphone   (5 Answers)

                By Josh November 27, 2016.

                Answers
                • Answer

                  Yes, the hub is needed

                  By Moonbeam March 17, 2017.

                  • Verified Purchaser
                  • My Best Buy® Elite Plus Member

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