A:AnswerHi there,
Yes, the fridge needs to be moved so you can turn off the water supply located at the back. This fridge has wheels or casters, so you can move it forward and backward.
Have a great day.
-John
A:Answeri am sorry you are having issues. please refer to the owners manual at your convenience. under section 5.3 in chapter 5 there is a section that covers water filter reset. Thank you for choosing Samsung and have a great day.
A:AnswerI am sorry you are having problems with your samsung water filter. It should not be difficult to remove. Please refer to owners manual for directions. if you cannot remove, please call us so that we may send out a tech to fix the issue. its free of charge
A:Answersure. there's a valve seal that keeps the water from spitting out when you pull the filter. it should do it automatically. if not, pull the seal down before removing filter and it should block any water from leaking out while you switch filters
good luck
A:AnswerHi there,
If the fridge does not stay open, below is a link to leveling the refrigerator. Please watch the full video, follow the steps, and click the hyperlinks for further help.
How to level your Samsung refrigerator.
https://www.samsung.com/us/support/answer/ANS00062321/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146622678 to help our team pull up your information.
Have a great day.
^Aloe
A:AnswerHi there,
We appreciate you asking regarding the refrigerator's measurement.
We would love to speak to yo directly to further discuss your question regarding the refrigerator's height from the bottom to the middle door.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146491713, to help our team pull up your information.
Have a great day!
^Chrystel
A:AnswerMake sure that there are no food or containers blocking the air vents and that the refrigerator doors are closed tightly and check doors seals.
A:AnswerGreetings!
No, this Samsung refrigerator model is not equipped with door locks. The lock feature on this refrigerator model is for the control panel to prevent accidental setting changes.
Leo
