Questions & Answers

Q: QuestionWhat is the maximum floor level that this service covers for hauling away products?

• A:Answer We can haul away your products from up to the 3rd floor of a building, or any level with a working elevator.

Q: QuestionWhat happens to the products after they are hauled away?

• A:Answer After we haul away your old products, we will responsibly recycle them by shipping them to a trusted recycling partner. They will then determine if the products can be repaired, recycled, or repurposed.

Q: QuestionHow many large products can be hauled away with this service?

• A:Answer This service includes the removal of up to 2 large products, such as TVs or major appliances.

Q: QuestionDoes this service include disassembling furniture or appliances?

• A:Answer No, we cannot disassemble products during the haul-away service.

Q: QuestionAre you able to take a tv stand?

Asked 5 hours ago by Question.

Q: QuestionFor the $199.99 haul away service, will you move the TV from the basement of a private residential home to haul it away?

Asked 7 months ago by Pina.

• A:Answer They should but review their instruction when use the service

  Answered 3 months ago by TomNinjaVerified Purchase

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Q: QuestionThe package says up to two large appliances and a few smaller items. Does anyone know where the list is for the "specified smaller items?" They didn't want to take two DirecTv receivers and remote controls.

Asked 1 year ago by MichaelF.

• A:Answer Ask the rep or the scheduler person next time before operation to clarify

  Answered 3 months ago by TomNinjaVerified Purchase

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Q: QuestionWhat does it cost to haul away a 54 inch TV

Asked 1 year ago by Nazar.

• A:Answer should be the same ask the rep to be sure

  Answered 3 months ago by TomNinjaVerified Purchase

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Q: Questionlightening got one of my televisions. went to best buy for replacement 40". Can I take old flat screen, 37" to best buy for recycle?

Asked 1 year ago by Bill.

• A:Answer Ask the rep

  Answered 3 months ago by TomNinjaVerified Purchase

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Q: QuestionI am purchasing a refrigerator from BB and want my old one removed before delivery because of delivery date. Can this be done?

Asked 1 year ago by Fisher.

• A:Answer They can but work with the scheduler to make sure

  Answered 3 months ago by TomNinjaVerified Purchase

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Q: Questionhow much to stove a stove, dishwasher and deep freezer.

Asked 2 years ago by James.

• A:Answer Ask the rep

  Answered 3 months ago by TomNinjaVerified Purchase

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Q: QuestionDo you move upright pianos?

Asked 2 years ago by Fred.

• A:Answer they should but ask the rep

  Answered 3 months ago by TomNinjaVerified Purchase

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Q: QuestionDo you take away old tv

Asked 3 years ago by Anonymous.

• A:Answer They should but ask the rep

  Answered 3 months ago by TomNinjaVerified Purchase

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Q: QuestionHow do I schedule a time for pick -up?

Asked 3 years ago by rick.

• A:Answer By calling the scheduler desk or work with them at the store

  Answered 3 months ago by TomNinjaVerified Purchase

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Q: QuestionDo you haul away a built in refrigerator?

Asked 3 years ago by Sam.

• A:Answer Ask the Rep

  Answered 3 months ago by TomNinjaVerified Purchase

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Q: QuestionIf I buy a new refrigerator/freezer... will they haul away my old 42" side/by side KitchenAid...?

Asked 3 years ago by PeterJames.

• A:Answer They should but ask the rep

  Answered 3 months ago by TomNinjaVerified Purchase

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Q: QuestionDoes this service include removing a TV that is currently wall mounted?

Asked 3 years ago by candice324.

• A:Answer Ask the rep for the specific if they are willing to remove the wall mounted

  Answered 3 months ago by TomNinjaVerified Purchase

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Q: QuestionWith your "Standalone Haul-Away" Service, after you take away a Computer, do you wipe any remaining data from it?

Asked 3 years ago by RPPH.

• A:Answer Ask the rep. They have a Geek Squad so they should. If not use recycling service that offer that function. Better, if you have time to learn, learn it yourself and do it yourself before using recycling service. It should not be hard to learn from basic wipe unless you set up your system with complicate systems and complicate programs and apps

  Answered 3 months ago by TomNinjaVerified Purchase

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Q: QuestionDo you pick up a 42” ge monogram counter depth refrigerator?

Asked 3 years ago by Sydell.

• A:Answer Ask the rep

  Answered 3 months ago by TomNinjaVerified Purchase

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