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  • Question
    Access away from home?   (11 Answers)

    If this is connected to my home network would it be possible that I could access this away from home if I know the IP address or something else?

    By sturnz January 2, 2014.

    Closed to new Answers

    Answers
    • Best 
      Answer

      You can access this drive from virtually anywhere. In my case it is connected to my home network in Florida, and I have accessed it from California, New York, and other locations in Florida--both from a computer and from an iPad (there's a free app). You can also send links via email to others and they can download files you want to share with them.

      By Duke0fEarl March 3, 2014.

    • Question
      what are the plus and minus of My Cloud vs My Passport   (7 Answers)

      By Anonymous September 21, 2014.

      Answers
      • Best 
        Answer

        My Cloud is a Nas that you can hook up to any router to back-up, upload, download and even stream file wireless over the internet. This means that you can back up multiple device to this storage over wifi without need of cables or being physically connected to the device. My passport is a portable drive that needs to be connected to your computer or laptop in order to back up your data. It would not allow to remote access to your data and you will need to be physically hooked up to the device to transfer data.

        By Carlos111 December 5, 2014.

      • Question
        Will this work with Windows 10 PC?   (10 Answers)

        Will this work with Windows 10 PC?

        By Balan October 16, 2015.

        Closed to new Answers

        Answers
        • Best 
          Answer

          Yes, recommended to use Local accounts on the PCs.

          By RLB64 November 27, 2015.

        • Question
          Tranfer music to iPad?   (7 Answers)

          Will this work to transfer mp3 files to my iPad so I can play/see them in the music player?

          By Al February 4, 2014.

          Answers
          • Best 
            Answer

            To access the data stored on the WD My Cloud 3TB Personal Cloud Storage External Hard Drive with your iPad you have to download and install the WD My Cloud app from the App Store onto your iPad. This allows you to access mp3 files or any other file types stored on the WD My Cloud 3TB Personal Cloud Storage External Hard Drive via the WD My Cloud App and for the mp3 files to be played with the built-in media player of that same app. They can also be stored onto the iPad but that folder is ony accessible through the WD My Cloud App itself due to limitations on iPad.

            By WDSupport February 21, 2014.

            • Brand Representative
        • Question
          Will this My Cloud drive work with a second My Cloud drive on the same LAN   (6 Answers)

          By Rich136 November 22, 2015.

          Answers
          • Best 
            Answer

            Yes I have two

            By Bbbb December 11, 2015.

          • Question
            How can I load my BlueRays and DVDs into MyCloud   (4 Answers)

            I would like to use the A/V system but the only way I can think to do it is to copy unprotected disks up to my computer and transfer the files. I would also like the play the media as I transfer it. Presumably DLNA protected disks and streaming download can be protected in MyCloud, but how do they get there? A WiFi connected A/V DLNA device would seem to be the best way but no specs I have seen offer that capability explicitly. Another possibility might be to have the phone or tablet stream the Internet content directly to MyCloud but that does not handle my disk collection. Can anyone suggest how to address this collective connectivity?

            By A/V Depositer March 13, 2015.

            Answers
            • Best 
              Answer

              google handbrake and mkv decoder

              By txtamtom January 6, 2016.

            • Question
              Is it possible to sabe photos from the app into the camera roll in IPad / IPhone?   (8 Answers)

              By Rogerio March 17, 2014.

              Answers
              • Best 
                Answer

                Yes, with ease. If you have lots of photos it will take some time.

                By Capamrica April 15, 2014.

              • Question
                Can I backup MyCloud to an Off-site Hard drive or MyCloud?   (4 Answers)

                Planning for an NAS at the office but I want a redundant Backup at an offsite location. Not able to use a cloud storage/backup service like DropBox or CrashPlan at this time

                By ITAdvocate August 19, 2015.

                Answers
                • Best 
                  Answer

                  Yes all you have to do is plug in an external hard drive and set it up to do backups, if you want to look up instructions it is called WD snapshot.

                  By Bbbb December 11, 2015.

                • Question
                  Cloud sharing   (7 Answers)

                  Can it be configured for 3 or more people, so that each has their our allocation of space? Each person should be able to access it from a mapped drive letter on their computer. It should also be password protected.

                  By Craig February 6, 2015.

                  Answers
                  • Best 
                    Answer

                    Sure thing! Just create individual folders for each person. Next, send an email invite to each person. Once those emails added to your dashboard (using the included software with the device) you can then set permissions for each folder. Example; Person 1 can only save to Person 1's folder (and from their end, that's the only folder they see), Person 2 can only save to Person's 2 folder, and so forth. To network each path individually, just click on the folder icon in the taskbar (Windows Explorer). Under network you should see you MyCloud device. When you click on it, you will then see the "Public" folder (along with any other default folders from WD) AND you will now see you newly created folders for each person. Just right-click on the folder name you want to map, and click "Map Network Drive". Your computer will then automatically add that folder under the heading "Computer" in the menu on the left of Windows Explorer. Hope that helps!

                    By TechnoGuru August 7, 2015.

                  • Question
                    External Rip..   (5 Answers)

                    Can I directly hook up an external rip onto the WD device and rip all my movies to it or does it has to go from my external rip and to my computer for it to work ...?

                    By Larry February 26, 2014.

                    Answers
                    • Best 
                      Answer

                      You can hook up directly to the Cloud (hard wire) to quickly transfer large amounts of data

                      By mrmills November 15, 2014.

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