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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 237 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the MFC-L2820DW's excellent print quality, overall performance, and ease of use. Many appreciate its straightforward setup and versatile connectivity options, finding it easy to integrate into their home or office. The printer's compact size is also frequently praised. While some users noted the printer could be quieter, the positive feedback on its functionality significantly outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 237 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best printer ever!!! We've had many printers, this one is the best we've ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. No regrets buying it. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Brother printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a Brother printer and is working fantastic! I am verry pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer loaded with options and easy to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as scheduled and on time. My last one lasted for years, hope the quality of this one is the same!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Printer Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brother makes the best printer on the market. They last a long time, are efficient and the black and white laser printer is the best and never breaks. It is a “work-horse!”

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brother All in one Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its better than my old one. Easy to understand and connected to my wifi with ease also, connecting to other devices was easy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer. NO issues and have had over two years.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Love this machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine, it's pretty easy to install, connectivity works great! I know as a scanner it is great as well! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Easy to install. Works fantastic! I recommend it to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, I am very happy with it in fact I am going to need two more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buying it for second time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a brother printer. Used it for 10 years and bought it again. Reliable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s an excellent printer. Easy to use with remote printing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Very good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to excellent printer. Control features could be a little more user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Brother MFC-L280DW Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just like it should. It seems that most Brother laser printers are top shelf products!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Title? Wuthering Heights?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printing went well and was easy to set up. Scanning did not go as well. I spent hours, and finally resorted to sending scans to my phone then emailing them to the computer I wanted them on. Quality is fine for my purposes. Eventually I did get to where I can send scans from the printer directly to the machine I want, but I am not certain which fix actually worked.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCL2820DW. We appreciate your feedback. I’m sorry to hear that you are having unable to scan issues with the Brother MFCL2820DW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:

      Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32503280002/workspaceContext/workspace/processedPrint/Answer/185179

      If you still have difficulties please contact Brother Customer Service at:

      https://www.brother-usa.com/support/MFCL2820DW Brother

  • Rated 4 out of 5 stars

    Excellent overall, over-relies on networks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid printer with a lot of great features. However, its lack of USB-A (such as for USB Drives) compatability makes it difficult to use when not on a secure network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the digital display. It is easy to use. Still learning different things about the printer uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Great We Bought A Second One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so impressed with this model that this is the second one we have purchased for our small office.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    This solves all my problems from my old brother

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older brother and I loved new features and the app that I could print when I'm not even on my network set up was very easy adding a password for Wi-Fi is not the tedious process of the earlier models. Also, it's fast at printing

    I would recommend this to a friend
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