Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7356 reviews
(7,356 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents worked on the printer and explained to me how to deal with this problem in sthe future.
I would recommend this to a friendRated 5 out of 5 stars
Computer to printer issues resolved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad representative solved my ongoing problem with my printer and WiFi. Thank you very much.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service, as always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jason is amazing! He's been my go-to for all of my computer updates/refreshes for the last year or so. He's helpful, patient, responsive and kind.
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad made my PC run fastest ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent, William, had a really hard problem to solve. He ran several diagnostics and eventually found the problem. Our computer has now run faster than ever and we are tremendously pleased with results. All due to William's work.
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad fixed my printers.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents revised the internet and TV reception for the entire house. Now my printers work as they should with a strong signal!!!$
I would recommend this to a friendRated 4 out of 5 stars
Printer fix no good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad genius came to my home, and I was very comfortable with him there. He was polite, friendly, and all business. He was unable to reinstall my HP envy printer, which I have been able to do so I have been without a printer for a while I will have to have HP do it.
I would recommend this to a friendRated 5 out of 5 stars
Computer Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great help! I'm so glad I have this service. He was very patient with all my questions, and made me feel at ease with helping to fix or learn what I needed to.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad trouble shooting home ethernet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech that came to my house did an awesome job. Give him a raise.
I would recommend this to a friendRated 5 out of 5 stars
In house geek squad service is the only way to go!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Superb. The only way my problem was resolved was by in-house service. Five hours with the online agents were fruitless!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad cleaned up my main computer & desk top
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent reviewed AutoCADD & ActCad programs & installed Microsoft Word & Excel.
I would recommend this to a friendRated 5 out of 5 stars
Awesome service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As always the service is awesome. All the agents are patient, professional, and personable. Made a wise choice by becoming a Best Buy member.
I would recommend this to a friend- Pros mentioned:Efficiency
Rated 4 out of 5 stars
Geek Squad house call
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good to work with knew exactly what I needed and preformed well.
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad improved my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent solve the problem of my slow processing in my laptop. Instructed me on maintining a clean laptop. Improved de configuration of several files.
I would recommend this to a friendRated 5 out of 5 stars
Got my system projecting images off the lap top!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad set up my system perfectly and quickly. I’d been trying to iron out the bugs in getting the docking system for a year! Help came and all was fixed in just a few minutes!
I would recommend this to a friendRated 5 out of 5 stars
Worked on printer and computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Devon was very knowledgeable, patient, and explained what she was doing. She was personable and professional. She arrived on time and resolved our issues.
I would recommend this to a friendRated 5 out of 5 stars
Worth the purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Geek Squad repair contract and it has payed off already as I had a problem and they came out to the house and fixed it.
I would recommend this to a friendRated 5 out of 5 stars
Updater and Computer work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.David was very helpful in the store for my device. Fernando was excellent working on my computer.
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was great. Went through whole computer to see if there was any problem. Removed unwanted or unnecessary items, answered all our questions with understandable answers and left us feeling sure that we were in good hands.
I would recommend this to a friendRated 5 out of 5 stars
None
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service is great. Morgan is always courteous and explains things well
I would recommend this to a friendRated 5 out of 5 stars
?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad rep did an expert, wonderfully patient and thorough job setting up my new computer and printer and migrating data from the old computer to the new one. Punctual, professional, polite,
I would recommend this to a friend
