Customer Ratings & Reviews

Chris was on time - called beforehand - and very deftly and expertly brought my TV connection to a functioning state! All within a very few minutes ! Thank you very much !!!!

The agent was able to put my CPU and extra drive efficiently and was very professional. He was very friendly and explained and answered well my questions.

I already sent a review- the guys that came to my home stated that the information previously provided my the geeks in the store were incorrect

Helped with connecting my printer. Austin was great, patient and kind.

The agent was here twice. My PC is running a little better, but still freezes, can't pull up internet sites sometimes. Printing is better. Still need to restart the PC several times a day. I'm told to bring it into the store. This has been going on for a year. I have had Geek Squad on line do their thing several times, and in the store also. Not happy, and now the warranty has run out.

Excellent job well done. If it wasn’t for geek squad I would’ve had to purchase a new tv. And I don’t have that kind of money

Lyla and her partner were great! Took care of everything we needed for this visit. They were so pleasant to talk with. They seem to really enjoy their job.

Made it easy for me . We discussed my options and everything needed to get me started with my 75” Sony tv and SONOS sound system. We also discussed setting up the DVD player, Harmony remote hub and cable box in another room to declutter area under tv. Great job Geek Squad

Montgomery fixed my home network and connected two older printers that needed new drivers. Despite several problems getting everything working, he kept at it until everything was working correctly. No way I could have got this done without him.

The technicians were easy to understand and helped me connect everything, They even assisted me with my iPhone!!

I had a lot of little things to fix, I’m not computer literate so this really help me get all my electronic toys and gadgets up an running again. And he fixed my computer errors also Thank you thank you

The agent set up a new Netflix streaming account for me and helped with several other questions. The agent was polite, prompt, knowledgeable and a good explainer.

The agent made sure my pc was connected properly. Friendly and helpful.

hi - as I said in earlier contacts, things have ben going on well - until a couple of days ago when I tried to link into the pdf reader. it says that it hasn't been installed & files continue to come in as spam. also - the 'Microsoft acct' wants a password reset. does someone have to come back? or can these be repaired online? thanks, Gail B

We recently had the Geek Squad come out and help us set up our security cameras on our computer. Technician was extremely helpful and answered all our questions.

Agent was on time and ready to work. He was patient and worked with us on the new computer set up. Answered all our questions and made sure we were satisfied with both the product and service.

I am more than satisfied with your Geek Squad service. Justin R patiently worked on a printing problem that required all his expertise as I have an order older printer but a newer modem/router. The Geek Squad employees are the best. Thank you to Justin and all the Best Buy Employees!

The men who delivered my new 65" TV did a great job in setting it up and showed me a few new things. Both very professional and informative. They also hauled away my old set. Many thanks to them both!

The Geek Squad member got my printer to printing in color once again. All is well. He explained what was going on durng all the test printing.

This is for the GEEK Squad-home tutoring for my wife. the folks that came to the house were very professional and patient and provided excellent support= worth the money!