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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 7,349 reviews
  • Rated 5 out of 5 stars

    Installed new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn did a great job...He installed new computer and set up all printers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved my problem, scheduling took a little bit but the issue was not urgent. Issue was resolved in less than 10 min

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad working great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very pleased with the tech Andy. He answered all our questions, got the iPad working perfectly and was very pleasant. The best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tv to be installed with a Direct TV box. He set up the appointment and the person who comes to my house will bring the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad technical Agent

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional assistance and readily available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my laptop up and running again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to repair my laptop, wirelessly connect it to my printer, and sync my accessories. He was very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my printer and got it functioning as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Update IT devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh check my desk top, lap top, tablet and cell phone for viruses. He also updated my webroot .I was very satisfied with his help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Restore System

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was able to restore my computer without me having to reload all my files , links, and software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me when I was stumped!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He answered all my questions, connected my printer, helped me understand things, was on time and polite.Geek Squad helped me where I was dtumped!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love working with Baily he was so very helpful please send him whenever I need assist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent help me find and purchase a laptop suitable to my needs. Then had information transferred from my old laptop to my new purchase. A pleasant,professional transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A professional service technician who explained the problem in simple terms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got Trouble? Call The Geek Squad Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I have trouble with my computer, I call the Geek Squad. The team solves problems and helps me get on with my day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pLUS RATED SERVICE

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rEVIEWED AND QUICKLY CORRECTED MY COMPUTER ISSUE. tHEN HELPED WITH UNWANTED APP REMOVAL ADVICE. sO GRATEFUL/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virtual tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used the phone and virtual repair part of Geek squad. I usually brought something in but I granted them access to my computer and they fixed my printer issue over the phone. Good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iGeek Squad made another appointment for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me find the right ink and ordered it for me, found the right part for the TV Extender and helped with my phone and did the paperwork and was the most pleasant and helpful young man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My lap top works great now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio, was a great help to with my lap top . He saw the the problem I had and fixed it. I'm a very happy person. Thanks to the Geek squad and having sent Antonio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was throughly satisfied with the service provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was very fast. I am very happy with my new mach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my computer and solved my problems

    I would recommend this to a friend
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