Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content
No content

Customer Ratings & Reviews

No content
  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 7,349 reviews

  • Outstanding Geek Squad service & support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous service & support for my home office work environment with tech Shawn Kiehl top of the "food chain."

    I would recommend this to a friend

  • Home service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to cancel but he still came. He was very nice and asked if I had any problems he could help with. I told him no and he thanked me for using the,

    I would recommend this to a friend

  • Our computer was hacked and you fixed it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You removed the malware and put us back in business. Everyone we've ever dealt with at BestBuy's Smokey Point store (aka Marysville store) have been courteous, patient, and professional -- just really nice people.

    I would recommend this to a friend

  • John from geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my computer and the webroot problem. The tech was helpful.

    I would recommend this to a friend

  • great guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super good and pacience with me im not good with tech

    I would recommend this to a friend

  • Usually solve problems in one visit.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helps keep my computer and streaming services up to date and running. Come when I need their expertise.

    I would recommend this to a friend

  • Up and running

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to get my computer up and running again. He was friendly and knowledgeable.

    I would recommend this to a friend

  • Amazing Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathanel worked on my computer as there were some problems and also got my fax machine working again. He is extremely smart on these things and that is why I like to have the Geek Squad come to my home.

    I would recommend this to a friend

  • I love Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad and rely on them to maintain my systems and technology. ❤️

    I would recommend this to a friend

  • Best Buy has the best Double Agent, Alex Ruiz!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My req Alex Ruiz came over to configure my ingternet. As always, Alex did a great job.

    I would recommend this to a friend

  • Wifi/printer assistance from Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colin Kawacz did a great job getting the laptop connected to the printer on wifi in a home visit from the Geek Squad.

    I would recommend this to a friend

  • Geek Squad did my repairs.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent fixed my computer glitch and installed a new printer, and made sure everything was working before he left.

    I would recommend this to a friend

  • Fantastic Geek Squad work.......... As usual.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came in and fixed my situation with my tv and included other things not in the list that were needed.

    I would recommend this to a friend

  • The Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geel Squad is always willing to help. I appreciate it them very much and don't know what I would do without them and glad I can be a member.

    I would recommend this to a friend

  • Geek squad helped set up our computer system.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to have the geek squad available to assist us. I have lost much of my ability to see small items and to perform even minor repairs. The geek squad was a great help.

    I would recommend this to a friend

  • Be patient and Geek Squad will come!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sit tight and wait for your appointment. It takes a lot of patience but Best Buy is dealing with the labor shortage the best way they can. It will be worth it.

    I would recommend this to a friend

  • Smart speakers working again!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks fixed my smart speakers. Not a small task since "little Alexa" is nearly impossible to access. I'm always impressed with the cheerful attitudes and knowledge these folks have!

    I would recommend this to a friend

  • Technical Master of All

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Represenrs excellence. Excellent presentation of self and supreme knowledge about the electronic pieces.

    I would recommend this to a friend

  • Drew solved our problem and was very helpful

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drew came with another Geek, who observed and occasionally commented or suggested some additional information. Drew was the primary Geek, and he was patient when we asked for more explanation because of our limited expertise.

    I would recommend this to a friend

  • Could not have installed laptop ourselves

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason installed our new laptop and showed us how to use it. He was patient and informative. You are lucky to have him on your staff.

    I would recommend this to a friend
Page 114, Showing 2,261-2,280 of 7,349 reviews
Sponsored

People also viewed