Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7356 reviews
(7,356 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad a necessity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You are dear for me . I am ninety years old and and not to ccomputer smart the Geek squad is a life saver
I would recommend this to a friendRated 5 out of 5 stars
Geek squad through Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is amazing every time I use them on the phone or they come to the house to assist me with Service I love using the Geek squad through Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Computer problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our rep was a great help! Quickly helped solve my computer problems!
I would recommend this to a friendRated 4 out of 5 stars
so-so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The requested help was for two computers to be able to cross communicate. End-result computers can "see" each other but unable to share their files even though all sharting permissions were given both as users and administrators. The tech tried hard and attained help from more seasoned tech but neither could achieve desired result and purpose for the request.
I would recommend this to a friendRated 5 out of 5 stars
Back in Business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent reconfiugured my Asus Mesh system and established strong streaming signal throughout my place.
I would recommend this to a friendRated 5 out of 5 stars
Lazaro from the Geek Squad was wonderful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The people at Best Buy and the Geek Squad are amazing. They keep their appointments, do their job excellently and are friendly and efficient.
I would recommend this to a friendRated 5 out of 5 stars
Great service from Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a good job of communicating when he would come, what was going on, and what he did to fix it. Thanks for the good experience.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad's DK fixed my computer issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent DK was very knowledgeable and helpful with all my questions - and fixed/updated my computer equipment
I would recommend this to a friendRated 5 out of 5 stars
Good work indeed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was remarkably well prepared to complete my work
I would recommend this to a friendRated 5 out of 5 stars
Now I'm a Believer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't say enough about the quality and speed of the repair service. You've made a believer oit of me.
I would recommend this to a friendRated 5 out of 5 stars
Agent competently addressed all our issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very competent, courteous and helpful. Answered all my questions and made sure everything on our network was running properly.
I would recommend this to a friendRated 5 out of 5 stars
Expect an EXPERT from THE GEEK SQUAD!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was completely satisfied by the computer EXPERT from the GEEK SQUAD! He was very PROFESSIONAL, QUICK, and Very INTELIGENT! THANK YOU BEST BUY!
I would recommend this to a friendRated 5 out of 5 stars
Could not have installed laptop ourselves
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jason installed our new laptop and showed us how to use it. He was patient and informative. You are lucky to have him on your staff.
I would recommend this to a friendRated 5 out of 5 stars
good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love working with Baily he was so very helpful please send him whenever I need assist.
I would recommend this to a friendRated 5 out of 5 stars
Usually solve problems in one visit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad helps keep my computer and streaming services up to date and running. Come when I need their expertise.
I would recommend this to a friendRated 5 out of 5 stars
Fan Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer rep was knowledgeable helped me analyze the problem and saved me money by helping buy the part to accompany my computer for repair.
I would recommend this to a friendRated 5 out of 5 stars
Outstanding Geek Squad service & support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous service & support for my home office work environment with tech Shawn Kiehl top of the "food chain."
I would recommend this to a friendRated 5 out of 5 stars
cleaned up my computer and installed my printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent got my web root installed correctly,and fixed my computer issues, also installed my new printer. he was very efficient and answered all my questions. So far everything seems to be working fine.
I would recommend this to a friendRated 5 out of 5 stars
Fantastic service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was vey helpful. Understood my problem and solved it accordingly.
I would recommend this to a friendRated 5 out of 5 stars
Give Devon a raise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Devon was amazing and taught me/showed me the guts of my PC and I definitely learned a lot
I would recommend this to a friend
