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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7356 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 7,356 reviews
  • Rated 5 out of 5 stars

    Again I do not know which you are asking about

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Which item was this for? Either a Print Cartridge or a computer that turned out to be recycled due to the bad disk?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad technical Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional assistance and readily available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wifi is always a problem, sure glad to have GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have learned after you get to a certain age and anything involvig a computer, its well worth it to have the Geek Squad ! what I coudn't I coud not figure out in have a day , they did in an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad and rely on them to maintain my systems and technology. ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job! On time and efficient. They even showed me some things on my new TVs remote I couldnt do with my cable remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good listeners!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad listened to my concerns before jumping into how to fix my laptop. Keep up the great listenings skills!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent knew my computer and helped me learn a know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew what the problem was immediately and showed me more than one way to solve it was courteous knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was very fast. I am very happy with my new mach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my computer and solved my problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped restore my iPads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped restore my iPads to factory defaults so I could start over after losing my credentials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was throughly satisfied with the service provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair Slow Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me clear a lot of junk off my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Issues with the programing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with my new hard drive when I converted the HDD to a SSD Samsung 870 EVO 1TB. Fuechi came out and fixed all the little bugs that needed to be fixed in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harvey the Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harvey was just great. He came in and quickly solved our technical problem. Such a joy to have so much confidence in the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the agent who came to my house - Andrew. He was very helpful. If only I could remember everything he showed me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John from geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my computer and the webroot problem. The tech was helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my printer on line.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician, I think his name was Jeremy, was so patient and nice. He got my printer running online and explained other matters that I have been confused about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set my new laptop for me

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never be without Geek Squad protection again. Those guys, especially Orlando (Glen Burnie store) are wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Satisfactory repair to our computer. Very Pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sessions of instruction/consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions on use of various devices; updating systems; coordination between devices;

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my in home computers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The repairman, Eric,s knowledge was impressive, and everything was working like it was supposed to when he finished. I was very impressed.

    I would recommend this to a friend
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