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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 7,349 reviews

  • Issues with the programing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with my new hard drive when I converted the HDD to a SSD Samsung 870 EVO 1TB. Fuechi came out and fixed all the little bugs that needed to be fixed in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Responsive and professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several visits required but issues resolved. Home Geek CHRIS was excellent!

    I would recommend this to a friend

  • He worked quickly and had it up and running.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad aligned my Printer that had gotten off line when some other work had been done on my Computer.

    I would recommend this to a friend

  • Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Courteous, on time, very respectful and communication good

    I would recommend this to a friend

  • in-home service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides being free for members, the in-home service means I don't have to undo wires, chords and plugs, etc.

    I would recommend this to a friend

  • Bennet did a great job with my wi fi.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bennet did a great job checking out my wi-fi and helping with related changes. I highly recommend Bennet.

    I would recommend this to a friend

  • I would like more help.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped my Mother with our home computers. we have older computers and they helped us clean them and set them up for her convenience.

    I would recommend this to a friend

  • Made every thing look so easy!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help with my tablet and connection to my TV. The service teck also pointed out a few problems I did not realize I was having.

    I would recommend this to a friend

  • Highly recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, courteous reps who diagnosed several issues and corrected the issues, suggesting some much needed upgrades. I happily took their advice.

    I would recommend this to a friend

  • They fixed my computer problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t do wihtout it. Everyone is patient and polite and exceptionately smart. Thank you all.

    I would recommend this to a friend

  • Great technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The excellent rating is a result of great customer service as well as technical knowledge by Gustavo.

    I would recommend this to a friend

  • Geek Squad was great fixing virus infested laptop

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time, walked through the issues and took a great deal of time removing virus while explaining to the elderly father-in-law how not to get scammed again.

    I would recommend this to a friend

  • Smart home repair

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys that showed up to do the repairs were exceptional and went over and above in my estimation which I very well appreciated. Thanks

    I would recommend this to a friend

  • Home vist:cleaned and updated my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant service. Worked quickly, very knowledgable, came on time and very personable.

    I would recommend this to a friend

  • File can harm my laptop?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent let me know that I could delete a message about a file harming my laptop. He was very good.

    I would recommend this to a friend

  • professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything was completed in a timely manner and proficiently

    I would recommend this to a friend

  • I can not print from my PC again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent fixed my HP pc so that it was print on my HP printer again,,n easy..some Windows problem the were bought at same time in 2020.

    I would recommend this to a friend

  • great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time that Trey has been to my home to fix PC issues. Just like the first time Trey did everything necessary and more. Great service.

    I would recommend this to a friend

  • I love Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad. I couldn't run my device without you. Your there when I need you, and that's alot. There here on time and very helpful.

    I would recommend this to a friend

  • Agent was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was efficient and personable took care of my problem of the sound of TV. Agent said any problems just call him. I like this.

    I would recommend this to a friend
Page 120, Showing 2,381-2,400 of 7,349 reviews
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