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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 7,349 reviews

  • Benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful love the benefits and always nice to know their always ready and available

    I would recommend this to a friend

  • Accessing network devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived early after calling to make sure it was ok. The issue was rapidly fixed and explained. I am very happy.

    I would recommend this to a friend

  • Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He kept me updated and arrived in that timeframe. My wife said he was polite and setup my computer quickly.

    I would recommend this to a friend

  • The problem was solved.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan took care of the problem and explained how to handle in the future in clear and understandable terms.

    I would recommend this to a friend

  • fixed both of the problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Casey did a fine job! Considerate and pleasant. Showed up when he said he would and went right to work.

    I would recommend this to a friend

  • Agent Daniel was wonderful.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Daniel helped me with my lap top and scheduled an in home appoinment for assistance that couldn't be done in the store.

    I would recommend this to a friend

  • No space on my new desktop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time and very efficient and helpful. I was very satisfied .

    I would recommend this to a friend

  • Geek Squad cleaned up my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent provided all of my computer needs in a professional, friendly manner.

    I would recommend this to a friend

  • Annual maintenance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our rep completed ✔️ everything we asked of him. He answered questions we had, performed a yearly checkup of our system, We haven’t had any issues with our computers since I purchased my lap top last year.

    I would recommend this to a friend

  • Computer problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed unnecessary programs from computer was courteous

    I would recommend this to a friend

  • Geek Squad fixed my wifi problems

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best service I have had for my wifi Geek Squad has been working on routers

    I would recommend this to a friend

  • This was the best service I have I am very happy g

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best service I have I am very happy geek squad customer they have great employees and they make you feel valued

    I would recommend this to a friend

  • Hard drive transfer from old laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech removed hard drive from old laptop and transferred to new laptop. I was very pleased with the work and the tech himself.

    I would recommend this to a friend

  • Geek Squad Agents Rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cam was great. Efficient and thorough. He set up my wife's new computer and we would be happy to have back for any service.

    I would recommend this to a friend

  • Waytogo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent solved all the problems we were having with our 3 laptops. In doing so he explained what the problem was and how to avoid it happening again.

    I would recommend this to a friend

  • Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always ready to help and always very nice Get things fix for us and alway willing to show us what we need to know

    I would recommend this to a friend

  • Totally Disapointed

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Total Tech for over 12 years. I had someone come to my house Dec 6th, 2024. It is now Jan 25th, 2025 and I am still having problems. I was on the phone for over 1 and 1/2 hours and got transferred to 4 different departments. On each of them I had to start completely over telling them what the problems (note more than one) and asking for a tech to come fix them. The last person I spoke to was sooo impatientbut finally scheduled the appointment. I asked him to hold until I got the notice that my payment was accepted and he hung up on me.

    No, I would not recommend this to a friend

  • The Geek Squad secured my home computers.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent examined my computers for security after a fraud attempt, and made adjustments. Now I can go online again with confidence.

    I would recommend this to a friend

  • Great Experience

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smart friendly and very helpful service. Very patient with me also

    I would recommend this to a friend

  • Fast, competent and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent was very professional and helpful...fixed the problem in no time. Can I adopt him?

    I would recommend this to a friend
Page 124, Showing 2,461-2,480 of 7,349 reviews
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