Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 7,356 reviews
Rated 5 out of 5 stars
Just What The Doctor Ordered
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The GS officer was understanding and professional. I blieve her name was Linda. She did not talk over me, but patiently listened with empathy.
I would recommend this to a friend
Rated 5 out of 5 stars
Laptop issues
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Ryan was so smart that my issues appeared "simple" to him and that was good for me as it did not take long to iron out the issues I presented him with my laptop.
I would recommend this to a friend
Rated 5 out of 5 stars
good repair
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My computer was put in working order with the one visit, and a followup home visit repaired my inability to print. good work!
I would recommend this to a friend
Rated 5 out of 5 stars
Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Always great service, professional and patience with this little old lady.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
My visit with the Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Was very happy with Ed He always leave here leaving me happy!
I would recommend this to a friend
Rated 5 out of 5 stars
Fast, competent and professional service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad agent was very professional and helpful...fixed the problem in no time. Can I adopt him?
I would recommend this to a friend
Rated 5 out of 5 stars
not again
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This reviewer received promo considerations or sweepstakes entry for writing a review.
every one of these service providers is well train ed and super polie. they show and an magically make the new stuff work.
I would recommend this to a friend
Rated 5 out of 5 stars
Tech services in our home.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Although it took 30 days to actually get someone here, once arrived, our tech service was impeccable! She deserves a raise!
I would recommend this to a friend
Rated 5 out of 5 stars
agent
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This reviewer received promo considerations or sweepstakes entry for writing a review.
knowledgeable agent. He did a very good though job
I would recommend this to a friend
Rated 5 out of 5 stars
Monitor fix
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This reviewer received promo considerations or sweepstakes entry for writing a review.
agent visited and restored my monitors to working properly
I would recommend this to a friend
Rated 5 out of 5 stars
Great service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My in home tech knew what he was doing and tried every option to resolve my issues. i did have to take my pc into the store for further recovery. They also did a great job to restore my computer.
I would recommend this to a friend
Rated 5 out of 5 stars
Kain Kim helped us get set up and it works well.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Store salesman suggested we buy Chromecast device for our older TV.
I would recommend this to a friend
Rated 5 out of 5 stars
Well pleased with service the technician provided.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Computer set up and got er running, explained the whole process and answered my questions.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Did Great Maintenance
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Andrew did a great job of cleaning files, setting up back up schedule and making sure Webroot was ok.
I would recommend this to a friend
Rated 5 out of 5 stars
No space on my new desktop computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was on time and very efficient and helpful. I was very satisfied .
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad cleaned up my computer.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent provided all of my computer needs in a professional, friendly manner.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad desktop troubleshooting
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent helped me fix a problem with my son's new gaming computer. He was very nice and very helpful!
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad fixed my long overdue DVR problem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Although our equipment wasn’t typical, the technician figured it all out and we are very satisfied with the results.
I would recommend this to a friend
Rated 5 out of 5 stars
The Geek Squad = Super Helpful & Understanding
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My Geek Squad rep answered all my questions and helped me understand my internet issues.
I would recommend this to a friend
Rated 5 out of 5 stars
In store technical assistanced
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents were able to spend ample time with me with a variety of issues I had with my laptop. They answered all of my questions and provided me with items of interest I had not known.