Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7356 reviews
(7,356 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Agent fixed my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent fixed my computer, so it is better for me to see. He was very polite and explained everything he was doing
I would recommend this to a friendRated 5 out of 5 stars
Great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job. Love the convenience of coming to my home and assessing my setup and working from my internet, etc.
I would recommend this to a friendRated 5 out of 5 stars
So helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great service. Made such a difference in helping us enjoy our new speakers.
I would recommend this to a friendRated 5 out of 5 stars
Agent did his best to find the problem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent gave me advice on my device and what I should do
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed my wifi problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best service I have had for my wifi Geek Squad has been working on routers
I would recommend this to a friendRated 5 out of 5 stars
NOW I have SOUND again!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the sound back on my computer. Had previously taken it elsewhere and was told it was fixed until I got home and found NO sound (what I had taken it in for).
I would recommend this to a friendRated 5 out of 5 stars
Great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent did a great job. Agent did a great job. Agent did a great job. Don't know what else to say.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy always provides great service. Technicians did their best to resolve our issues.
I would recommend this to a friendRated 5 out of 5 stars
Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, efficient, and accurate! Great service! Service was on 2 occasions but both were excellent!
I would recommend this to a friendRated 5 out of 5 stars
tech giants
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We really appreciate the Geek Squad and every concern that we've they fix it in a good and safe manner. Thank You
I would recommend this to a friendRated 5 out of 5 stars
COMPUTER SUPPORT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT TECH SKILLS AND NICE PERSON . DID EXCELLENT JOB
I would recommend this to a friendRated 4 out of 5 stars
Good installation but 3 hours late!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent was knowledgeable and quick. However, he did not arrive until 3 hours after the appointment window ended and did not call or text about the delay. The whole experience was extremely stressful!!
No, I would not recommend this to a friendRated 5 out of 5 stars
quickly done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.mounted tv antenna in attic. ran line for tv and check our all other rooms tv outlets
I would recommend this to a friendRated 5 out of 5 stars
clock, radio, CD player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Taught me ho to programmed clock, radio,CD player as directions were too small to be read and confusing.
I would recommend this to a friendRated 5 out of 5 stars
Safety issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had issue with e-mail site which suggested it was not safe to use. Tech cleared issue and explained what had happened.
I would recommend this to a friendRated 5 out of 5 stars
iPhone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.iPhone was something wrong, The technician came to my home, He found what was wrong.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very knowledgeable , was on time and very helpful with the Laptop .
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set up new laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent helped my with download/transfer information from her outdated Laptop to her new HP pavilion Laptop. Well worth the $99.00 fee.
I would recommend this to a friendRated 5 out of 5 stars
Very, very pleased with the results.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phil Hendricks did an exceptional job of getting the new remote for the TV to work; as well as great assistance with a number of smaller jobs. He is an expert and a big plus for your Company.
I would recommend this to a friendRated 5 out of 5 stars
Windows 10 upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents tried to install Windows 10 on my computer. Upload failed. They tried again but it failed a second time.
I would recommend this to a friend
