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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 7,349 reviews

  • Geek Squad desktop troubleshooting

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me fix a problem with my son's new gaming computer. He was very nice and very helpful!

    I would recommend this to a friend

  • Computer repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech Ryan did an awesome job fixing all my corners. Highly recommend Geek squad.

    I would recommend this to a friend

  • Geek Squad set my computer completely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service Rep was at my home to take care of my problems.

    I would recommend this to a friend

  • good repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was put in working order with the one visit, and a followup home visit repaired my inability to print. good work!

    I would recommend this to a friend

  • Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job. Agent did a great job. Agent did a great job. Don't know what else to say.

    I would recommend this to a friend

  • Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, and accurate! Great service! Service was on 2 occasions but both were excellent!

    I would recommend this to a friend

  • Quick and efficient service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christopher was very helpful. He explained the problem and took care of it quickly.

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and helped us get our new computer working properly. Thanks

    I would recommend this to a friend

  • Geek is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two echo dots and two Bluetooth speakers but as much as I tried, I couldn’t get them to work. I finally decided that I might as well have the Geek Squad out to make them work. The guy came on time and was very helpful.

    This review is from On-Site Device Setup

    I would recommend this to a friend

  • not again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every one of these service providers is well train ed and super polie. they show and an magically make the new stuff work.

    I would recommend this to a friend

  • Tech services in our home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it took 30 days to actually get someone here, once arrived, our tech service was impeccable! She deserves a raise!

    I would recommend this to a friend

  • Connected again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent fixed my Wi-Fi and got devices running well, Expert and pleasant.

    I would recommend this to a friend

  • TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted our t.v. and demonstrated the options on our new multi-position t.v. wall mount. Best Buy Geek Squad always provides great, pleasant and thorough service.

    I would recommend this to a friend

  • Geek squad fixed my long overdue DVR problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although our equipment wasn’t typical, the technician figured it all out and we are very satisfied with the results.

    I would recommend this to a friend

  • Eero bands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trevor installed my mesh bands for my security cameras and they work great!

    I would recommend this to a friend

  • Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Love the convenience of coming to my home and assessing my setup and working from my internet, etc.

    I would recommend this to a friend

  • Home security system problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with Swan security system. Andrew and Eric show up on time, and diagnostics the problem.

    I would recommend this to a friend

  • Just What The Doctor Ordered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS officer was understanding and professional. I blieve her name was Linda. She did not talk over me, but patiently listened with empathy.

    I would recommend this to a friend

  • Get customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative, and arrived on time if not a few mins early, very friendly.

    I would recommend this to a friend

  • clock, radio, CD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taught me ho to programmed clock, radio,CD player as directions were too small to be read and confusing.

    I would recommend this to a friend
Page 126, Showing 2,501-2,520 of 7,349 reviews
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