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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 7,349 reviews

  • Great service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean Peterson was professional and resolved the computer issue in a timely manner.

    I would recommend this to a friend

  • Geek squad home service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very quickly able to find that the computer was not able to be fixed

    I would recommend this to a friend

  • Geek Squad set up my computer quiakly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad hooked up my computer and connected it to all the necessary object

    I would recommend this to a friend

  • Well pleased with service the technician provided.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer set up and got er running, explained the whole process and answered my questions.

    I would recommend this to a friend

  • Greek Squad programmed TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told the Geek squad young man that he should have been a teacher. Explanations wonderful

    I would recommend this to a friend

  • Agent fixed my computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent fixed my computer, so it is better for me to see. He was very polite and explained everything he was doing

    I would recommend this to a friend

  • Good installation but 3 hours late!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was knowledgeable and quick. However, he did not arrive until 3 hours after the appointment window ended and did not call or text about the delay. The whole experience was extremely stressful!!

    No, I would not recommend this to a friend

  • Wonderful help!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful help! Arrived on time and determined the problem very quickly.

    I would recommend this to a friend

  • tech giants

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really appreciate the Geek Squad and every concern that we've they fix it in a good and safe manner. Thank You

    I would recommend this to a friend

  • Geek Squad restores computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent tried to restore my computer and recover as much as possible. A local cyber "expert" did a recovery and my computer was a mess. Your agent's work was adequate but left some things confusing for me, but 90% better then it was. My only complaint is when I asked if my anti-virus program was still installed, he said that Best Buy had their own, free for Geek Squad members. He tried to download it, but was not getting the authorization code. He had other appointments and told me what to do when it came through. It never did, I called several times, got the run around and a month later never got the code or heard from him. This is my only gripe with the service. The tech who hooked up my TV weeks before was the best. I wish I would have been asked to give him a review.

    I would recommend this to a friend

  • Typical excellent service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical excellent service. Team was quick to help and resolved the issues.

    I would recommend this to a friend

  • Computer monitor

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed computer monitor which wouldn’t get out of safe mone

    I would recommend this to a friend

  • Laptop issues

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan was so smart that my issues appeared "simple" to him and that was good for me as it did not take long to iron out the issues I presented him with my laptop.

    I would recommend this to a friend

  • Printer Problem and TV Modem

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely knowledgeable about my problem, very patient and professional. Overall, a total gentleman.

    I would recommend this to a friend

  • Installed my I3 Roomba

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best money I've ever spent!! Great response and consistent Geek language to plain understandable english.

    I would recommend this to a friend

  • Computer problem solved - great expertise!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent solved my Microsoft account issue and provided guidance on web cam purchase.

    I would recommend this to a friend

  • Greek Squad member did a great job. explained all.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came on time, had everything connected and explained so well on usage and care.

    I would recommend this to a friend

  • Computer system review

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ethan reviewed my computer settings to insure correctness. All in order. Many thanks.

    I would recommend this to a friend

  • Safety issue

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issue with e-mail site which suggested it was not safe to use. Tech cleared issue and explained what had happened.

    I would recommend this to a friend

  • The Leading the Computer Blind successfully!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Tech was very knowledgeable about our computer issues!Leading

    I would recommend this to a friend
Page 127, Showing 2,521-2,540 of 7,349 reviews
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